Excellent experience with Rafael. He took us to the city and seen how the cigars were made , umbrella street and many more! Would definitely recommend. Very professional 10/10
事業者からの返答
We sincerely appreciate your wonderful review!
Knowing that you had a great experience with our service means everything to us. Thank
you for your trust, and we hope to see you again very soon!
Z
Z1143IJmichelles
April 14, 2026 · via Tripadvisor
A great day out with my bestie and now new friend
Had a great experience
Very friendly and knowledgeable tour provider
Would one million percent recommend
事業者からの返答
We sincerely appreciate your wonderful review!
Knowing that you had a great experience with our service means everything to us. Thank you for your trust, and we hope to see you again very soon!
A
alan217
March 2, 2026 · via Tripadvisor
Getting to know Puerta Plata from someone who knows his city like his back hand.
Cayetano was very knowledgeable and was so much fun. He seemed to know everybody which made it really fun as well. Our driver was absolutely amazing navigating through the streets.
事業者からの返答
We sincerely appreciate your wonderful review!
Knowing that you had a great experience with our service means everything to us. Thank you for your trust, and we hope to see you again very soon!
E
ErinChanel_L
February 8, 2026 · via Viator
Great private tour — easily could have been 5 stars with a few tweaks
We had a really enjoyable private tour in the Dominican Republic and learned a lot about the country’s history, including pirate history and the influence of Spanish and English settlers. We visited a historic area with artifacts and a beautiful pink-colored street/alley that was perfect for photos.
Our host was very nice, knowledgeable, and incredibly accommodating. We ended up being the only two people on the tour, which made it feel very personalized. He and his wife were extremely helpful, especially after a scheduling mix-up and some initial confusion meeting as cruise passengers. Communication via WhatsApp was great, and once we exited the port gate, the air-conditioned van was right outside.
This is a mom-and-pop style operation, not a large tour company. Transportation was comfortable but unbranded, just a heads-up for expectations.
This tour easily could have been 5 stars with more sampling, especially for the drinks (like the hot cocoa). Being able to try more flavors would have made purchasing easier. We also didn’t really care for the cigar portion and would have preferred spending more time with the hot chocolate instead — something future guests may want to mention upfront.
Lunch was on our own. Overall, a great experience with a genuinely kind host and a very personal feel.
事業者からの返答
We sincerely appreciate your wonderful review!
Knowing that you had a great experience with our service means everything to us. Thank you for your trust, and we hope to see you again very soon!
E
Everette_M
December 16, 2025 · via Viator
We were there where we...
We were there where we were told to be but the guide was not had to hire a taxi driver who spoke very limited English to drive us.
事業者からの返答
Dear Everett,
Thank you for your feedback.
We would like to clarify that this tour had a confirmed meeting point. Our guide and driver arrived at the designated meeting location at the scheduled time and remained on site for over three hours attempting to locate you.
The guide was clearly identifiable and holding an Odille Services Tours sign at the meeting point. During this time, multiple phone calls were made to the contact number provided in the reservation; however, none of the calls were answered. Additionally, no messages or contact attempts were received from your side via Viator messaging or through any other available communication channel.
As there was no appearance at the meeting point and no response to any contact attempts, this reservation was recorded as a no-show.
Our team followed all operational procedures and remained available throughout the scheduled service time.
Kind regards,
Odille Services Tours
B
BernadetteH
November 7, 2025 · via Viator
Lovely way to see the...
Lovely way to see the town and learn about the island. Rafael was a wonderful guide and told us a lot about the history and culture of the area
事業者からの返答
Thank you so much for your kind feedback!
We’re truly happy to hear that you enjoyed your experience with us. Your support and trust mean a lot to our team, and we look forward to welcoming you again on your next adventure!
K
keenak576
September 10, 2025 · via Tripadvisor
Awesome city tour
We were surprised by the time it took to get to our tour guide Raphael but when we did I tell you we had a time!! He was nice and made sure we did everything we wanted to do. He showed us several landmarks and made sure we got photos of them all.
事業者からの返答
We deeply appreciate your comment!
It’s always a pleasure to know our clients are happy with our services. We’re grateful for your
trust and recommendations, and we can’t wait to host you again in the future.
V
Voyager02239005421
August 5, 2025 · via Tripadvisor
Picture perfect
Beautiful...picture perfect👌 took really cool pictures with the family. We went in the late afternoon and thankfully missed the crowd.
事業者からの返答
We deeply appreciate your comment!
It’s always a pleasure to know our clients are happy with our services. We’re grateful for your
trust and recommendations, and we can’t wait to host you again in the future.
G
Grace V
June 23, 2025 · via Tripadvisor
Excellent TOUR CO & Guide person
Very good Tour guide man Rafael. We really enjoyed it. On time, and very polite. He took the time to explain, stop for photos and more. we highly recommend 👍🏻
事業者からの返答
We deeply appreciate your comment!
It’s always a pleasure to know our clients are happy with our services. We’re grateful for your
trust and recommendations, and we can’t wait to host you again in the future.
C
Catharine_G
June 14, 2025 · via Viator
Rafael was great!
Great tour with Rafael! He showed us many parts of the city and gave lots of interesting information. He didn't rush us along when shopping or exploring. We were lucky to have only two of us on the tour.
事業者からの返答
We deeply appreciate your comment!
It’s always a pleasure to know our clients are happy with our services. We’re grateful for your
trust and recommendations, and we can’t wait to host you again in the future.
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