The translation devices on the bus did not work. The people at the bus stops seem to be very unorganized..
事業者からの返答
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the translation devices on the bus. Unfortunately, there was an unexpected technical issue on that day. Please be assured that this was an exceptional situation and not representative of our usual service standards.
We also appreciate your comments regarding the organization at the bus stops and will share them with the relevant team to help improve the guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a much smoother experience in the future.
