No 1 tour- Essential Amsterdam walking tour with Felipe. Excellent tour in which we could ask questions, we learned a lot and the pace was comfortable.
No 2 tour- Alternative tour with Alessio.
3/5, he often forgot what he was saying part way through and other people on the tour were constantly interrupting saying about their city etc.
We didn’t cover a lot of ground, we moved very slowly and we didn’t feel as though we learned a lot compared to the tour above.
C
caterinal2025
January 3, 2026 · via Tripadvisor
Tour cancelled without notice with last minute solution
We booked an “Alternative Tour Amsterdam | Drugs story, street art & more” via TripAdvisor, so paying one euro more than buying directly on the company’s website (freealternativetouramsterdam). So far all acceptable, however, once we arrived at the meeting point, there was no our guide and above all none of the guides really present was there to administer this type of tour. From them we were given information on the spot, informal and conflicting with the absence of our guide (and the fact that he did not respond to our messages) and, above all, we never received any official communication from either the company or TripAdvisor.
Instead, kindly, we were given the opportunity to join an ordinary walking tour (which we had already done) or receive back the money from our reservation (unclear how and how much). We opted to redo the ordinary tour and, luckily, our new guide has included in his own tour some alternative info.
事業者からの返答
Dear Caterinal,
Thank you for taking the time to share your experience. You are absolutely right. The tour should have taken place as booked, and you did indeed book this tour with us.
We sincerely apologize for what happened. This is not how our tours are supposed to run, and we fully understand your disappointment. We are currently investigating internally what went wrong, so we can make sure this does not happen again.
Normally, all of our tours run as scheduled, and this is something you can rely on when booking with us. Unfortunately, in this case, we clearly fell short of that standard.
Thank you again for your feedback, and our sincere apologies for the inconvenience.
Kind regards,
Tim Lunshof
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claudinecK1491UU
August 10, 2025 · via Tripadvisor
Alternative tour of amsterdam
We bought this voucher, but the guide said afterwards: you have not paid yet. I have to pay a lot for the tour to do, so you have to pay 2 euros each to cover those costs. Then I haven't earned anything. Someone who wanted to leave he called back: you have not yet paid a tip. Although the guide was very sympathetic and gave a pleasant playful tour, I found this an unpleasant ending. I don't think tipping is normal anymore, but to say how much you have to give...then this should be better described when buying
事業者からの返答
Bedankt voor je review, en fijn om te horen dat je de gids en de rondleiding leuk vond.
Helaas mogen wij bij de verkoop van de voucher niet vermelden dat de aanbetaling voor deelname niet het totale bedrag van de tour is. Deze kleine vergoeding gaat niet naar de gids, maar naar het bedrijf, zodat we meer mensen kunnen bereiken en blij kunnen maken met een rondleiding.
Een fooi aan het einde, als de tour naar wens is geweest, word meer dan gewaardeerd.
O
O5642WVjamesd
June 9, 2025 · via Tripadvisor
Great experience. Highly recommend the “Alternative” tour.
The tour was fantastic! I leaned so many things about the city. Gerben was entertaining and good company. I highly recommend the “Alternative” walking tour. Fine for teenagers.
事業者からの返答
Hi there,
Thank you so much for your wonderful feedback about the Free Alternative Tour Amsterdam. We’re thrilled to hear that you had such a great time exploring the city with Gerben. He’s an amazing storyteller with a real passion for showing the creative, offbeat side of Amsterdam, so it’s fantastic to know you enjoyed his company and learned a lot along the way.
We’re also really happy that you found the tour suitable for teenagers — we always aim to make it fun, insightful, and engaging for all ages.
Thanks again for recommending the Free Alternative Tour Amsterdam. We hope to welcome you or your family on another one of our tours in the Netherlands soon!
Kind regards,
Tim
Free Alternative Tour Amsterdam
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WeddingMC2019
May 15, 2025 · via Tripadvisor
A walking Tour with Wit & Humour!
An amazing experience with Sergio our tour guide. With his wit, humour and interesting stories, we walked around the sights of Amsterdam listening to Sergio's every word. He was a true professional, full of empathy and caring to all his attendees, listening to their questions and requirements.
This tour was not full of facts, numbers and a guide pointing to the tourist attractions, but with true life stories and history. A wonderful experience, magical and enlighting. i left knowing more about the residents of Amsterdam, than any website.
