We had a great experience with a knowledgable and friendly tour guide (Martin).
The pick up, drive and experience of Mount Batur and black lava was seamless.
Martin was a great guide - spoke great English, took the best photos (nothing beats photos from a Bali tour guide) and helped us every step of the way.
N
natashai731
September 5, 2026
Wonderful Jeep experience
Great experience, friendly staff, recommended. Kedek take a beautiful pictures of us. 🧡🧡
M
muhammedzaydl
September 2, 2026
Marten amazing guide
Amazing experience and great tour guide marten took some amazing photos and gave us some good facts along the way
7
717adityah
September 1, 2026
Fantastic!
Our journey to Mt. Batur and the black lava was fantastic. Mr. Marten was a wonderful guide and he was very patient in taking all the wonderful photos. He made
Us feel very comfortable with the breakfast and the ride back.
W
Wander26401774577
September 1, 2026
Best experience
Martin was such a wonderful person he patiently explained the whole thing. Got us food and clicked amazing pictures of us. Got to watch a very beautiful sunrise with Martin. Highly recommend
M
Matthew_J
September 1, 2026
Amazing tour but Beware of the scam
Our driver picked us up nice and early as expected and took us to our Jeep to meet our guide. Our guide Marten was absolutely amazing. Made us feel so welcome, took some amazing photos of us and just gave us the best experience. He took us up the mountain for sunrise, to the black lava and then dropped us off at the hot springs where we had a soak. He told us so much about the history of the volcano and the black lava it was very enjoyable.
After the hot springs we were picked up and taken to a ‘Coffee Plantation’ on the way home. Beware that these are a total scam. The stuff you sample is not the same stuff that you buy and the guide that showed us around was just on repeat of a few key phrases to get us to buy stuff. We found out the hard way that this is a tourist scam. The stuff you buy is just tea or coffee mixed with sugar and fillers and charged at 3 or 4 times the price for what you should pay. We ended up binning the stuff that we bought and buying genuine Luwak Coffee from a supermarket across from our hotel for less than half of the price that we originally paid!
Overall a great tour but just don’t buy anything at the coffee plantation m
事業者からの返答
Thank you for taking the time to share your detailed feedback.
We are delighted to hear that you had such a great experience with our Mount Batur Jeep tour and that Marten made you feel so welcome. We will certainly share your kind words with him. We are especially happy to know that you enjoyed the sunrise, Black Lava, hot springs, photography, and learning about the history of Mount Batur.
We are sorry to hear that the optional coffee plantation stop did not meet your expectations. This stop is an optional visit along the way, and we appreciate you sharing your experience with us. We take our guests' feedback seriously and will continue to review the recommendations we provide to ensure our guests have a positive experience throughout their journey.
We are grateful that, despite this experience, you still described the Mount Batur tour overall as a great experience. Thank you again for choosing us and for your honest feedback.
We hope to have the pleasure of welcoming you back to Bali in the future.
Warm regards,
Call Bali Drivers Team
1
101matt
August 24, 2026
Mt Batur sunrise
We had a really good experience. We did the Batur sunrise, black lava and hot springs and was all really good. Marten was our guide and was very good and knowledgable
G
Global41362472715
August 20, 2026
Amazone experience with Martin
Amazing experience! Everything was really well organized and Martin was absolutely amazing. He was incredibly kind and attentive throughout the whole tour and made sure we were comfortable, he even gave us a blanket because it was cold in the morning! He took so many great photos of us, showed us the best spots and even helped us with poses, which we really appreciated. We never felt rushed and he made sure we enjoyed every part of the experience. The sunrise was beautiful, the Jeep tour was so much fun and seeing the black lava was amazing. Martin really made the experience even better. Definitely one of the highlights of our stay in Ubud. Highly recommend!
D
denisepE9191DH
August 20, 2026
Mount Batur by jeep
Great experience of Mount Batur by jeep, which included the sunrise view, breakfast, and a visit to the black lava of Mount Batur. We were able to enjoy this superb experience with the guide Marten, who was very adorable and friendly; we recommend him to you ☺️
K
K5969ZOjoshl
August 2, 2026
Mount Batur Jeep Tour
Excellent experience, our guide Wayan was so great and took awesome photos!