Cool way to experince Japan and very much worth it!
Just a cool way to experience the country's culture last February. I could firmly recommend their tours in the most scenic places in Japan!
事業者からの返答
Thank you so much for your wonderful review!
We are absolutely thrilled that you had such a great experience on your Japan private tour. Bringing Japan’s history and culture to life for our guests is what we love most! Our team loved having you, and we’d be honored to welcome you back anytime for another customized guided day trip in Japan. Safe travels!
K
kareyp2026
September 12, 2026 · via Tripadvisor
Great Tour!
Great tour, covered way more in half a day than I would have been able to cover in a full day or two on my own! Save some time and energy and utilize the guided tour, especially if you are short on time. Leo was a wonderful guide, took the time to get to know your preferences, and wasn’t afraid to make suggestions and be flexible. For example, there was a festival going on, and he took some time to allow us to enjoy some street performances.
事業者からの返答
Thank you so much for taking the time to leave a 5-star review on Viator for your Jewel Tours Japan experience!
We are thrilled to hear you had a great tour. Our local team takes immense pride in crafting authentic, private Japan travel itineraries, whether guiding guests through hidden spots in Tokyo, historic temples in Kyoto, or bespoke cultural experiences across Japan.
We truly appreciate your support and hope to welcome you back for another unforgettable Japan tour in the future!
Warm regards,
The JewelTours Japan Team
9
921malab
August 23, 2026 · via Tripadvisor
Fab day in Tokyo!
Peter our guide was very personable, knowledgeable and friendly. Peter got in touch a few days before our tour and we specified what we wanted to see in tokyo. Peter took us there via the subway/trains, which in itself was a great experience. Peter showed us shinjuku gardens, the menji jingu shrine and the ginza district. Peter also assisted us with shopping for specific items, which was so helpful. We had some specific Japanese cuisines that we wanted to try and the restaurants peter took us to were great and the food was delicious. We had a fabulous day in tokyo, thank you peter!
事業者からの返答
Thank you for the wonderful 5-star review! We’re thrilled you enjoyed your tour with us. Safe travels on the rest of your journey, and thanks again for choosing JewelTours Japan!
Warm regards,
The JewelTours Japan Team
T
Travelguy2022-3
July 10, 2026 · via Tripadvisor
Complete Rip off THIEF
Total RIP OFF, worst tour ever
When your customer already paid you $166 for a stupid 8 hour your, you have OBLIGATION to cover the minute fees along the way , perhaps paying your thief guide a one one ticket home??? Not nickel and dime ripping your customers off more. The thief of a guide Shish force customer to pay for his museum tour 2x ticket customer and guide, 2x train fare every where. The Thief Shish even make and force customer to pay fur Guide’s expensive Wagyu Steak Meal ???
$166 is A lot of money to include NEXT TO NOTHING on the tour. Every museum entry, admission ticket , Customer pays DOUBLE guided Tour plus customer ??? Unheard of this Rip off???
Customers pay his tab fine… paying the guide ?? THIEF???
Customer even pay for Guides 1 way trip home plus additional fare .
Guide keep telling washer customer wants to eat but his liking . Customer likes green tea , guide instead if helping customers look for green tea, said I don’t like green tea, bad taste ???
I feel disgusted my skin peeled on this lousy tour
DO NOT TAKE this tour If there are options.
The owner has the weakest explanation, supporting his guides THIEF behavior. Accomplice in Crime.
Worst TOUR I have ever taken.
They might as well take your wallet and credit card and go on spending spree
事業者からの返答
Unfortunately, this review is nothing more than sour grapes. Our guide was forced to end your tour early after politely refusing your advances when you asked them on a date, explaining they were married.
Leaving a spiteful review full of total fabrications simply because you were rejected is unacceptable behavior. We fully support our guide's decision to prioritize their boundaries and safety. We are sorry you felt the need to act out in this way, and we wish you the best of luck in the future.
P
Paula R
May 30, 2026 · via Tripadvisor
Great tour with knowledgeable guide
Had a half day tour with Christian as our guide. He was very knowledgeable, met us at our hotel and took us to some places that we would otherwise not have thought of visiting. Overall, a great morning and would recommend this trip to others
事業者からの返答
Thank you so much for the 5-star review!
We are thrilled to hear you had such a wonderful experience with our team. As a dedicated Japan private tour operator, our goal is always to deliver authentic, highly rated guided sightseeing experiences across Japan. It was an absolute pleasure hosting you, and we look forward to crafting another bespoke Japan travel itinerary for your next visit!
R
Rosie_B
May 30, 2026 · via Viator
Night Tour Shinjuki
We were 4 older ladies in a city very unfamiliar to us. This was great way to see Shinjuki at night - guided by a terrific guide. Shinjuki was very crowded but very colourful and exciting. Our guide watch that we ladies were able to keep up with the other tourist and always was informative about each stop we made. Very highly recommend this tour.
事業者からの返答
Thank you so much for the kind words!
We are delighted to hear that your experience with our Japan travel guides exceeded your expectations. Crafting seamless, personalized day trips across Japan is our passion, and having guests like you makes it truly rewarding. We’d love to host you again whenever your travels bring you back!
4
476gavinf
May 25, 2026 · via Tripadvisor
Great tour from Jibril
We had Jibril as our guide who was excellent. He was knowledgeable about areas and was able to take us off the beaten track. Furthermore, he also gave us recommendations for the rest of our stay in Toyko.
事業者からの返答
Thank you so much for your kind words and top rating!
We’re delighted that your journey with us was a highlight of your trip. We specialize in seamless, custom private tours in Japan, providing visitors with unforgettable local guided trips and deep cultural immersion. We loved having you with us and hope to welcome you back to Japan very soon!
L
lshield2710
May 18, 2026 · via Tripadvisor
A brilliant way to soak in Tokyo.
We had a superb morning in the company of Jibril who took us around the less well trodden parts of Tokyo. He taught us so much about Japanese history, religion, culture and way of life - much more than any guide book. “Above and beyond” is definitely the description. Tips were given on how to travel, what to see, where to eat and with such kindness. To be shown Tokyo by a local was such a gift. I would definitely recommend this as being the best way to begin your trip, not only to Tokyo but to Japan.
事業者からの返答
Many thanks for sharing your feedback with the Viator community!
It was a complete pleasure having you on tour with us. We take great pride in delivering top-rated private family tours in Japan, and knowing you had a memorable journey is the best compliment we could receive. Please come back and visit us again soon for another authentic local Japan experience!
A
alisoncB7290IH
May 16, 2026 · via Tripadvisor
Walking tour
Very enjoyable & informative. Leo was very personable & accommodating.
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事業者からの返答
Thank you so much for the 5-star review!
We are truly delighted that you had such a seamless experience with us. As a full-service Japan private tour specialist, we take pride in offering premier guided travel packages, customized daily excursions, and expert local logistics. It was a absolute pleasure hosting you, and we look forward to designing your next unforgettable Japan travel itinerary!
H
Happiness68547870311
May 3, 2026 · via Tripadvisor
10 Out of 10
We were lucky enough to have Andy as our guide. Andy was brilliant - picked us up at our hotel on time and took us to some really fabulous places in Tokyo. I was on the tour with my 82 year-old Mum and Andy was so considerate of her age constantly making sure she was ok with the pace, steps etc Andy went above and beyond to make sure we thoroughly enjoyed our tour. We spent plenty of time in the imperial palace Gardens which was a real highlight for Mum and I. Andy took care of everything and we got to experience a tour at our own pace. We couldn’t recommend Andy or this tour any higher.