Rachel was a great guide. The church was amazing, for its history and the size of the dome. The crypt was a rare look back into history. The opportunity to climb the tour or the dome are unique views of the city. Also take in the museum. It is a day of activity. Your close to restaurants are close when you need a break.
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randysK564YX
September 23, 2026 · via Tripadvisor
Thick accent, hard to understand
Guide had good information but accent was so thick I missed most of what she said.
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Lynne_M
September 15, 2026 · via Viator
Duomo tour
Our guide Rachel was absolutely amazing so knowledgable and passionate about her city and its history. Very warm and welcoming and looked after us perfectly
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Steven_H
September 1, 2026 · via Viator
Incredible experience...
Incredible experience having a guided tour thru the Duomo. Our Guide Guido was very insightful on the history of the building and the major artists and architects who were involved. Highly recommend tour and hopefully you get Guido as your guide.
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Frank_N
August 7, 2026 · via Viator
Huge Disappointment
The entire experience was completely underwhelming and certainly not worth anywhere near what we paid for it, which regrettably we booked on the recommendations of others that you must have such an excursion to get into the cathedral, which we found not to be true at all. Our guide was fine but by far the exterior of the building is the high point, and that can be seen for free. Once we stepped inside (after standing in an outside line for 30+ minutes in 95 degree direct sun), my wife and I could not have been more disappointed. It compared very poorly to every other cathedral we visited during a 7 week trip as it was just a big open space with literally nothing to see - almost as if it had been emptied out. Several paintings, big columns and that was it. Bare walls everywhere and spiritually devoid of any feelings. We were truly stunned. If you go there, enjoy the outside view and if you just have to see the inside, wait in line or find a really cheap skip the line promotion, not more than $20 should do that. But don't waste a penny on a guided tour, as visually the inside offers nothing and informationally, a quick review of internet info will give you more info on it than a tour guide has time for.
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Jan_W
July 31, 2026 · via Viator
Very good service
I only had a day in Florence and wanted an efficient way to get to see the interior of the Duomo and as much in addition as I could fit. I also could walk up the Giotto tower on the same ticket. The service was excellent.
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Linda W
July 24, 2026 · via Tripadvisor
Reservation
When we got there there we had a confirmation number and they did not have a confirmation of our ticket and we were unable to go on our tour
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Mike_E
July 23, 2026 · via Viator
Worth the Climb
Amazingly kind and knowledgeable. Highly recommend. The guide was great and so is the city in all its wonder.