ヘルカバダ発、プライベート・ルクソール熱気球・渓谷の王ツアー

Planning ahead for our trip in September we booked this trip a coupe of months ago. The week before our trip I emailed the company for confirmation that everything was in hand and as planned. Alarm bells started ringing when, a few days before our trip I received a text to say we were being picked up from our hotel at 4.30am. I expressed my concern over this as we were due to go on a sunrise balloon trip. I immediately received a reply saying that the previous message had been sent in error and that we would be picked up at 11pm the previous night as originally scheduled. good, all back on track. Three days later I received a text to say that all balloon flights were cancelled (and had been since June) and that my trip would go ahead with out this with a 4.30am start (clearly the previous text had not been sent in error!) We were offered a partial refund of $120 against an original trip cost of over £400, this seemed a paltry offer since the balloon trip was the major attraction of the trip. Luckily we were in time to cancel the adjusted trip and rebooked with another company for an equivalent trip (less the balloon ride) for less than £200. What has really annoyed me isn't the fact that the balloon ride was cancelled, this was outside of the company's control, it's the fact that they had prior knowledge that it may not go ahead and at no point did they advise us of this. It's quite obvious that the text advising of the 4.30am start took into account the lack of balloon ride but they tried to cover this us by saying it was sent in error. I believe they thought we would just take the partial refund and go on the remainder of the trip I cannot recommend this company due to their lack of transparency in their dealings. Why they continued to advertise the balloon trip during July and August when it has been suspended by the Egyptian government is beyond me, perhaps Tripadvisor can look into this as I would consider it fraudulent. If Tripadvisor would like screen shots of my conversations proving any of the above I am happy to share with them.

The felucca ride on the Nile was a calm part of the itinerary, but it was quite short and did not offer much beyond a brief change of pace. The scenery was pleasant, yet the experience lacked depth or additional explanation. It felt more like a symbolic inclusion rather than a fully developed activity. Traveling as a couple, we hoped for a slightly longer and more engaging ride.

A wonderful, very intense day, filled with fatigue and stars in our eyes. A very good experience for the hot air balloon; our first flight went very well with Ali! Then a very good morning with Sabry, a great French guide with knowledge that amazed us! Thanks also to the drivers who welcomed us and accompanied us throughout the day during our journey in Luxor. I recommend this activity; do not miss it!

+2

Very nice day trip, very complete. Current affairs. However, the program is full and it is quite tiring. But no choice if you want to make all the sites to visit. The hot air balloon experience is truly magical. Thank you to our driver and guide for their professionalism and kindness during this beautiful day.

Very nice excursion even if the sunrise flight over the valley was cancelled due to the wind. Sabri is a top guide and guided us very well and informed us throughout the tour. Tiring day to do at the beginning of the stay recommended.

We started at 23:00 in Hurgada. In the morning at sunrise there was the very impressive balloon ride over the Valley of the Kings Our guide was Osama Mohawes. He has 2 children and was a nice family man and Egyptologist and knew a lot about Luxor, the graves and the story. We visited the Karnak temple, Edfu's and to offer our children something the Banana Island. We had a lot of fun at the end of the day and saw a lot. Everything was very well organized. We can highly recommend the tour and the guide.

+1

The organization was great, we had a private driver and guide all day who spoke very good German and explained everything to us great.Unfortunately, the balloon ride the day before was cancelled due to the bad weather conditions.

The balloon was cancelled as it was too windy but the rest of the trip was excellent. A taxi and guide just for the two of us all day.

This tour was amazing from start to finish. Samir is extremely knowledgeable and made the experience brilliant. Well worth the money and would highly recommend it. Thanks Samir for an unforgettable day.

What a day .. if you’re thinking about this trip don’t hesitate to book it, what a fantastic day … Mahmoud picked us up at 11.30 pm & we were well looked after during the overnight trip arriving in Luxor at 4am We had Breakfast at Africa rooftop restaurant next to the Nile & were the only people there food was freshly cooked on our arrival & tea was delicious. The balloon bus picked us up at 5 ‘ we were taken to the balloon site which seemed like organised chaos but you soon realise that it works extremely well & every is taken care of The balloon trip was amazing, totally blew me away l, magical watching the sunrise over a beautifully stunning sunrise &’lasted around 45 mins We then got dropped off to Samira our guide … Lovely Lady who didn’t just guide us but”immersed” us in local history throughput the day …& took us to another Temple because w didn’t want to do the alabaster & perfume thing.. Lunch was another rooftop restaurant & local food was tasty & service good….. we were the only ones on the Nile boat trip (called the Titanic but not an iceberg in site) & then we said goodbye to Samira & I’d personally recommend requesting her for your guide, very proud Egyptian Lady professional & friendly a real credit to her self & this beautiful Country, and were back in Hurghada for 4pm…. Absolutely amazing day & Legacy tours should be applauded for having such a fine team of people providing a quality of experience for us humble travelers to this beautiful Country

+6