サウサンプトン港からヒースローとロンドン-乗り合いシャトル送迎
説明
サウサンプトン・クルーズ・ポートからセントラル・ロンドンまでのドア・ツー・ドアのシェアード・トランスファー・サービスです。手頃な価格と快適さを兼ね備えています。 標準的なコーチやバスサービスとは異なり、サウサンプトンの指定されたクルーズターミナルやホテルから直接お客様をお迎えし、セントラルロンドンのホテルや住所までお送りします。 定位置の停留所や公共ターミナルなどはなく、移動も自由。 同一路線の予約人数に応じて、車両をお客様のグループ専用に使用することも、追加で1〜2グループと共用することもできます。車両1台につき、常に最大7名までご利用いただけます。 より静かな日には、他の乗客が同じルートを移動していない場合、送迎は追加費用なしでプライベートサービスとして運行され、事前にその旨が通知されます。 車両の独占的な使用を保証する場合は、お問い合わせください。
ツアーオプション
ハイライト
含まれるもの
集合場所と時間
ドライバの詳細&通信 ドライバーの名前、電話番号、車両の詳細は、受け取り予定日から12時間以内にメール、テキストメッセージ、WhatsAppで送信されます。 これらの詳細が届いていない場合はお問い合わせください。 WhatsAppやiMessageで利用可能な携帯電話番号を提供することを強くお勧めします。当社のクライアントの多くは、これらのチャネルが最新情報を維持する最も信頼できる方法であると認識しています。 どちらのプラットフォームでも、ドライバーが正確な到着時間を確認し、ライブアップデートを提供します。 スムーズに調整できるよう、電話の電源が入っていることを確認してください。 問題が発生した場合は、提供された連絡先を使用して、いつでもオフィスまたはドライバーに連絡することができます。 集合場所-サウサンプトンクルーズポート サウサンプトンクルーズポートでの受け取り場所は、クルーズ船が下船するターミナルによって異なります。 到着後、港湾スタッフがすべての乗客を指定された集荷場所へ誘導します。 この時点でドライバーがお待ちしており、到着後は直接お伺いします。 ドライバーが見つからない場合は、集合場所に残り、案内された番号にお電話ください。 ピックアップ時間の調整 乗り継ぎサービスのため、複数のコレクションを調整し、すべての乗客に効率的なルートを確保するために、当初選択されたピックアップ時間に小さな調整を加えることがあります。 調整が必要な場合は、24時間前までに更新されたスケジュールをお知らせします。 待ち時間ポリシー-サウサンプトンクルーズポート 下船手続きに時間がかかる場合があることを理解しておりますので、当社のポリシーでは寛大な待機を許可しています： 無料待機時間：受け取り予定時間から20分後 待機時間の延長：20分以内に乗客が現れない場合、それ以降は待機時間の延長料金が適用されます。 料金は15 - 分スロットごとに適用され、£12.50から。 これらの料金は、駐車場とドライバーの時間をカバーします。 支払いは、安全な支払いリンクを介してドライバーに現金またはカードで支払うことができます。 遅延時の連絡 : 降車や荷物の受取りに大きな遅延が生じた場合は、混乱を避けるため、直ちにドライバーにお知らせください。 ノーショー : 着陸から45分経過しても連絡がつかない場合、または集合場所に現れない場合は、ノーショーとみなされ、返金はできません。 荷物のアシスタンス ドライバーが指定地点で出迎え、荷物のアシスト、車両へのエスコートを行います。 荷積み、荷降ろしともに補助を行います。
旅行者の評価
重要情報
- 幼児は大人の膝の上に座る必要があります
- 介助動物の同伴可
- 近くに公共交通機関があります
- あらゆる体力レベルの方に適しています
- ドライバーの詳細をご確認ください。メール、テキストメッセージ、Whatsappのいずれかで確認できます。
- 郵便番号を含め、完全な送迎先住所をお知らせください。
レビュー(25)
Carmen and Viator did a fabulous job. I was arriving into a country for the first time with little knowledge and Carmen picked me up at the agreed upon time and place. She was helpful and knowledgeable. She would not leave me at my VRBO until she was sure that I was inside and cared for. She was excellent and it enhanced my travel experience.
Thank you so much for your wonderful review. We’re delighted to hear that Carmen made your first arrival in London feel comfortable and well looked after. We’ll be sure to share your kind words with her. It was a pleasure having you travel with us, and we hope to welcome you again on a future visit!
Our driver was on time and got us to our hotel quickly, despite a lot of London traffic. He even provided us with a little London history along the way.
Thank you for your wonderful review. We are delighted to hear that your driver arrived on time and ensured you reached your hotel promptly, even with London's busy traffic. It's also great to know that the local history shared along the way added something extra to your journey. Thank you for choosing Trust Transfers. We truly appreciate your kind words and hope to have the pleasure of welcoming you again in the future.
Always On time, even a few minutes ahead of appointment time Excellent driver! Nice and cleaner cars
Thank you so much for your kind review! We're delighted to hear you had a great experience. We truly appreciate your recommendation and hope to welcome you again soon!
