Andy was in contact with us from the time of booking, and we were able to customize the tour with him exactly to our interests. He was very accommodating and made sure everything was arranged just the way we wanted. Andy proved to be extremely knowledgeable and readily answered all of our questions. He was attentive throughout the day and happy to adjust our mode of transport when needed to make the experience smoother. We had a thoroughly enjoyable tour with him
事業者からの返答
Thank you for your kind review. We are delighted to hear that Andy was able to support you from the time of booking and help customize the tour to match your interests perfectly.
We are especially pleased that his knowledge, attentiveness, and flexibility throughout the day helped ensure a smooth and enjoyable experience, including adjusting transportation when needed.
Thank you for choosing Japan Experiences and Tours Company. If your family or friends are planning a trip to Japan, we would greatly appreciate your recommendation.
S
saleh o
January 12, 2026
Enjoyed Kyoto a lot
Matsumoto gave us a brilliant experience of Kyoto in just one day. He was very knowledgeable without being overwhelming and tailored the day to our interests. We explored iconic sites like golden temple Fushimi inari shrine, Nashik market, and the historic streets of Gion. Note that transportation was not included, we paid the driver in cash — but it was worth it for the convenience and comfort. Some temples also accept cash only so make sure you have enough cash.
事業者からの返答
Thank you for your kind review. We are delighted to hear that Matsumoto provided a brilliant and well-balanced introduction to Kyoto and tailored the day to your interests.
We are pleased that you were able to visit iconic sites such as Kinkaku-ji (Golden Pavilion), Fushimi Inari Shrine, Nishiki Market, and the historic streets of Gion, and that the experience was both comfortable and convenient.
We also appreciate your helpful notes regarding transportation and cash payments, which can be useful for future guests when planning their visit.
Thank you for choosing Japan Experiences and Tours Company. If your family or friends are planning a trip to Japan, we would greatly appreciate your recommendation.
A
ahnadn2026
January 10, 2026
EXCELLENT GUIDE
We had a wonderful day touring with Yasu, who was incredibly kind, knowledgeable, and easy to spend time with. He personalized the itinerary to our pace and interests, and his deep understanding of Japanese history, culture, and local life made the golden temple, garden, and walk more meaningful. The tour was smooth, well planned, and engaging from start to finish, and we would highly recommend Yasu to anyone visiting Nara or Kyoto.
事業者からの返答
Thank you for your kind review. We are delighted to hear that you had a wonderful day touring with Yasu and that his kindness, knowledge, and thoughtful approach helped create a meaningful experience for you.
We are especially pleased that he was able to tailor the itinerary to your pace and interests, and that his insights into Japanese history, culture, and local life enhanced your visits to the Golden Temple, the gardens, and your walking experience.
Thank you for choosing Japan Experiences and Tours Company. If your family or friends are planning a trip to Japan, we would greatly appreciate your recommendation.
J
J2399OOsahara
January 5, 2026
Private Kyoto Tour
This Kyoto tour was an efficient and enjoyable way to experience the city in a single day. The schedule was flexible and tailored to our interests, which made the experience feel personal. Everything flowed smoothly, allowing us to focus on sightseeing and enjoying the day.
事業者からの返答
Thank you for your feedback. We are glad your Kyoto tour was both efficient and enjoyable. It’s wonderful to hear the flexible schedule made the day personal and stress-free.
4
461tareqh
January 1, 2026
KYOTO
First, please be aware that the transportation cost is not included. Our guide Kazz met us along with the driver. Though we paid him JPY 100,000, it was worth every penny of it. Our guide was very friendly, knowledgeable and expert in the history of Kyoto. Make sure that temples also require cash payment which seemed strange to us. The tour was great and our family enjoyed it a lot.
事業者からの返答
Thank you for your valuable feedback. We are delighted to hear your family enjoyed the tour with Kazz. Looking forward to service you again in Japan
K
Kimberly_C
December 29, 2025
NOT WORTH IT. Find a cheaper driving tour.
This is a walking tour. What appears to offer pickup at the hotel for an extra transportation cost is actually the additional $200 per person of you want a car at all. it’s very deceiving in my opinion, tried to reach Viator to get it fixed and they didn’t care or follow up with me when it still could have been rectified. The tour is supposed to customized based on what you want to do but our tour guide didn’t quite listen to most of what we wanted. Our tour guide was nice but either ran through everything so fast it was hard to keep up or he fell asleep on most travel
parts especially on the trains. We had to walk, take trains and buses to get everywhere. remember I thought we were on walking especially since I have a hard time walking long distances. Instead we had to walk 8 hours, the guide led the way but it was all over the place. One of our stops was even closed. Isay, it is not worth the money. Save it and get a tour with another company, we saw a ton with other tour companies while we we were out.
事業者からの返答
We would like to clarify that this tour is NOT a walking tour, and that is clearly mentioned in the tour description. We also stated that it needs moderate efforts, so we are surprised that you thought it is a walking tour. Moreover, as stated in the tour description, private transportation cost is not included, so public transportation such as trains and buses is used, and transportation costs are not included in the base tour price. Private car transportation is available only as an optional upgrade at an additional cost, which is clearly listed during booking.
Regarding customization, our guides do their best to adapt the itinerary based on guest interests while also considering timing, availability, and local conditions. Unfortunately, occasional site closures are beyond our control. We regret that the pace of the tour and the amount of walking were challenging for you. Guests with mobility concerns are encouraged to contact us prior to booking so we can recommend the most suitable tour or arrange appropriate transportation in advance.
8
899loa
December 28, 2025
Highly Recommended Guide for Kyoto
Our visit to Kyoto was greatly enhanced by Ahmed. He was professional, knowledgeable, and well organized, helping us save time while guiding us to the best places at affordable prices. I highly recommend him for any trip.
1人が参考になったと回答
事業者からの返答
Thank you for your kind recommendation. We are delighted that Ahmed enhanced your visit to Kyoto with his professional guidance. We hope to welcome you back soon.
G
Global23769
December 4, 2025
Fun day in Kyoto
Our guide, Jaime, was really friendly and knowledgeable. We visited some of the main sights in Kyoto and had lunch in a fun kaiten place. A very pleasant, informative, fun experience.
事業者からの返答
Thank you for your kind feedback. We are delighted to hear you had a pleasant, fun, and informative day in Kyoto with Jaime. We hope to welcome you back again.
M
Michael_G
October 12, 2025
Excellent private tour to the key Kyoto spots
Kyoto is a gem. Ahmed was well informed and we got to see all the key sights on this private tour. He also found some great spots to take photos for us, which we otherwise would not have found easy. We learnt a lot. Thanks and good luck Ahmed.
事業者からの返答
Thank you so much for your kind words! We're delighted you enjoyed your time in Kyoto and truly appreciate you joining our tour.
A
alan_m
September 29, 2025
We were able to see all...
We were able to see all the main attractions in Kyoto. Tour guide was very knowledgeable. She was able tailor our tour for our family needs. Highly recommend.
事業者からの返答
Thank you so much and are looking forward to serving you again