Christina is a nice lady, but unfortunately, her difficulty with speaking English made her hard to understand. Meeting point she needs a red flag or sign or something , as we did not easily identify her as our guide . We were disappointed that we were not able to be engaged and learn more about Porto.
事業者からの返答
Dear Elizabeth,
Thank you for sharing your experience with us. We’re sorry that some aspects of the tour did not meet your expectations.
We understand your concern about the difficulty identifying the guide at the meeting point. More visible identification can make the beginning of the experience much easier for our guests, and we will take your suggestion into consideration as we work to improve this process.
We’re also sorry that communication during the tour made it difficult for you to fully engage with and understand the information being shared about Porto. We know that clear communication is an essential part of a guided experience, and we understand your disappointment in not being able to fully enjoy this aspect of the tour.
We also appreciate your kind words about Christina. Your feedback is very important to us and will help us continue improving our tours.
Kind regards,
The Luka Destinations Team
A
Alejandra_A
September 12, 2026 · via Viator
Starting time was changed twice!
I initialy booked for the 6 pm activity but they changed the starting time twice and the activité started at 2 pm, having us to reschedule our day plans twice.
After those changes, i must say that Our guide was very nice and We enjoyed the activity. Thank y you!
事業者からの返答
Dear Alejandra,
Thank you for sharing your experience with us. We sincerely apologize for the changes to the starting time and the impact they had on your plans. We understand how inconvenient it can be to reorganize your schedule, especially while traveling.
At the same time, we’re very happy to hear that, despite this inconvenience, you enjoyed the activity and had a positive experience with our guide.
Thank you for your understanding and your feedback. We hope to have the opportunity to welcome you back to Porto and provide an even better experience.
Kind regards,
The Luka Destinations Team
S
SylviaM_S
July 28, 2026 · via Viator
I loved Livraria Lello
Excellent experience. Well organized and amazing tour guide. The library is spectacular. Outstanding book selection
事業者からの返答
Dear Sylvia,
Thank you so much for your wonderful review!
We’re delighted to hear that you had an excellent experience and found the tour well organized. It’s especially wonderful to know that you enjoyed the guided visit and were impressed by the spectacular beauty of Livraria Lello and its book selection.
We truly appreciate your kind words about our guide and are happy that they helped make your visit memorable.
Thank you again for sharing your experience and recommendation. We hope to welcome you back to Porto in the future!
Warm regards,
Luka Destinations
D
D754UPjuliana
September 28, 2025 · via Tripadvisor
Beautiful
Wonderful experience with amazing views and wines. Highly recommend for a relaxing tour and get some knowledge of the valley. Started early, but they stopped about an hour into the drive for 15mins for us to grab a coffee and a pastry, had an amazing chocolate croissant.
事業者からの返答
Dear Juliana,
Thank you very much for your lovely review!
We’re delighted to hear that you enjoyed the experience, the beautiful views, and the wines. It’s great to know that the stop during the drive gave you a pleasant moment to relax and enjoy a coffee and pastry—especially that chocolate croissant!
We’re also happy that you found the tour both relaxing and informative about the Douro Valley.
Thank you for your recommendation, and we hope to welcome you again with Luka Destinations!
Warm regards,
Luka Destinations
K
K8899DXmichaelb
September 23, 2025 · via Tripadvisor
Great tour!
Great tour. It was a very nice way to explore the Duoro Valley through drinks, food, and scenery. Would definitely recommend
事業者からの返答
Dear Michael,
Thank you very much for your kind review!
We’re delighted to hear that you enjoyed the tour and that it was a great way for you to explore the Douro Valley through its wines, food, and beautiful scenery. It’s wonderful to know you would recommend the experience.
We truly appreciate your feedback and hope to welcome you again with Luka Destinations in the future!
Warm regards,
Luka Destinations
C
Cruiser45923640851
September 23, 2025 · via Tripadvisor
Fantastic tour!
Louis was super nice and a great tour guide. Lunch was lovely and the port wine was delicious! Yolanda at the winery was a highlight of the tour as well. She taught us so much!
