Dear Guest,
hank you for your wonderful review! We’re delighted to hear that you had a nice and amazing experience on our Ferrari World Theme Park and Abu Dhabi Tour. We truly appreciate your recommendation and hope to welcome you again for another memorable experience in the UAE!
F
Farmafud
September 18, 2025 · via Tripadvisor
Ferrari Park - not worth it
Beautiful mosque. But the Ferrari park is super weak. No grace. It's not worth the investment, Russian mountains without proper aerodynamics, trembling a lot, unpleasant
事業者からの返答
Prezado(a) Cliente,
Agradecemos por compartilhar seu feedback conosco.
Ficamos muito felizes em saber que você aproveitou o passeio turístico e a visita à Grande Mesquita Sheikh Zayed – realmente um dos destaques da experiência que oferecemos.
Gostaríamos de esclarecer gentilmente que nosso pacote inclui um passeio turístico guiado por Abu Dhabi e ingressos de entrada para o Ferrari World. No entanto, as experiências dentro do parque, como os brinquedos e atrações, são gerenciadas diretamente pelo próprio parque e não fazem parte dos serviços que operamos ou controlamos.
Entendemos suas observações em relação à experiência no parque e encaminharemos seus comentários às partes responsáveis para consideração.
Agradecemos sinceramente por ter escolhido nosso tour e esperamos poder recebê-lo(a) novamente no futuro para mais uma experiência memorável.
Atenciosamente,
++++++++++++++++
Dear Guest,
Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the sightseeing tour and your visit to the Sheikh Zayed Grand Mosque – it’s truly one of the highlights of the experience we offer. We would like to kindly clarify that our tour package includes a guided sightseeing tour of Abu Dhabi and entry tickets to Ferrari World. However, the experiences within Ferrari World, such as the rides and attractions, are managed directly by the park and are not part of the services we operate or control. We understand your concerns regarding the park experience, and we will be sure to pass your comments along to the relevant parties for their consideration. We truly appreciate you choosing our tour and hope to welcome you again in the future for another memorable experience.
Warm regards,
T
Tracey W
February 25, 2025 · via Tripadvisor
Unprofessional tour - waste of time and money
The entire tour was unprofessional with poor communication, late pickup, old uncomfortable transport, change of itinerary and even a change of vehicle (on the side of a busy road). It was the last day of our holiday we thought it would be nice to experience another one of the Emirates, but because of the changes made and time wasted we only got to visit the Grand Mosque and Ferrari World (which was not the main reason for going unlike some who were even dropped off there before we went to the Mosque!). The other elements of the tour were cancelled without any prior communication.
事業者からの返答
Dear Tracey Wye,
We sincerely regret that your experience did not meet expectations. Your feedback is very important to us, and we apologize for any inconvenience caused by the communication issues, changes in itinerary, and transportation concerns. This is not the level of service we aim to provide.
We understand how valuable your time was, especially on the last day of your holiday, and we are truly sorry that you were unable to fully enjoy the planned itinerary. We take your comments seriously and will review the situation internally to improve our operations and communication for future guests.
If you would like to discuss this further, please reach out to us directly. We truly appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.
Best regards,
N
Nieves123
May 28, 2024 · via Tripadvisor
wish fulfilled
It's good but too expensive.
I expected more, I was a little disappointed.
The experience is based more on the word Ferrari and good facilities than on a surprising attraction.
事業者からの返答
Dear Guest,
Thank you for your feedback. Hope you will visit again in the future and try other activities
Regards
M
Martin P
February 27, 2024 · via Tripadvisor
Little disappointed
If you expect an amusement park, this is a lesser experience. 5 roller coasters, 2 of which were closed for a short time. Park is a bit outdated.
事業者からの返答
Thank you for your feedback.
Unfortunately, some of the Ferrari rides are under maintenance. This was updated on our site as well. We hope you read this before proceeding with the booking, as this is not under our control.
Thank you
L
LisandroCr
February 12, 2024 · via Tripadvisor
Ferrari World interesting! Poor organization of the tour…
The organization of the tour was not good:
- Unpunctual hotel pick-up
- Group accompanied only by a “driver-guide” (the ideal is a professional guide, in addition to the driver).
- Two very bad “commercial” stops, without tourist interest.
- The loss of time at commercial stops + forced us to visit the great mosque of Abu Dhabi (very good) in a rush, with very little time to enjoy it.
- The transfers in general were long and boring).
Ferrari World is a theme park worth visiting, with attractions to suit all tastes. Half a day (4-5 hours) is enough.
事業者からの返答
Thank you for sharing your feedback with us. Regrettably, we are unable to tailor the tour to accommodate individual preferences. For those seeking a more personalized experience, we recommend booking a Private tour, which allows for the selection of specific destinations to visit.
It is important to note that while certain aspects of the tour may not resonate with all guests, they may hold significance for other members of the group. Understanding and appreciating this diversity adds depth to the overall experience.
For those particularly interested in Ferrari World Theme Park, we offer specialized tours dedicated solely to exploring the park, providing ample time for enjoyment.
Thank you once again for your feedback, and we wish you a wonderful day ahead.
V
Voyage26945935323
November 30, 2023 · via Tripadvisor
Beware of motion sickness
If you are prone to motion sickness at Ferrari World, it's best to postpone the roller coaster ride. There are plenty of other things to do.
The adjacent mall also looked nice.
We didn't visit the tourist spots at the originally planned time, but I was thrilled to be able to see the beautiful scenery at dusk.
事業者からの返答
Dear Guest,
Thank you for sharing your feedback about our Ferrari World Theme Park and Abu Dhabi Tour. We are glad to hear that you enjoyed the attractions, the beautiful views, and your overall experience. We appreciate your comments and hope to welcome you again for another exciting Abu Dhabi adventure.
Best regards,
T
Tuane_P
October 23, 2023 · via Viator
Ferrari in Abu Dhabi
Was a terrible experience!
The driver made a lot of fun of me, including bulling me.
No drink as promised.
And the worse think: the driver arranged a time, at the scheduled time he arrived saying that the van was full, that I would have to wait more two hours. If not, I would have to take a taxi back!!
So he left me behind and the company wasn't willing to send anyone to pick me up.
Terrible attendance!!!
事業者からの返答
Dear Guest,
Thank you for taking the time to share your feedback. We are sorry to see that your experience with our Ferrari World Theme Park and Abu Dhabi Tour did not meet your expectations.
Although this review was posted some time ago, we take all guest feedback seriously as it helps us continue improving our services. The concerns you mentioned regarding the driver’s conduct and transfer arrangements are not in line with the experience we aim to provide, and we sincerely apologize for any inconvenience caused.
Over the past years, we have continued to review and improve our operations, including guest communication and service standards, to ensure a smoother and more enjoyable experience for our visitors.
We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again and provide you with the quality service our guests expect.
Best regards,
S
Shakila_M
May 2, 2023 · via Viator
Abu Dhabi & Ferrari world
Great tour & tour guide. Abu Dhabi was just amazing! Enjoyed my time in the tour. Ferrari world was a blast too! Great for kids but a good 5/6 activities for adults too.
1
138aliz
October 21, 2022 · via Tripadvisor
Disorganized and not as promised
The pickup ride showed up one and a half hours late. The AC of the bus on the way to Abudhabi did not work and it was old and dirty. We had to wait at the Zayed mosque for an extra hour for the replacement bus. Hence, they cut the city tour way too short.
The Ferrari world was not impressive. Half of the rides/attractions were completely closed. We ended up using two roller coasters which were good. Ended up getting to the hotel around 10 PM. Totally doesn’t worth the experience and time. Wouldn’t recommend it.