The local tour provided did not give specifics location ( address) for the meeting place. Nor was able to be contacted via email or phone. It was a very unpleasant experience. Frustrating to say the least.
事業者からの返答
We’re sorry to hear that you had a frustrating experience and sincerely apologize for any confusion regarding the meeting point and communication.
Our meeting point is clearly provided as Via Vespasiano, 65, Rome, and we always aim to provide our guests with the necessary information before the tour. We also regret that you experienced difficulty reaching us by phone or email.
We take your feedback seriously and will review our communication process to help ensure that meeting-point details and support are easier to access for future guests.
We apologize again for the inconvenience and appreciate you bringing this to our attention.
S
Susan_L
September 24, 2026
Great tour!
Definitely invest in Skip-the-Line when doing this tour, as regular line wait times were 5-6 hours! It was nice being able to self-pace once inside. Our tour operator was great. And highly flexible when we had delayed flights and transportation!
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that the Skip-the-Line option made your visit more convenient and that you enjoyed being able to explore at your own pace once inside.
We’re especially glad we could be flexible and assist you despite the delays with your flights and transportation. We truly appreciate your kind words and recommendation, and we hope to welcome you again in Rome in the future!
Best regards,
The Team
L
Lorena_F
September 19, 2026
Amazing agency
This is totally worth it, they really facilitated the entrance for the Vatican’s and Sistine Chapel without needing to wait hours for entrance. The communication was promptly.
事業者からの返答
Thank you so much for your kind words! We’re delighted you enjoyed the experience. It was our pleasure to assist you, and we truly appreciate your recommendation!
F
fastn2026
September 19, 2026
Definitely recommend
Excellent experience! Everything was well organized, and the service was professional and friendly. The tour was enjoyable, informative, and easy to follow. I really appreciated the helpful guidance throughout the experience.
Definitely recommend!
事業者からの返答
Thank you so much for your wonderful review and kind words! We’re delighted to hear that you enjoyed the tour and found everything well organized, informative, and easy to follow.
It was a pleasure having you with us, and we truly appreciate your recommendation. We hope to welcome you again in Rome in the future! 🇮🇹
Warm regards,
vatican with us
J
james_t
September 8, 2026
Would Recommend!
Great experience! Completely worth paying for tickets in advance to skip the line! If you prefer no tour guide, this is the best option! Inside the museum, you can purchase audio guides while walking around which was perfect.
事業者からの返答
Thank you so much for your wonderful feedback! We're delighted that you had a great experience and found our service worth it. We're happy we could make your Vatican Museums visit smooth and enjoyable. We hope to welcome you again in the future!
D
Dave_Q
June 27, 2026
These guys are great!
The guys running this are great. Good communication and worked with our schedule. Gave us waters cause it was hot out.
事業者からの返答
Thank so much 🥰🥰🥰🥰
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