I booked a private glass bottom boat tour. When I arrived there were 6 other people scheduled on the boat and it was not glass bottom. If you want the clear boat experience go with Envatours.
事業者からの返答
Thank you for your feedback. We sincerely apologize that the experience did not match what was advertised and that the boat was not what you expected.
We understand your disappointment, especially after booking a private glass bottom boat experience. We have issued you a full refund for this booking, and your comments will be shared with the local operator to prevent this from happening again.
— Boat Trips Club Team
4
471jennyferl
June 14, 2026 · via Tripadvisor
Recommended.
Good tour, the quality for the price seemed fair to me, the view is incredible and above all, the guide had a good attitude.
事業者からの返答
¡Muchas gracias por su comentario! Nos alegra saber que disfrutó el tour, que la relación calidad-precio le pareció adecuada y que la vista fue increíble.
También nos encanta saber que el guía tuvo una buena actitud y ayudó a que la experiencia fuera aún mejor. ¡Gracias por recomendarnos! Esperamos recibirle nuevamente pronto en Los Cabos.
— Boat Trips Club Team
7
708joseramond
June 14, 2026 · via Tripadvisor
Good service.
Good experience in relation to price.
事業者からの返答
¡Muchas gracias por su comentario! Nos alegra saber que tuvo una buena experiencia y que la relación precio le pareció adecuada.
Agradecemos mucho sus palabras sobre la atención recibida y esperamos recibirle nuevamente muy pronto para otra experiencia agradable en Los Cabos.
— Boat Trips Club Team
5
521juanpablon
June 13, 2026 · via Tripadvisor
The Arch.
Everything was very good, very friendly, and a good price. We had a great time.
事業者からの返答
¡Muchas gracias por su comentario! Nos alegra saber que todo estuvo muy bien, que recibió una atención amable y que disfrutó la experiencia a buen precio.
Nos encanta saber que la pasaron muy bien durante el tour a El Arco. Esperamos recibirle nuevamente muy pronto para otra experiencia inolvidable en Los Cabos.
— Boat Trips Club Team
Y
yazminh481
June 13, 2026 · via Tripadvisor
The most beautiful experience in Cabo.
The experience is incredible; they show you beautiful landscapes, give you time to take your photographs at the Arch of Cabo, and the attention is superb. I loved it; they also give you time to be at the beach of your choice.
事業者からの返答
¡Muchas gracias por compartir su experiencia! Nos alegra saber que disfrutó de los hermosos paisajes, que tuvo tiempo para tomar fotografías en El Arco y que la atención de nuestro equipo fue excelente.
También nos encanta saber que pudo relajarse y disfrutar de la playa de su elección. Gracias por elegirnos, y esperamos recibirle nuevamente muy pronto para otra experiencia inolvidable en Los Cabos.
— Boat Trips Club Team
T
tomcX5477SW
June 12, 2026 · via Tripadvisor
First Trip to Cabo — Private Boat Tour Gone Wrong
My travel companion and I were visiting Cabo San Lucas for the first time and wanted to experience El Arco and Lover's Beach via a private glass-bottom boat tour. We booked through Viator specifically to avoid the hassle of negotiating at the marina and to ensure a quality, vetted experience. We have used Viator for years across multiple countries and have always had positive experiences with their operators — until now.
We booked a private tour with Gregory Tours departing at 9:00 AM on June 12. We arrived at 9:03 AM to check in and were told to wait. At 9:10 AM someone appeared and informed us our private reserved boat had been given away because we were "late."
Three minutes late. On a private tour.
I am a reasonable person — if we had been 15 minutes late I would understand. But arriving at 9:03 for a private reservation and losing the boat at 9:10 is simply not acceptable. Viator issued a full refund, which we appreciated, but no refund replaces the experience we came for.
I would strongly advise avoiding Gregory Tours. More importantly, I hope Viator reviews this operator — one bad operator can undermine the trust travelers place in their entire vetting process.
事業者からの返答
Thank you for taking the time to share your experience. We sincerely apologize for the disappointment and frustration caused on what should have been an exciting part of your first visit to Cabo San Lucas.
Based on our records, the boat had already departed when you arrived for check-in. While we understand your perspective regarding the timing, our departures must operate on schedule to avoid delays and disruptions. We appreciate that Viator was able to assist with a full refund, but we understand that this does not replace the experience you were hoping to enjoy.
We value your feedback and regret that your first impression did not reflect the standard of service we strive to provide. We wish you all the best on your future travels.
— Boat Trips Club Team
M
michellerK3994XG
June 11, 2026 · via Tripadvisor
Arch Tour
Great Tour!! Amazing views of the arch
事業者からの返答
Thank you for your review! We’re thrilled to hear that you had a great time on the tour and enjoyed the amazing views of the Arch.
El Arco is one of Cabo’s most iconic landmarks, and we’re delighted that you were able to experience its beauty up close. Thank you for choosing us for your adventure, and we hope to welcome you back soon for another unforgettable day on the water!
— Boat Trips Club Team
C
catorr76
June 11, 2026 · via Tripadvisor
Great fun
It was beautiful and the stingrays jumping out of the water was awesome
事業者からの返答
Thank you for your wonderful review! We’re delighted to hear that you had such a fun experience on the tour.
It’s fantastic to know that you enjoyed the beautiful scenery and had the chance to witness stingrays jumping out of the water—those are truly special moments that make a trip unforgettable!
Thank you for choosing us, and we hope to welcome you back soon for another amazing adventure to El Arco and Lover’s Beach.
— Boat Trips Club Team
C
Companion19079492073
June 11, 2026 · via Tripadvisor
Boat tour
Good and beautiful tour. The tour guide was very friendly and a good photographer.
事業者からの返答
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Ihnen die Tour gefallen hat und Sie eine schöne Zeit auf dem Wasser hatten.
Besonders freut es uns, dass Sie mit Ihrem Guide zufrieden waren und die freundliche Betreuung sowie die schönen Fotos zu schätzen wussten. Solche Rückmeldungen bedeuten unserem Team sehr viel.
Wir hoffen, Sie bald wieder für ein weiteres unvergessliches Abenteuer in Los Cabos begrüßen zu dürfen!
— Boat Trips Club Team
C
Companion633439
June 11, 2026 · via Tripadvisor
Amazing!
Amazing guide! 10/10 saw so many marine creature
事業者からの返答
Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience on your tour.
It’s fantastic to know that your guide helped make the trip so memorable and that you were able to see so many incredible marine creatures along the way. Experiences like these are what make Los Cabos so special!
Thank you for the 10/10 rating and for choosing us. We hope to welcome you back soon for another unforgettable adventure to El Arco and Lover’s Beach.
— Boat Trips Club Team