I highly recommend this company, They had excellent communication for pick up time, were on time, and had a very nice , clean vehicle. Instructions were very clear on times and where to meet.
Thank you so much for your kind review! We're delighted to hear that you enjoyed our service. We truly appreciate your recommendation and hope to welcome you again on your next visit.
Our pickup at the ship in Southampton went smoothly. He was on time and got us to London in plenty of time to enjoy our day. Only glitch was our hotel was on a street that couldn’t be accessed directly. He drove around for a while until he realized that. Once he did he got us as close as he could and helped carry our bags the rest of the way. We really appreciated that since my wife and are older and it would have been hard for us to carry them. He’s a good guy!
Thank you for your kind review! We're delighted to hear everything went smoothly and that your driver was able to help with your luggage when access to the hotel was restricted. We truly appreciate your feedback and hope to welcome you again in the future!
Our original driver had to be replaced last minute, but that was handled very efficiently. The new driver wasnt someone I would want to ride with again...he drove too fast in crowded areas, then he was going to make us get out and walk to find our hotel with all of our luggage because he couldnt figure out where the hotel was. I had to look it up on google maps and direct him.
I had arranged a personal car and driver to pick us (2 people) from South Hampton cruise terminal and take us directly to our hotel in London. Our driver, Natalia Cristina was great but she was also driving someone to Heathrow first, which delayed us but more than 1 hour. That was not the private ride we requested and it caused us some inconvenience for our plans of the afternoon.
Thank you for your review and for travelling with us. We are pleased to hear that Natalia provided a great service during your journey. We would like to clarify that the service you booked is our Southampton Port to Heathrow and London Shuttle Transfer, which is a shared transfer service, not a private transfer. This is clearly stated in the product description and itinerary before booking. As outlined in the service details, passengers travelling to Heathrow Airport and Central London may share the vehicle, and additional pick-ups or drop-offs can take place along the route. In your case, the Heathrow Airport drop-off was completed first. Heathrow is located directly on the route between Southampton and London and typically requires only a very small diversion. According to our records, there was no delay of over one hour caused by this stop, and the journey operated in line with the published itinerary. We understand that shared transfers may not be suitable for every traveller, particularly if a direct vehicle is preferred. For customers seeking a dedicated vehicle with no additional stops, we also offer private transfer options. Thank you again for your feedback, and we hope to have the opportunity to welcome you again in the future.
The amount of money my husband and I spent on this transfer we should not jave had to share it with other people. Because the vehicle had seats facing each other and the other passengers got all the seats facing forward, I had to sit backwards facing. This causes me to get carsick. I had to sit sideways all the way to London from Sputhampton. Plus no AC was on in the car. Driver was nice but didn't communicate with us to tell us if we were close or who would be dropped off first. That would help us to be prepared. Just so costly to have had to share the ride.
Thank you for taking the time to share your feedback. We are pleased to hear that you found the driver friendly and appreciate your comments regarding the journey experience. We would like to clarify that this service is advertised and sold as a shared shuttle transfer rather than a private transfer. The shared format allows us to offer a more affordable rate compared with a private vehicle, while still providing a door-to-door service between Southampton and London. We are sorry to hear that sitting in a rear-facing seat made you feel uncomfortable. For future journeys, passengers are always welcome to let the driver know if they require a forward-facing seat. The vehicle used for this service typically has additional forward-facing seats available, and we will always do our best to accommodate such requests whenever possible. Regarding the air conditioning, our records do not show that any concern was raised during the journey. Had we been made aware that the temperature was uncomfortable, the driver would have been happy to adjust the climate settings. We also appreciate your feedback regarding communication during the trip. Keeping passengers informed about the order of drop-offs and expected arrival times is a valuable suggestion, and we will share this feedback with our drivers to help improve the experience for future travellers. Thank you again for travelling with us and for sharing your thoughts. We are grateful for your feedback and hope to have the opportunity to welcome you again in the future.
She was early, friendly, exceptional communication throughout. Shopped off for a restroom break along the way, relieving any fear we might have had about the long trip. Amazing.
Thank you for your wonderful review. We are delighted to hear that you had such a positive experience with your driver. Providing excellent communication, a friendly service, and ensuring our passengers are comfortable throughout the journey are all very important to us. We are especially pleased that the comfort stop helped make the longer journey more enjoyable and stress-free. Thank you for choosing Trust Transfers. We truly appreciate your kind words and hope to welcome you again on a future journey.
Delightful ride from Southampton to London. On-time, clean car and great conversation made the trip enjoyable. Thank you George!
Thank you for sharing your experience with us. We are pleased to hear that your transfer from Southampton to London was comfortable and enjoyable. Providing punctual service, clean vehicles, and professional drivers is at the heart of what we do, and it is wonderful to know that George helped make your journey even more pleasant with his friendly conversation. We will be sure to pass your kind comments on to George. He will be delighted to know that his service was appreciated. Thank you for choosing Trust Transfers. We look forward to welcoming you again on a future journey.
