Incredible experience, the guide was very friendly, the places were fantastic, the boat ride was wonderful.
事業者からの返答
Thank you for your wonderful review! We’re so glad you enjoyed the places we visited, our friendly guide, and the boat ride. It was a pleasure showing you Miami by land and water!
S
Susan_D
September 21, 2026
A Real Mixed Bag
The land tour with Tommy was really good and I would have given him alone a 5star as he was friendly, we saw interesting sites and his attitude was positive throughout.
However the afternoon Water Tour was poor with the guide (I think Jane) being too loud throughout, giving no safety instructions whatsoever when we on board and then incorrect information on where the ‘stars’ lived. David Beckham moved from Star Island years ago and lives in a completely different part of Miami …………
And finally at the end of the tour she was almost begging for tips whereas Tommy was very considerate..
事業者からの返答
Thank you for sharing your honest feedback. We’re pleased that Tommy provided an enjoyable land tour with a friendly, positive, and professional attitude. We’ll be sure to recognize him for delivering a five-star experience.
We’re sorry the afternoon boat tour did not meet the same standard. Your concerns regarding the volume of the narration, the lack of clear safety instructions, outdated information about celebrity homes, and the way gratuities were requested are being taken seriously and will be reviewed with the appropriate team. Celebrity ownership and residency can change, but the information presented during the tour should be accurate and clearly explained. Gratuities should also remain completely optional and never make guests feel pressured.
Thank you again for bringing these issues to our attention. Your feedback helps us improve the overall experience for future guests.
L
LorieGG
September 18, 2026
Great Value and Worth It!
Our driver/guide, Tommy, was really energetic, funny, and knowledgeable. He gave us interesting facts about Miami. It was a rainy day and he had umbrellas and bottled water available for us. We took the boat tour also. Saw many of same sights from water. Our guide, The Pirate, was very energetic. It showed in his presentation. There was an open bar but the drinks were a bit pricey. Both activities made for a long day but glad we did it.
事業者からの返答
Thank you for sharing your experience! We’re delighted that Tommy made your Miami city tour fun and informative, especially by providing umbrellas and bottled water on a rainy day. We’re also glad you enjoyed seeing Miami from the water and appreciated The Pirate’s energetic presentation. Thank you for your honest feedback regarding the drink prices. It was a full day of sightseeing, and we’re happy you felt it was worthwhile!
X
X5805IWajs
September 12, 2026
Best of Miami Tour
It was an all encompassing tour of Miami, including almost every neighborhood. Brief stops in Little Havana and Wynwood added to the fin, with picture stops in Miami Beach and Biscayne Bay making for memorable moments. Driving through Star Island to see some of the homes of multimillionaires was cool, as was the drive by if the cruise port. Overall an awesome overview of the city.
事業者からの返答
Thank you for the wonderful review! We’re delighted you enjoyed our Miami city tour, including Little Havana, Wynwood, Miami Beach, Biscayne Bay, Star Island, and PortMiami. It’s the perfect way to experience Miami’s most famous neighborhoods and landmarks!
V
Vandana_T
September 12, 2026
All crew members and helpful and polite.our driver mr. Lewis is a jam person
Very memorable trip .we enjoyed it ❤️
Our boat guide explained all details properly with hint of fun .
事業者からの返答
Thank you for the wonderful review! We’re delighted you enjoyed a memorable Miami boat tour and appreciated our guide’s detailed, entertaining narration. We hope to welcome you aboard again! ❤️
M
medicjpe
September 12, 2026
Great tour
Excellent tours. Great way to see Miami! We received text just before tour that boat tour was switched to first which was not ideal but worked out. Then when finish with boat trip went to check in for city tour and told we had to wait 2.5 hours for next. I explained we will not wait and if not on next tour we want refund. They eventually put us on the next tour which was 30 minutes from starting. The city tour was the absolute best! Jay our tour guide was the best I have ever had. He was very knowledgeable and was perfect! Thank you Jay!
事業者からの返答
Thank you for your honest feedback. We apologize for the schedule change and confusion between the boat and city tours. We’re glad our team accommodated you on the next departure and that Jay’s knowledge and excellent service made your Miami city tour the highlight of your experience!
B
Biff63
September 10, 2026
What a gem!!
We booked this tour through booking.com not expecting too much for the price but how wrong was I. We were lucky to have a guide called Luis on our land trip and to say he was amazing is an understatement. He was friendly, knowledgeable and a great driver. We were a small group and he went out his way to take photographs for us. This is the only company that is allowed on star island! Honestly I cannot recommend Luis as a guide enough. We’ve been on many trips and never had anyone as great as him. The boat trip was good too but the seating wasn’t great as your back was against the plastic of the boat. All in all it was great value and I would give it full marks. Thank you Luis for a fab trip!!
事業者からの返答
Thank you for the fantastic review! We’re thrilled Luis’s knowledge, safe driving, friendly service, and willingness to take photos made your Miami city tour exceptional. We also appreciate your honest feedback about the boat seating. It’s wonderful to hear that the complete city and boat tour offered great value!
K
Katherine_Q
September 8, 2026
I would do this again!
Very relaxing. Great photo opportunities you can't get from land. There is shade. Drinks can be purchased. Both tropical yummies and sodas.
事業者からの返答
Thank you for the wonderful review! We’re glad you enjoyed a relaxing Miami boat tour with unique waterfront photo opportunities, shaded seating, and refreshing drinks available onboard. We hope to welcome you back!
9
982giselleo
September 6, 2026
WORSE TOUR EVER AND I TRAVEL A LOT!
The driver left me and my wife stranded, we were walking to the meeting before the meeting time and they just left, they nevwr counted or check if someone was missing, I don’t even know how he didn’t see us walking to them as it was only is at 20 feet from the van. WHEN I CALLED THE TOUR GUIDE HE NEVER REACH BACK AND JUST SAID I’M CALLING HIM BUT HE DOESN’T PICK UP. This was o ly at the first location, only 15 minutes in the trip and never gave us or refund for that trip or the boat trip that was later in the day.
事業者からの返答
We’re very sorry you and your wife were left behind at the first stop. We understand how frustrating it must have been not to receive immediate assistance afterward. This is a serious concern, and we would like to review the guide’s departure procedure, communication, and your refund request. Please contact our management team directly with your reservation details so we can investigate what happened.
G
Guilermo_F
September 4, 2026
Great Miami Land and Sea Tour
Alex (kiosk), Sito (city tour) and the lady who hosted the cruise were really great and accommodating. Highly recommended for a quick and economical Miami experience.
事業者からの返答
Thank you for the wonderful review and recommendation! We’re delighted that Alex at the kiosk, Sito on the city tour, and your cruise host made your experience enjoyable and accommodating. We’re glad you found the tour to be a convenient and affordable way to experience Miami. We hope to welcome you back again!
Miamiの類似ツアーを比較
最安値: Miami Biscayne Bay rich and famous Sightseeing Boat Tour — $30
最高評価: Little Havana Food and Walking Tour in Miami — 4.9 (9,868 件のレビュー)
最短: Speedboat Sightseeing Adventure of Miami — 45 分