We had a cancellation and traveled a day late and also had a 4 hour delay and company and driver accommodated. I really appreciate that these airport transfers are watching your arrival and understand that air transportation is unreliable and are so flexible. The car was large and comfortable and the driver very professional.
Even though it costs more than an uber, I find scheduling airport transfers after an international arrival worth it in terms of peace of mind and ease.
事業者からの返答
Thank you for your thoughtful review! We're delighted we could accommodate your changes and provide a comfortable, stress-free transfer. We appreciate your trust and hope to assist you with future trips worldwide.
Laura- Rhomtrip.com
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Maria_L
May 7, 2026 · via Viator
Driver Benny was great...
Driver Benny was great arrived right on time was courteous and professional he met us at baggage claim and assisted with luggage the ride to hotel was informative
事業者からの返答
Thank you for your feedback! We’re happy Benny provided punctual, courteous, and informative service while assisting with your luggage. We appreciate your trust! We hope to assist you with future trips worldwide.
Laura- Rhomtrip.com
J
Jonica_M
May 7, 2026 · via Viator
Great Service!
Great communication (before & during) as well as a very nice van made this an easy experience getting from the airport to our hotel. Our driver, Massimo, was very personable and professional! I highly recommend.
事業者からの返答
Thank you for your kind recommendation! We’re thrilled you enjoyed the communication, vehicle, and Massimo’s professional and friendly service. We hope to assist you with future trips worldwide.
Laura- Rhomtrip.com
J
John_M
April 15, 2026 · via Viator
Driver great, Viator not so.
Driver, Dennis, was great. Due to Lufthansa strike I had to change flights which Viator failed to pass onto the limo driver's company. They didn't show up and when I reached out to the limo company they quickly dispatched a driver. The company had reached out to Viator to see if I changed flights knowing about the strike. The got no response.
事業者からの返答
Thank you for your feedback. We’re glad Dennis assisted promptly. We hope to serve you again in future trips
C
Clay_C
December 24, 2025 · via Viator
Recommend
Very efficient and comfortable. We were contacted along the way that our transfer was planned and that our driver had arrived at the airport. We were met after baggage claim and customs by our driver, who whisked us comfortably to our hotel in the city center.
事業者からの返答
Thank you for your kind review! We’re pleased the communication, pickup, and comfortable transfer made your arrival smooth and enjoyable. We hope to assist you with future trips worldwide.
Laura- Rhomtrip.com
L
LuisEnrique_R
December 18, 2025 · via Viator
Excellent service
Extraordinary service, very professional, serious, attentive and punctual driver, very clean vehicle
事業者からの返答
¡Muchas gracias por su comentario! Nos alegra saber que el conductor y el vehículo cumplieron sus expectativas. Apreciamos mucho su recomendación. Esperamos poder asistirle en futuros viajes alrededor del mundo.
Laura- Rhomtrip.com
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Jennifer_B
August 30, 2025 · via Viator
Excellent Driver & Chatter!
The flight arrived on time but the luggage was delayed arriving on the belt. Thanks to his thoughtful text earlier, pre-pickup, we were able to keep each other updated. Once I exited the baggage area, there he was, my name clearly displayed and he took over from there! He was helpful, patient and great to chat with!
事業者からの返答
Thank you for sharing your experience! We’re delighted our driver’s communication and patience made your arrival smooth. We appreciate your feedback and hope to assist you with future trips worldwide
Laura- Rhomtrip.com
M
Mona_N
August 14, 2025 · via Viator
We reserved a minivan...
We reserved a minivan from the airport to our hotel, and our chauffeur, Rudolf Reeker, was on time, respectful, and easy to communicate with. He was helpful, professional, and made the entire trip smooth and pleasant. The vehicle was clean and comfortable, and his driving was excellent. We truly appreciated the service and would highly recommend it.
事業者からの返答
Thank you for your kind words! We’re delighted our driver Rudolf provided such a smooth, pleasant ride. We appreciate your recommendation and hope to assist you with future trips worldwide.
Laura- Rhomtrip.com
J
Jeanette_O
August 1, 2025 · via Viator
Highly Recommend!
Excellent service! Friendly and super informative. Our driver was so helpful with our luggage and other belongings and we felt very safe.
事業者からの返答
Thanks for your great feedback! We're happy you enjoyed the service and felt safe. We hope to assist you with future trips worldwide.
Laura- Rhomtrip.com
S
Stephanie_B
July 22, 2025 · via Viator
Great experience!
The driver was very good about communicating with me. He was waiting for us when we arrived with a sign with our names. Very friendly and professional, I would highly recommend.
事業者からの返答
Thank you for your great feedback! We're glad you enjoyed the service and appreciate your recommendation. We hope to assist you with future trips worldwide
Laura- Rhomtrip.com