Armin was a very funny/entertaining/pleasant chauffeur from our airport to central London. He was easy to communicate with and gave us several tips for our stay. He was prompt, on time, and more than helpful with luggage and entertaining our children during the drive. I would happily book with him again.
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Torey_B
October 6, 2026 · via Viator
Smooth pickup.
Smooth pickup and gave us lots of advice on the way to the hotel. I’d totally recommend using him for your visits.
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Lisa_H
September 29, 2026 · via Viator
London arrival
The best welcome to London I’ve ever experienced. We were 1 hour late arriving but he was there waiting for us. Helped with all the luggage and was very engaging. Couldn’t have been nicer.
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V4352QKhannahl
September 25, 2026 · via Tripadvisor
Heathrow Airport transfer to Cumberland
We had a wonderful experience with Armin Harris! He picked us up at Heathrow Airport and drove us to our hotel in London, and he was absolutely fantastic from start to finish. Armin was incredibly friendly, personable, and welcoming after a long flight. He also gave us great recommendations for things to see, places to eat, and ways to make the most of our time in London.
His car was very comfortable, clean, and had plenty of room for our family and all of our luggage. Armin communicated extremely well throughout our trip, making everything easy and stress-free. He was also our driver for the ride back to the airport, and once again, everything went smoothly and exactly as planned.
We truly appreciated how reliable, friendly, and professional Armin was. He made our airport transfers so easy and comfortable, and we would absolutely recommend him to anyone visiting London. He was a wonderful part of our trip!
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Cara_C
September 22, 2026 · via Viator
An excellent introduction for our first visit!
If we could give Armin 10 stars, we would! Exceptional communication at all stages - we never once felt less than 100% confident that Armin would be where he said he'd be to pick us up, and when he'd be there. It all worked like clockwork! It is clear that Armin values his clients and feels pride in his work, and he made us feel absolutely comfortable on our drive. He represents London well! Though we landed very early in the morning after an overnight flight, and the route from Heathrow to our hotel in central London was right in the middle of peak travel time, Armin made the time pass easily, with engaging, friendly, enjoyable conversation. It was a pleasure to meet him. He even managed to show us some major sites on our drive which was an unexpected treat! So glad we didn't try to navigate public transit with luggage, jetlagged, unfamiliar with the city. Armin made the process completely stress free. Highly recommended!
7
762myah
September 19, 2026 · via Tripadvisor
Great experience!
Armin is AMAZING. He was prompt, knowledgeable and even gave us a small tour on the way to our hotel. When I accidentally left my phone in his car, he quickly turned around and dropped it off to me. I can’t thank him enough. Do not hesitate to book him for your next transfer. You will be in great hands!
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RobertJennifer_R
September 18, 2026 · via Viator
Fantastic experience
Armin was a fantastic communicator and very prompt. We would not hesitate to use him again and highly recommend him!
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Ferdinand_L
September 18, 2026 · via Viator
Armin our driver would go...
Armin our driver would go the extra mile to help us. He treats his clients really well and I am truly thankful to have booked with this company. Also, while driving us to the airport, he would tell us a lot of things about the UK just like a tour guide. Keep up the good work!
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O5213QYjeffreyp
September 9, 2026 · via Tripadvisor
Transport
Safely transported from Airport to hotel
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Quinn_Z
September 9, 2026 · via Viator
Great ride. Hard to find at airport
Was very helpful. He picked us up at the airport and took us right to our hotel. He helped us with our bags. He even offered to take us to a place to grab a bite to eat. The only thing I did not like was it was kind of complicated trying to find him. He even admitted to us that LHR is basically a city in and of itself. It would have been nice if he met us right after we came out of customs and walked us to his vehicle. It would have been a lot less stressful. Luckily I had a phone with international calling otherwise it would have been a lot more work to find him. He had us walk over to the parking garage, take a lift to level 2, and tell us what parking letter we see. Would have been better if he just met us inside, especially since he knows the airport and we do not.
事業者からの返答
Dear Quinn,
Thank you for taking the time to leave a review. However, I feel I need to respectfully clarify what actually happened, because I believe your review is unfair and does not accurately reflect the circumstances.
I waited for you for over two and a half hours. On two separate occasions, I was given incorrect information about your location and terminal. I went to the location I was told to go to each time, only to discover that the information I had been given was incorrect. As a result, I ended up going between two different terminals trying to locate you.
Despite all of this, I did not give up on you or leave. I continued waiting and made every effort to find you because I take my job and my responsibilities seriously.
When your son was finally able to contact me because your phone was not working, I was again given information about where you were. I went to the correct place based on the information provided to me, only to then discover that you were actually at Terminal 5.
I also want to make it clear that I did not charge you anything extra or ask you for any additional payment. Despite the considerable time, confusion and inconvenience caused by the incorrect information, I continued to carry out my job professionally and did everything I could to assist you.
There is also an important point regarding customs and luggage collection. As a driver who is not travelling as a passenger, I am not permitted to go through customs or into the baggage-collection area. I can only come as far as the arrivals hall, and that is where I was. Unfortunately, you had gone somewhere completely different, which made it impossible for us to meet immediately.
For these reasons, I feel your review is very unfair. I was at the correct place based on the information I was given, and I was given incorrect information twice, resulting in me having to travel between two terminals while already having waited for more than two and a half hours.
t I do not believe it is fair or correct to blame me for circumstances that were outside of my control. I remained patient, did not charge you anything extra, did not abandon the journey, and continued making every effort to locate you and complete my job properly.
I always try to treat my passengers with patience, professionalism and respect, and I believe I demonstrated that throughout this situation.