Thank you Sergio, for being Mr Amsterdam!!
W
Wendy C
May 2, 2025 · via Tripadvisor
Two Hours Went Fast
I did an Alternative Walking Tour today with Ana. She is an excellent guide. Informative, friendly, helpful, and fun. I chose this tour rather than an historical one and it was exactly what I wanted.
事業者からの返答
Hi there,
Thank you so much for joining the Free Alternative Tour Amsterdam and for sharing such lovely feedback. We’re so happy to hear that you enjoyed your walk with Ana. She really is a fantastic guide — friendly, knowledgeable, and full of positive energy — and it’s great to know her style matched exactly what you were looking for.
The Alternative Tour is all about exploring a different side of Amsterdam — the street art, culture, and local stories that make the city so unique — so we’re delighted it hit the right note for you.
Thanks again for taking the time to write this. We hope to see you again on another Free Walking Tour in the Netherlands!
Kind regards,
Tim
Free Alternative Tour Amsterdam
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H6566KEmiat
March 31, 2025 · via Tripadvisor
Fantastic Tour!!
Gerben was an amazing tour guide for us, he had amazing energy and made us laugh throughout whilst providing us with valuable and interesting information. The tour was one of our highlights of visiting Amsterdam, would recommend to everyone!!
事業者からの返答
Hi there,
Thank you so much for your wonderful review of the Free Alternative Tour Amsterdam. We’re thrilled to hear that you had such a great experience with Gerben. He’s full of energy and humour, and it’s great to know he kept you laughing while sharing stories and insights about the city.
It means a lot that you considered the tour one of the highlights of your visit to Amsterdam — that’s exactly what we love to hear.
Thanks again for recommending us to others. We hope to welcome you back one day for another fun and inspiring walk in the Netherlands!
Kind regards,
Tim
Free Alternative Tour Amsterdam
9
993casperj
February 9, 2025 · via Tripadvisor
Boring
The guide did not manage to be heard in our relatively small group (10 ppl).
The guide talked a lot about the (old) history of Amsterdam and did not begin on the actual subject while we where there, after 40 minutes we ended up leaving the tour, as we did not hear anything and therefore did not understand the context of the tour.
事業者からの返答
Thank you for your feedback. We’re sorry to hear that you had difficulty hearing the guide and that the tour did not meet your expectations. We have taken your comments back to the guide to improve the experience for future guests.
We can assure you that the tour now focuses on Amsterdam’s unique cultural aspects, including counterculture, drugs, houseboats, biking culture, gay rights, and other liberal freedoms that define the city. We appreciate your input and hope to welcome you again for a better experience.
Best regards,
Tim
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claire-kez
December 14, 2024 · via Tripadvisor
Yeah, good!
Despite the rain the cold the wind the small committee tour was perfect to discover the history of the city by a pure Amsterdam resident named Paul ❤️
He knows the secrets of history and full of anecdotes about the alleys of bridges the inhabitants of tourists.
For a "free" ride I think it's too little paid tips compensate and it deserves much more.
Advice at the end that he was asked was appreciated.
I had to do the translation for my darling and Paul took the time to let me do it without disturbing him in his visit.
So for all this a huge Thank you 💕
See you on King's Day in April 😁
Claire & Benjamin
事業者からの返答
Hi Claire and Benjamin,
Thank you so much for this wonderful review of the Free Walking Tour Amsterdam. What a pleasure to read your kind words about Paul! Even with the rain, cold, and wind, it sounds like he made your visit to Amsterdam special — exactly what we hope for.
Paul truly is one of those born-and-bred Amsterdammers who knows every story and secret corner of the city, and we’re so happy that came across in his tour. It’s lovely to hear that you appreciated his patience while you translated for your partner and that he took the time to make sure everyone could enjoy the experience at their own pace.
We’ll make sure to share your kind message with him — it will make his day. And yes, we hope to see you again in April for King’s Day, one of the most unforgettable days in Amsterdam!
Merci encore et à très bientôt,
Tim
Free Walking Tour Amsterdam
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M8001YDmichaelj
July 7, 2024 · via Tripadvisor
Excellent value!
Had an excellent time despite the crappy weather. Craig was informative and funny; the time passed by in a flash. Highly recommended!