It all looks great but doesn't offer much. 30 minutes you get to jump off the boat, swim 20 meters to a spot where the water is brown and a little warmer. And quickly back to pick up the next load.
事業者からの返答
Thank you for your feedback. Please note that the stop at the hot springs is scheduled for 30 minutes, exactly as clearly stated in our tour description. We provided our services strictly as advertised, with full transparency on all itinerary timings prior to booking, while continuously striving to maintain high service standards.
P
papibanks
September 8, 2026 · via Tripadvisor
Recommended tour
Recommended tour.
The price is fair for santorini.
The boat and staff were on time.
The tour of the volcano is short and one has to climb fast (not recommended for people who are not fit).
The guide was friendly but not enough pertinent information was given during the tour.
The hot springs are nothing to write home about.
If you depart from the old port, going back up is a pain because of the hundreds of people wanting to take the cable car. This is a consideration for the starting point.
I would recommend the tour because it's a nice and compact experience, even though it's not the most informative one.
事業者からの返答
Thank you so much for your recommendation and kind words! We take all guest feedback very seriously and truly appreciate constructive criticism, as it helps us continuously improve. Your notes regarding the tour pace and guiding information have been taken into account to help us refine the experience. We hope to welcome you again in the future!
A
Adventurer635825
August 23, 2026 · via Tripadvisor
Good afternoon
Very nice outing, a walk on the volcano quite impressive even if difficult to walk and a very pleasant swimming stop in the hot springs, a slightly longer stop would have been appreciated
It remains an excellent value for money
事業者からの返答
Thank you so much for your kind words! We’re thrilled you enjoyed the tour and hope to welcome you again soon.
D
D3218QLmariev
June 20, 2026 · via Tripadvisor
Very good moment
Very good experience, enough time to explore the volcano trails and to swim in the hot springs.
Good value for money
Opportunity to buy drinks and snacks on board
The organization at the port could perhaps be clearer, but I still recommend this tour
事業者からの返答
We really appreciate your feedback and are glad you had a great experience.
T
T4295WGandreias
June 18, 2026 · via Tripadvisor
Very funny
Very funny! Incredible experience
事業者からの返答
Thanks so much for your review! We hope to see you again soon.
P
philcski
June 10, 2026 · via Tripadvisor
Perfect tour of the volcano
Superb experience at a great price
事業者からの返答
Thank you so much for your kind words! We’re thrilled you enjoyed the tour and hope to welcome you again soon.
C
cflippen
June 6, 2026 · via Tripadvisor
A Pleasant Boat Ride
It was pleasant being on the water and getting a sea view of the beautiful Santorini Coast. The ship was comfortable and had plenty of shade. Based on the previous reviews we did not go in the water at the hot springs nor did we walk to the volcano.
事業者からの返答
Thank you very much for taking the time to leave us a review. We're glad you enjoyed the comfort of our ship and the stunning sea views of Santorini. It was a pleasure having you with us, and we hope to see you again soon!
J
June_G
May 29, 2026 · via Viator
A unique and enjoyable experience at a reasonable price
A lovely day overall! Just to give a heads up on a couple of things though-the boat leaves from Fira OLD PORT. This means u can only get there by cable car (there may be a line), donkeys or the pathway that is 900 steps going down. Also bring shoes appropriate for hiking the trail at the volcano ex sneakers-there is loose rocks and it can be slippery.
We had a wonderful time though-a unique experience!
事業者からの返答
We really appreciate your feedback and are glad you had a great experience.
J
jgroslier
May 27, 2026 · via Tripadvisor
Reservation for a French-speaking guide, which is not the case.
Reservation for an excursion with a French-speaking guide. The guide only spoke English and was quite indifferent.
事業者からの返答
Dear Guest, thank you for sharing your feedback. We apologize that your tour was not conducted in French as booked. Unfortunately, on that specific day, our French-speaking guide was ill with pneumonia. In our effort to avoid canceling your excursion at the last minute, we sent a replacement guide who did not speak French well. We appreciate your understanding regarding this unexpected situation.
S
Sarah_W
May 21, 2026 · via Viator
Nice, but extremely crowded.
Overall, a very nice tour that is worth it; the staff is super nice and friendly.
However, the advertisement states a maximum of. 50 people, and there were 130 on board. I generally find that unacceptable and it feels like a scam.
1人が参考になったと回答
事業者からの返答
Thank you so much for your review and for your kind words about our friendly staff and the overall tour experience. We are truly sorry to hear that the number of passengers onboard did not match your expectations based on our description; please accept our sincere apologies for this oversight, as this was an isolated incident due to a large school group that joined the excursion on that specific day. We want to assure you that this was absolutely not a scam or an attempt to deceive our guests, but rather an exceptional circumstance. Your feedback is incredibly valuable to us and we always try to make everyone feel comfortable on our excursions.
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