Christa was a first class guide, very knowledgeable and professional. The tour description did not explicitly state it was entirely on foot after transfer from the port. Two of the 8 people in the group had mobility issues and it was inconvenient for them. Ok if your fit and able.
R
Rochelle_C
July 15, 2026
Rocky start in Brugge
The beginning was rough. We were not on the list even though we had several confirmation texts and an eticket. After extreme confusion and the help of several people, it was confirmed that we would be part of the tour. However, there was no room on the bus. We ended up getting another transfer, but the tour was supposed to start at 9 and we didn’t leave the ship terminal until after 10.
The good news is that Mary, our guide, and her assistant were wonderful. Kind, knowledgeable, and professional. Mary managed to get us to all of the places of interest. Sadly, we waited so long for our boat ride, we had very limited free time which was disappointing.
事業者からの返答
Thank you for your feedback and your kind words about our team members.
To avoid any issues during pickup, we simply recommend keeping a screenshot of your tour tickets, especially when booking the tour the previous night.
Please note that we reserve 30 minutes to collect cruise passengers at the port, and the transfer from Zeebrugge to Bruges takes approximately another 30 minutes. Therefore, when you receive a 9:00 a.m. pickup time at the Zeebrugge cruise port, you should not expect the tour in Bruges to begin before 10:00 a.m.
Please also note that the full tour duration was delivered as advertised.
Regarding the boats, there is usually a line to board them, just as there may be a line to board a cruise ship or airplane unless you have booked business or first class.
We also offer private tours; however, please note that they cost approximately four times more than shared tours.
Safe travels!
N
Nancy_G
July 1, 2026
The chaos and confusion...
The chaos and confusion at the meeting point were very concerning but once we got started Charlene was an excellent guide. We enjoyed our time with her and revised our initial impression. She was knowledgeable and very personable.
A
Arthur_M
June 24, 2026
Starting chaos becomes an enjoyable day
As we'd experienced before, operational organization was chaotic. Our tour agents were not where we had been told. A Viator desk couldn't help us as they were only selling shuttle tickets. An agent for a different company cold shouldered us. We eventually found we'd again been farmed out to another company.
Though the itinerary did not specify it, this was a "walking tour" & definitely not suitable for wheelchairs, scooters & those with mobility issues though the guides handled these problems by transfers to taxis or adjusting their route. Our guide (Sharlene) was brilliant. Despite her age, she was brisk, knowledgeable & clearly spoken. As a local, she had her own series of stories about Bruges, told with wit & passion.
R
Robert_K
June 18, 2026
Outstanding tour. From...
Outstanding tour. From the exceptionally well organized meet up, the detailed explanation of our day, to our tour guide Frank, and the excellent bus driver, we had an awesome day.
Highly recommend!
L
Lia_D
May 29, 2026
Godfried does Bruges
Walking through this most beautiful city was magical. Our tour guide Godfried (friend of God) was kind, very knowledgeable (he was born and raised) and oh so very sweet and patient with so many people with different levels of mobility.
F
flubzemf
February 4, 2026
Most Professional Coordination?
Caterina, our guides, did more than just show us around; he served as our personal concierge throughout the day. Logistics of this excursion are invaluable. Our diver met us at the Zeebrugge station and whisked us into the heart of the city in few minutes, well ahead of the enormous cruise line busses. They also gave us a "guaranteed return" promise, which took all the stress out of the day.
8
867priyaj
January 24, 2026
Scenic escape from the ship.
This was a welcome respite from time on board. Going from Zeebrugge was not difficult, there was a nice relaxed feeling in Bruges. It was a nice visit even with a lot of other tourists around. Very pleasant way to spend a port day.
A
anna_eva1990
January 16, 2026
Better from busy travel days
Camilla was easygoing and didn't treat it like a classroom, which I liked. City is calm on its own, so having a tour that didn't push the pace helped.
C
Cybillshep
January 2, 2026
We are planning again!
Just got back from Bruges and I gotta say, it exceeded all my expectations! Such a charming, picture-perfect city with those adorable cobblestone streets and stunning canals everywhere. Honestly, it felt like stepping into a fairytale. The vibe is super relaxed, and there’s so much to see and do, from the beautiful architecture to the cozy cafes.
Brugesの類似ツアーを比較
最安値: Historical Walking Tour: Legends of Bruges — $3
最高評価: Historical Walking Tour: Legends of Bruges — 4.9 (2,961 件のレビュー)
最短: Round-Trip Shuttle Service from Zeebrugge to Bruges — 20 分