Super
Thanks to the Touristation staff I visited the Basilica of San Clemente they helped me with the booking and explained everything that was included in my activity. They were kind and super helpful. To recommend to everyone
事業者からの返答
Gentile Cliente,
Grazie per aver dedicato del tempo a condividere con noi la tua esperienza. Apprezziamo davvero il tuo contributo, ogni recensione è un'opportunità per noi di imparare e migliorarci. Il tuo feedback ci ispira a continuare a migliorare i nostri servizi e garantire la migliore esperienza possibile per i nostri clienti.
Grazie ancora per la tua recensione. Non vediamo l'ora di servirti in futuro.
Cordialmente,
Touristation Customer Service
Very bad experience and treatment.
Total incompetence. We bought the tickets and went to the meeting place on the next day. Surprise surprise we were not on the list! As wel as numner of other people. It was a fight to get our money back. Do not pay cash.
事業者からの返答
Dear Customer ,
Thank you for sharing your opinion with us. We are truly sorry to learn that your experience did not meet your expectations. At Touristation, customer satisfaction is our top priority, and we deeply value all feedback, as every review is considered an opportunity to improve our services.
We would just like to clarify one point: the experience you mentioned booking with us does not involve being “put on a list,” but rather the direct delivery of the entry tickets at our offices.
It would be of great help for us to better understand what happened in your case, and for this reason we kindly invite you to send us the details of your booking by email at info@touristation.it. Our team is always available and ready to assist you.
We sincerely hope to have the chance to provide you with a better experience in the future.
Best regards,
Touristation Customer Service
