I was concerned after booking because my departure information was not showing. My concerns were wiped away quickly when the company sent me an email of confirmation within an hour of me booking. I was sent another confirmation before we left along with my drivers name and number. Confirmation was sent before my departure flight as well. We had a wonderful time!! Cory was an AMAZING driver to have and made us feel so safe. We got to see and do a lot feeling like we were in great hands leaving our resort daily. He went above and beyond and made sure we had a great time and everything we needed. I would recommend Cory to EVERYONE and leaving Jamaica we felt like we left a friend behind. We can't thank you enough
事業者からの返答
Thank you so much for a wonderful review, Brenda. We are so excited to have provided you with such a great experience. We will always ensure that each client gets to experience this kind of service.
6
655bryann
February 9, 2024 · via Tripadvisor
Airport transfer-highly recommended.
We booked an airport service to and from our hotel-and this company was great! Ian was our driver-very friendly and accommodating. Even stopped to pick us up some Red Stripe!
Very safe, very polite. Highly recommend.
事業者からの返答
It was my pleasure to have been your guide and even becoming your favorite Jamaican friend. I loved our time spent and I look forward to sharing a beer with you in the near future. Stay chilled, Irie!!
G
G325SPchristinaw
January 19, 2024 · via Tripadvisor
Kind, safe, professional
Please book Ian and his company for your round trip Airport/Hotel pickup. He is professional, friendly, knowledgeable, and kind. Ian showed great patience upon our arrival at the Airport. Prior to arrival we received our contact instructions. During our ride he pointed out everything in the areas and answered any questions we had. The ride to the hotel was like a tour it self. Please also ask during your ride for any excursions and you won’t regret it. Thank you Ian for your special care we felt safe and cared for . Over and above our expectations 🤎🤎🤎🤎
事業者からの返答
Hi Christina, your kind words about Unforgettable Tours are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to do the same for others. Thanks for choosing us!
T
Tourist04303654226
January 16, 2024 · via Tripadvisor
Outstanding Transfer!
My family and I booked the roundtrip transfer service from Montego Bay Airport to the Hyatt Zilara. Our driver Ian was Excellent. He gave us some history of the Island on the way there and was perfectly on time for our pick up and return to the airport. The customer service communication was also top notch...we were updated every step of the way which made us feel completely at ease. I'd highly recommend this service!
事業者からの返答
We really appreciate you leaving a review, Brian. These are the stories that keep us motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Thank you so much again, Brian!
W
WilkinMatos
December 12, 2023 · via Tripadvisor
Great Experience and awesome Driver!
Had a Great Experience overall with Unforgettable Tours was able to book and quickly received communication for confirmation and additonal info about our pickup from the airport to the hotel. Our Driver Tarique was splendid, got us there safe and gave us a talking tour of Jaimaica and towns in the route. Even helped with a detour to get some snacks since traffic was a but heavy that day and we were a bit hungry. I highly recommend!
事業者からの返答
Thank you so much for taking the time out to leave an excellent rating. We will continue to raise the bar as high as it can possibly go to enhance our customer experience. We really appreciate your business. Thank you once more!
K
kristinenicolem
November 22, 2023 · via Tripadvisor
THE BEST
Ian and Haisana provided the best customer service. From the friendly and professional communication to the prompt pickups, it made our quick trip enjoyable. Please book your excursions/transportation with them, you won’t regret it.
Thank you again, Ian and Haisana! We will most certainly be back and recommend you to everyone :)
- Kristine + Hugo
事業者からの返答
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!
