The new ride ticketing system sucks! Be prepared for disappointment!
Disney Sea is amazing, the food is great, and the staff is very friendly. Disney Sea is unlike any in the US so we really like going there. We try to visit anytime we come to Japan (normally once a year). We enjoyed going there since my son was a small child and never had any issues. We have been to both parks, Disney Sea and tokyo disney many times over the years.
The only negative thing would be the new system to obtain tickets for rides. The fast pass system was way better. This new system is very inefficient. You will not be able to ride the rides you want, most times you are just walking around the park for hours. It was such a disappointment and not worth the time spent. The new system is similar to a online lottery, you spend so much time searching their app. I really dont know how anyone got tickets to any ride. You waste so much time looking online on their app for rides to open up, but all day it kept saying unavailable. They need to bring the fast pass system back, you could enjoy the park more that way. I will not be going back until a new system is in place. We were very disappointed with how inefficient the new system is especially after traveling to Japan from Hawaii.
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989jawadj
November 21, 2024 · via Tripadvisor
Japan Tokyo DisneySea Park Ticket
Visiting Tokyo DisneySea was a dream come true, and purchasing the park ticket set the tone for an amazing experience. Here's my honest review of the ticket and overall experience The Tokyo DisneySea park ticket is worth every yen. It provides access to a magical world with immersive attractions, great food, and unforgettable memories. Just plan ahead to avoid crowds and make full use of the FastPass system. Highly recommended!
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M9006IXchristineb
September 23, 2024 · via Tripadvisor
Don’t use this agency BUT definitely go to Disney Sea!
Disney Sea is amazing and you should definitely go…but I would not use this travel company. They claim to have an exclusive pass for access to rides which was false. I paid $130.00 US dollars through them and later learned that passes were only ¥7500-8900 yen. $65ish dollars. You can get the same pass that they gave me on the Disney resort app or even on competitors like Klook. I was very disappointed in the price I paid and I have no access to fast pass entry like they said. You will need to use the Disney app for everything to get into Fantasy Springs and ride any of the rides in there. It’s definitely worth going but don’t pay nearly double the price by using this travel agent who also states upfront that there are no refunds. Definitely shop around before deciding definitively if you’re going to use this company or not. I didn’t feel like I got any kind of exclusive access that they claimed. When I asked the Disney Sea crew they had no idea what I was talking about and some even told me that they don’t have anything like that other than what’s on the app. I also highly recommend getting there at least an hour early. Also just FYI some of the shows are on a lottery basis so you need to request them
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Sherry_A
May 26, 2024 · via Viator
No QR code received from vendor. Couldn’t enter
Didn’t have any experiences. I couldn’t enter the park with the voucher I received. There wasn’t a redemption center at Disney sea to turn in my voucher for tickets.
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861fizak
May 3, 2024 · via Tripadvisor
A must visit for anyone any age
This is our second time here. This park is one of the best I have ever been to…definitely would recommend getting the priority passes for as many rides as you can in advance….the people are amazing, the food everywhere is top notch, the rides are sooooo fun- truly magical!
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clare_H
March 20, 2024 · via Viator
Great day out
Very easy to use viator ticket . I had a great day at DisneySea .Great food selections at a reasonable price
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Maria_V
March 19, 2024 · via Viator
Not happy!
When I spoke to representative about fast pass, he assured me that fast pass was included. When I got to the park, I was told fast pass was not included! I was not able to fully enjoy park because I was limited to only go to three attractions because wait times. The company needs to fully disclose their ticket sales as they are not accurate! Will not go through third party sale in the future
事業者からの返答
Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration you encountered regarding the Fast Pass during your recent visit to the park. We understand the importance of accurate information and transparency, especially when it comes to planning an enjoyable experience for our guests. It is truly disheartening to hear that you were misled regarding the inclusion of the Fast Pass with your ticket purchase.
Rest assured, we are taking your feedback seriously and will be addressing this issue to ensure that such misinformation does not occur in the future. We strive to provide accurate and reliable information to all our customers, and your experience highlights an area where we need to improve.
We hope for the opportunity to regain your trust and welcome you back for a truly enjoyable experience.
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396anitah
March 7, 2024 · via Tripadvisor
Sailing on the Sea of Dreams
Disneysea caters to an experience that will take you ‘out of this world’. From the rides, to the souvenirs, the dining and her shows, the entertainment for all ages is a dream come true. This Disney park will dazzle you with delight & I would recommend 2 days to explore everything on offer. There are currently 7 themed ports to dive into offering rides, gifts and experiences galore. The Disneysea website provides a wealth of information to help you plan your holiday. Everything you experience in this park is heightened to an exceptional level from the quality and design of products and merchandise to the service you will receive. It surpasses a reputation of world class cultural and entertainment wonder.