サンピエトロ寺院＆オプション：バチカン美術館または朝食

Well organized! Check in was easy. Easy meet up point. Good communication.

A little hard to find the ticketing redemption point. However, buying this is well worth it. You save yourself hours of waiting in line to get into St Peter’s and the Sistine Chapel.

A booking discrepancy between systems is bad enough. But here's where it got worse: instead of honoring the date we had booked and updated through Viator, they refused to take us on the tour. They offered a cancellation and full refund to resolve the issue—which seemed reasonable. We accepted, trusting them to follow through. They never processed the refund. When we followed up, they simply denied our refund request. We paid good money and lost an irreplaceable experience with our family. The operator blamed the platform, the platform likely blamed the operator, and we were caught in the middle with empty pockets and a ruined day. This is inexcusable customer service. If this review saves even one family from this experience, it's worth posting. Book elsewhere.

There was a huge mix up. They blamed everything on Viator that we should’ve booked thru them and this wouldn’t happen. Not only did we miss out but I don’t get my points I was banking on.

The Basilica is amazing. The audio guide is sufficient, and you do beat those without prepurchased tickets. However, if u have the additional funds I would recommend taking a guided tour. The lines here we're still long and standing in the sun was. O fun. Also, avoid Wednesdays as there is some type of Papal activity that day that adds to the crowds.

Valeria Laura & martina were fantastic, very welcoming and explained everything to us clearly. Great service

The staff were very accommodating with the times as we arrived early but beyond that we were really on our own. I think it was overpriced and the audio guides were far from ideal. Also we were practically told what to write in our review by a very pushy staff member. I didn’t send it at the time and am writing this review instead. It was inappropriate and coercive. Not ok.

Francesca and Valeria were very helpful on our trip and made sure we had a great experience!

Perfect. No strict timeline to follow. A lot of people had told us not to go to the Vatican museum. That it was very long. So I canceled that tour and booked this one instead. We had found other excursions too much so this was great to go at our own pace a just do St Peter’s

Absolute joke. I bought an entry ticket and I been told I can not enter because it was purchased not through official website.