A nice overall experience due to an intimate setting, along with exceptional service. The sweets and scones were good. The sandwiches, especially the chicken, were extremely bland. For the price, the food fell well short of my expectations. Although overall a nice experience, it's definitely not worth a return visit.
事業者からの返答
Dear Guest,
Thank you for taking the time to share your honest feedback. We’re pleased to hear that you enjoyed the intimate setting, exceptional service, sweets, and scones. However, we’re sorry to hear that the sandwiches, particularly the chicken, did not meet your expectations and that you felt the overall food offering did not provide good value for the price.
Your comments are very important to us, and we’ll share this feedback with the relevant team as we continually review and improve the experience. We’re grateful that you gave us the opportunity to host you and appreciate your candid feedback.
EvanEvansTours Team
H
HappytrailsModesto
August 11, 2026 · via Tripadvisor
Fantastic Afternoon Tea
This was an absolutely perfect afternoon tea. I researched quite a bit before making a decision and I am so happy that I chose this one. There was so much food and it was all presented beautifully! I couldn’t have been more pleased. The hotel was also decorated impeccably and completely set the stage for an afternoon tea. I would not hesitate to recommend this event.
事業者からの返答
Dear Guest,
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a perfect afternoon tea experience and that you were delighted with the generous selection of food and beautiful presentation.
It’s also lovely to know that you enjoyed the hotel’s elegant décor and atmosphere, which truly helps create the perfect setting for afternoon tea. We greatly appreciate your recommendation and are so happy that you chose to join us.
We hope to welcome you back for another delightful experience in the future!
Kind regards,
Evanevanstours team
T
Troy_H
May 25, 2026 · via Viator
Tasty and comfy
Excellent in many ways. Staff is so polite and our attendant offered great tea selections. Seated at a window table in the most comfy chairs. Started with Prosecco. Presentation was beautiful. The individual sandwiches were tasty with our favorite being the chicken with mayonnaise surrounded with toasted almonds. Then the desserts —-awesomeness, followed by the freshly baked scones topped with jam, or lemon custard. Yum-Yum.
事業者からの返答
Hello Troy_H
Thank you so much for this 5* review. We really appreciate you being a customer and helping to share the word about us.
We hope to see you again on another one of our tours!
Best wishes
Evan Evans Team
S
Sandra_S
May 17, 2026 · via Viator
Afternoon Tea
Although it was a little more expensive than some other afternoon teas, the service and experience was above the ordinary. Here we were able to sample more than one selection of teas. The scones were made fresh for us and the tea sandwiches were delicious. Everything is served in fine silverware. The library setting is very relaxing and comfortable. We left the experience feeling we had got our money's worth. The location which is just outside Kensington Palace makes for an ideal afternoon of pampering.
事業者からの返答
Dear Sandra_S
Thank you for your lovely review. We’re delighted to hear that you enjoyed such a special afternoon tea experience with us.
It’s wonderful to know that you appreciated the variety of teas, the freshly made scones, and the delicious sandwiches, as well as the elegant silver service and relaxing library setting. We’re especially pleased that the experience felt well worth it and that the location near Kensington Palace added to your afternoon of relaxation and indulgence.
Thank you for choosing to spend your time with us, and we hope to welcome you again for another memorable experience soon.
M
Mark_H
May 15, 2026 · via Viator
Great Experience
The food was great and the staff was very attentive and made sure we had enough tea and sandwiches. There was enough to make a meal from it.
事業者からの返答
Dear Mark_H
Thank you for your lovely feedback! We’re delighted to hear you enjoyed the food and that our staff took great care of you throughout your experience.
It’s wonderful to know the tea and sandwiches were plentiful and satisfying enough to make a full meal, and that the team ensured you were well looked after.
We really appreciate you taking the time to share your thoughts and hope to welcome you again soon!
Evan Evans Tours
M
Mandip_B
May 9, 2026 · via Viator
Lovely afternoon tea spot
Scones were served warm and the cakes and sandwiches were refillable. The staff were excellent. Large selection of teas and right by Kensington palace/gardens
D
Denise_T
May 8, 2026 · via Viator
Nice Afternoon Tea
Wanted to experience afternoon tea. It was a nice well-appointed traditional hotel, friendly service, unlimited choice of tea, food was ok, heavy on the sweets, but overall a fun experience
事業者からの返答
Dear Denise_T
Thank you for your feedback! We’re glad to hear you enjoyed the afternoon tea experience and appreciated the traditional setting, friendly service, and wide selection of teas.
We also appreciate your honest comments about the balance of savoury and sweet items. Your feedback is helpful and will be shared with our team as we continue to review the guest experience.
We’re pleased it was a fun and memorable experience overall, and we hope to welcome you again on another occasion with Evan Evans Tours.
From Evan Evans Tours
Q
quesaxa
May 1, 2026 · via Tripadvisor
A Royal Experience
The tea service is everything you might envision for formal team in London. The room where tea is served feels like an Englishman's library. It is beautiful and comfortable. The service itself is gracious and delicious. We were especially pleased with the scones that are like soft biscuits--just excellent. Although the cost might be in the higher end of afternoon tea, it was worth every penny for an experience we will never forget.
事業者からの返答
Dear Guest,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the tea service and found it to be everything you would expect from a traditional afternoon tea experience in London.
It’s lovely to know you appreciated the elegant, library-like setting of the room, as well as the beautiful and comfortable atmosphere. We’re especially pleased that you enjoyed the gracious service and delicious selection, with the scones being a particular highlight.
We truly appreciate your kind words and are so glad the experience felt worth it for such a memorable occasion.
We hope to welcome you again in the future.
Kind regards,
Evan Evans Tours
J
Joan_k
March 31, 2026 · via Viator
High tea must do experience!
When in London, a bucket list experience for sure! Enjoy an English tradition of tea, finger sandwiches, and scrumptious deserts in an elegant setting.
事業者からの返答
Dear Joan_k
We’re delighted to hear that you enjoyed this bucket list experience and were able to savour a traditional English afternoon tea with finger sandwiches, sweet treats, and a touch of elegance. It’s wonderful to know the experience felt so memorable during your time in London.
We truly appreciate your kind words and hope to welcome you on another tour soon!
J
Jonna_G
March 13, 2026 · via Viator
Delicious and fun experience
We had a great time for our first 'english afternoon tea'! The food was delicious and the tea was tasty, we must have tried 6 or 8 different ones between us. The added champagne was nice but probably not worth the prices. The staff was attentive and very professional.
事業者からの返答
Dear Jonna_G,
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your first English Afternoon Tea and found the food and teas delicious. It’s wonderful to know that our team provided attentive and professional service to enhance your visit.
We appreciate your feedback regarding the champagne and will take it into consideration as we continually strive to provide excellent value for our guests.
We hope to welcome you on another Evan Evans experience soon.
Kind regards,
The Evan Evans Tours Team
