If you want to customize the tour make it clear to guide at the start and know as precisely as possible what you want to see. Otherwise they’ll want to follow their routine and what they are familiar with.
事業者からの返答
Thank you for sharing your feedback with us. We appreciate your insight, as it highlights an important part of how we approach customizable itineraries.
Our team always prepares a curated, reliable route based on our local experience to ensure you hit key highlights smoothly. However, we absolutely love personalizing the day to fit your specific interests! Because flexibility is a core part of what we offer, having a clear idea of your must-see spots or sharing your preferences with us before hand and with your driver at the start of the day is the best way to help us tailor the experience just for you.
We hope you enjoyed your time exploring with us, and we welcome you back for another seamlessly tailored journey in the future.
A
antonhW8442EI
March 23, 2026 · via Tripadvisor
An outstanding experience
We did 2 tours with Xplor Japan, i.e., Mt. Fuji and Tokyo. Ryu was our guide. We had an outstanding experience. Ryu offered deep insights, showed us outstanding places and truly guided us well. We are thankful for all the impressions we could gain, and we highly recommend Xplor Japan and Ryu.
事業者からの返答
Thank you so much for choosing Xplor Japan for your tours of Tokyo and Mt. Fuji. We are thrilled to hear that you had such an outstanding experience exploring these iconic locations with us.
It is our goal to provide deep insights and take our guests to truly special places, so we are very grateful to know that we could help create lasting impressions of your time in Japan. Your high recommendation means the world to our team.
We truly appreciate your support and hope to welcome you back for another adventure in the future!
T
THEODOROS_P
October 6, 2025 · via Viator
Great way to experience Tokyo
Our guide, Mukarram Muhammad was fantastic, knowledgeable, friendly, and well prepared. He took us to all the must see spots while sharing interesting history and local insights. The tour was well paced and he even gave great recommendations for food and shopping.
Overall, a great way to experience Tokyo with an excellent guide
事業者からの返答
Thank you so much for taking time to leave us your review.
We are glad to hear that you had a great experience and we will pass your kind words to the guide.
A
Angelica_D
March 17, 2025 · via Viator
Tokyo Day Tour
Our guide, Ryu was fantastic, knowledgeable, friendly, and well prepared. He took us to all the must see spots while sharing interesting history and local insights. The tour was well paced and he even gave great recommendations for food and shopping.
Overall, a great way to experience Tokyo with an excellent guide!
事業者からの返答
We're absolutely delighted to hear you had such a fantastic time exploring Tokyo! It's wonderful to know our guide's knowledge and preparation contributed to a truly enriching experience. We're especially pleased you appreciated the historical insights, must-see spots, and helpful food and shopping suggestions. Thank you for choosing us!
A
angelicadE4943LF
March 17, 2025 · via Tripadvisor
Tokyo Day Tour
Our guide, Ryu was fantastic, knowledgeable, friendly, and well prepared. He took us to all the must see spots while sharing interesting history and local insights. The tour was well paced and he even gave great recommendations for food and shopping.
Overall, a great way to experience Tokyo with an excellent guide!
事業者からの返答
We're absolutely delighted to hear you had such a fantastic time exploring Tokyo! It's wonderful to know our guide's knowledge and preparation contributed to a truly enriching experience. We're especially pleased you appreciated the historical insights, must-see spots, and helpful food and shopping suggestions. Thank you for choosing us!
E
Explorer68396859143
March 16, 2025 · via Tripadvisor
Excellent tour guide
Our tour guide fully customized our tour to our needs. He was friendly, professional and had a great knowledge of Japanese history, culture and politics. The vehicle was clean and well maintained. 10/10 would recommend.
事業者からの返答
We're absolutely thrilled to hear you had such a fantastic experience! Thank you for your 10/10 rating and for highlighting the customized tour, our guide's expertise, and the well-maintained vehicle. We appreciate your recommendation!
K
Kerrie_G
March 16, 2025 · via Viator
Excellent guide
Our guide was excellent. He accommodated all of our requests. His knowledge of Japanese history, culture, and politics was exceptional. The car was clean and well maintained. I would recommend this guide to anyone. 10/10
事業者からの返答
Thank you for your glowing review! We're delighted to hear you had such a positive experience. It's wonderful to know our guide's expertise in Japanese history, culture, and politics, along with their ability to accommodate your requests, made your tour exceptional. We're also pleased that you found the vehicle clean and well-maintained. We truly appreciate your 10/10 recommendation!
T
tribalpinay2019
March 1, 2025 · via Tripadvisor
HelloTokyo!!!
Had a 10 hour layover in Tokyo so decided to book a tour with Xplorjapan ( process is seamless via WhatsApp) and requested Ryu Fuse as my guide/driver who was highly recommended by my sister in law.
By the time I arrived at Haneda , Ryu was already there and patiently waited for me as I changed for the colder weather of Tokyo compared to Manila and Bangkok. He drove a Toyota Alphard so I did bring my carry on to the minivan instead of putting it in a locker. Fir this time of the year, naje sure to bring gloves and hat because by noon , the wind picked up.
Ryu is very fluent in English so I had fun talking to him during rides between sights and he was quite knowledgeable about the history of each destination. Since I am by myself , he was kind enough to take my pictures except for the couple of places ( Shibuya and portion of Senso-ji Temple) where he had to stay with the van.
My impressions- Shibuya and Skytree were OK since I live only 4 hours away from New York City. Anamori had the Torii gates which I wanted to see and it inspires me to want to see the original ones in Kyoto. I would go back and spend more time in Senso- ji. Others were turned off by the somewhat commercialized main street infront of the temple but I love the vibrant energy of it including the side streets. The crowd was mostly locals and loved seeing some of them in their kimonos. It gave me a little insight into the real Japanese lifestyle/culture( food) with some help also from Ryu. The last destination was another super crowded area, the Harujuku/Takeshita Sts. Saw a few young people in cosplay.. A must see but once is enough. Ryu dropped me off at Haneda with enough time to get through the super crowded security check- in and make it to my gate with time to relax before boarding.
I have been to European and Middle East cities and none compare to Tokyo in its cleanliness!!! I was glad I booked this Tokyo tour with Xplorjapan and had Ryu as my guide, instead of hanging around the terminal.
事業者からの返答
Thank you so much for your lovely review! We're thrilled you enjoyed your layover in Tokyo and experienced the vibrant energy of Japan's capital. We hope you'll have more time to explore on your next visit. We'd love to show you even more of what Tokyo has to offer!
C
Christie_K
December 21, 2024 · via Viator
It made a difference when you gave a good driver/guide Ryu.
Ryu our driver/guide was the best. He gave exceptional service and made our experience in Tokyo a much better one.
事業者からの返答
Thank you for taking your time to leave us a review. We are glad to hear that our service made your experience better. We hope to welcome you soon in the near future!
2
269christiek
December 20, 2024 · via Tripadvisor
Amazing sightseeing experience of Tokyo.
Ryu, our driver/guide was excellent and professional in every way. Each place/landmark we stopped at, he tells the history of the place. He also gives recommendations of the best place to eat local traditional Japanese food. Ryu was Super helpful. He is also great at taking photos, we like all the pictures he took of us. We enjoyed chitchatting with him and highly highly recommend him. We will be specifically ask for Ryu on our next trip back to Tokyo. Thank you Ryu! It was such a pleasure to meet you.
事業者からの返答
Thank you for taking the time to leave us your review. We are glad that Ryu left a great impression and you had a great day. We welcome you anytime!
