Tour guide gave used yesterday ticket cause us delay to get in,
Pick up 20 min late to go back to hotel.
The park itself is excellent
事業者からの返答
Thank you for sharing your honest feedback with us.
We are glad to hear that you enjoyed your visit to Ferrari World Abu Dhabi and found the park experience excellent.
We sincerely apologize for the inconvenience you faced due to the ticket issue and the delay during the return pick-up. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention. We will review the situation with our team to ensure better coordination and prevent such issues in the future.
Thank you again for your feedback. We hope to have the opportunity to welcome you again and provide you with a smoother and more enjoyable experience.
Best regards,
Emirates Trips Team
K
KristinaV853
January 18, 2025 · via Tripadvisor
Great afternoon of thrills
The pick up and transit from Dubai to Abu Dhabi was seamless. I was able to enjoy all that Ferrari World had to offer plus some time to walk around the adjacent mall.
事業者からの返答
Hi,
Thank for your taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our Guide . Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
Best Regards.
AbuDhabiTrips