事業者からの返答
Dear Guest,
Thank you very much for your wonderful review!
We’re delighted to hear that you had such a fantastic experience exploring the Douro Valley. It’s great to know that Luís made the tour enjoyable for you and that you appreciated the lovely lunch and delicious Port wine. We’re also very happy to hear your kind words about Yolanda at the winery—she will be thrilled to know she was a highlight of your visit and that her knowledge made a difference.
We truly appreciate your feedback and hope to welcome you again with Luka Destinations for another memorable experience!
Warm regards,
Luka Destinations
R
Roam28383857600
September 23, 2025 · via Tripadvisor
Excellent Douro River Valley Tour.
Excellent attention to detail, great explanation of the Douro valley. Luiz and Shaella were excellent guides/drivers. Highly recommend as a day trip out of Porto if you have a day to spare.
事業者からの返答
Dear Guest,
Thank you very much for your kind review!
We’re delighted to hear that you enjoyed your Douro Valley tour and appreciated the attention to detail and explanations throughout the experience. It’s wonderful to know that Luís and Shaella made such a positive impression with their guidance and professionalism.
We truly appreciate your recommendation and are very happy that you would suggest this experience as a day trip from Porto.
We hope to welcome you again with Luka Destinations in the future!
Warm regards,
Luka Destinations
E
Erin_Booth
September 23, 2025 · via Tripadvisor
Beautiful day Duoro Valley
We had a lovely day with Luis. Loved the wine tasting and locations. Sour Valley is worth the visit and EFun was a great company to take you there!
事業者からの返答
Dear Erin,
Thank you very much for your lovely review!
We’re delighted to hear that you had such a beautiful day exploring the Douro Valley with Luís. It’s wonderful to know that you enjoyed the wine tastings and the locations visited throughout the tour.
We truly appreciate your kind words and are very happy that you had a great experience with us.
We hope to welcome you again with Luka Destinations in the future!
Warm regards,
Luka Destinations
6
641nicb
September 21, 2025 · via Tripadvisor
Some good, some ok
Tour guide and driver were great. The tour itself was not as advertised - essentially running in reverse with our first stop being port and lunch before 11am. The “local” lunch spot was very touristy with a lot of tables set up ready for tour buses, and you are rushed in and out within 50 minutes. We were told we could buy drinks and snacks on the Douro boat tour but that wasn’t the case. The boat was a bit crowded - with a bunch of other tours piled onto the same boat. The two tasting experiences were generally good.
事業者からの返答
Thank you for sharing your detailed feedback with us. We’re glad to hear that you enjoyed the guide, driver, and the tasting experiences. At the same time, we’re truly sorry that some aspects of the tour did not meet your expectations. We take your comments about the schedule, lunch experience, and boat tour very seriously, as they help us improve the experience for future guests. Your observations will be passed on to our team and partners so that we can ensure better consistency and comfort moving forward. We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you again for a smoother experience.
B
B1550TNkelseyg
September 21, 2025 · via Tripadvisor
Wonderful tour!
Visited small local wineries that offered delicious wine and lunch. Learned a lot about the Douro Valley and enjoyed chatting with all the folks involved. The views were incredible as well and worth the ride!
事業者からの返答
Dear Guest,
Thank you very much for your wonderful review!
We’re delighted to hear that you enjoyed visiting the small local wineries and that you appreciated the delicious wines, lunch, and the opportunity to learn more about the Douro Valley. It’s also great to know that you had a chance to connect with the people involved and that the scenery made the experience even more special.
We truly appreciate your feedback and are very happy that you had such a memorable day with us.
We hope to welcome you again with Luka Destinations in the future!
Warm regards,
Luka Destinations
Portoの類似ツアーを比較
最安値: 3 Hour Porto Highlights on a Electric Bike Guided Tour — $33
最高評価: Douro Valley Small Group Tour: 2 Wineries, Lunch & River Cruise — 4.9 (5,765 件のレビュー)