The reefs around Cozumel were incredible! We visited Palancar, Columbia, and El Cielo, and each spot had something different to offer. The water was so clear, and seeing the marine life up close made the experience unforgettable. Everything was handled smoothly, and the crew made us feel comfortable the entire time. Such a fun day out on the water!
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joedV5497TV
August 11, 2026 · via Tripadvisor
Amazing snorkeling experience
We had a fantastic time in this tour. The water was crystal clear, we saw plenty of colorful markne life, and the starfish at El Cielo were beautiful. The crew was friendly, attentive, and made us feel safe throughout the tour.
9
902daneb
June 11, 2026 · via Tripadvisor
Amazing
Had an amazing experience and it was so beautiful! They provided snacks and drinks and took photos of you that were available for purchase. Only down side was we did not stay at the second spot for 30 min but it was all still worth it
M
magalipF5065GN
January 8, 2025 · via Tripadvisor
Cozumel “El Cielo”
Fantastic tour with amazing snorkeling and beautiful island “Cozumel”, The crew was friendly . Book this tour , you won’t regret it!
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Fernanda G
November 28, 2024 · via Tripadvisor
I do not recommend this company
The day my tour was scheduled I left Playa del Carmen on the 8am ferry, as it would be the only one that would allow me to be at the meeting point at the scheduled time. However, already on the ferry, I received a message from the company saying that the departure had to be changed at noon, because, according to them, the navy did not allow the ships to leave due to the strong waves. However, when I arrived in Cozumel I saw normal movement in the companies that are located outside the port and decided to ask one of them, who sold exactly the same itinerary, if there was authorization to leave, as the company stated that there would be no authorization until noon.To my astonishment I was informed that at no time that day was there such a prohibition, that everyone normally left heading west, for palacar, columbia, the sky and the sky. I contacted the company, which then refused to allow the cancellation and refund the money. He continued to insist that the change was made thanks to the navy. I had to get viator brokering to get my money back. I even managed to find a website that said that despite the forecast of heavy rain and large waves for the region, ALL boats could sail freely. So very careful with this company. I do not recommend it in any way. Also, this company is not based there and if you Google it you will not find a physical location.
Z
Zhenzhen_G
April 30, 2024 · via Viator
Good tour but not for non-swimmers
First of all, the price shown is not full, you need to pay an extra of 700 MXN per person before boarding.
We disembarked the cruise ship, took a taxi to the meeting point, $10, easy trip, no hassle. It took quite some time to locate the counter, although the lady was responsive texting and calling me. Then the lady paid a taxi to take us to another port, which was heading back to the cruise and a little bit farther in the opposite direction. Meeting at the port maybe more convenient, as the office is super easy to spot here.
We paid extra charge and got onboard the small ship. The ship went to another location to pick up other guests, and seems they were charged differently, two of them paid 500 MXN at the end of the tour.
The ocean was absolutely stunning, but it was very windy. We stopped three spots to see fish, turtles and sea stars. Pretty deep water and strong waves, you need to be a good swimmer to snorkeling. My 6-year old daughter was totally scared in the water. There was only one float available for more than 10 people. 10-15 minutes stay per spot. Only my husband can enjoy the snorkeling, it's not family friendly, especially for family with little kids.
The final stop was shallow water, my girls could stand in and enjoy some chips, that was the highlight of the day, but it took too long, I thought the snorkeling part should be longer. Our guide was nice, but he spoke Spanish most of the time.
When we were back to the office, they gave us 150 MXN to take a taxi back to the cruise. No problem overall, but all felt fishy in some ways.