Our experience with UTG/Pollman’s was absolutely incredible from start to finish! We planned our entire trip through UTG, and the process was seamless and stress-free. Everything was organized ahead of time, so once we stepped off the plane, we didn't have to worry about a single thing. All of our accommodations knew we were celebrating our honeymoon and went above and beyond to make it special with beautiful decorations and thoughtful touches.
Our safari guide, Alex, was truly exceptional. He was incredibly knowledgeable, friendly, and passionate about what he does. He took the time to ask which animals we wanted to see and how much time we wanted to spend on safari to make sure our experience was everything we hoped for. His knowledge of the wildlife and national parks was evident throughout our entire trip, and we learned so much from him. We will miss him dearly! We also appreciated the thoughtful details, like having water available in the safari vehicle to refill the reusable water bottles they provided.
We couldn't be happier with our decision to book through UTG/Pollman’s. Everything was organized perfectly, and the entire experience exceeded our expectations. We are so grateful for the unforgettable honeymoon they helped us plan and will absolutely use them again for our next trip!
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julit2013
October 12, 2024 · via Tripadvisor
The best help ever in a tough situation
Joseph and Joe from Pollman contacted me after air evacuation for my husband picked me up At hospital to a hotel they arranged for us carried all My stuff then took me back to hospital. The following day they took us to air port arranged wheelchair service all the way thru customs and to the lounge and arranged for another wheelchair when it was time to board. We could not have managed on our own
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Jean S
October 7, 2022 · via Tripadvisor
Charles, best guide ever!!
Charles was by far the best guide we had for our 15 day safari. He was with us the first 8 days and pointed out the animals one by one, it was amazing! To be able to see the big 5 up close and personal made me speechless! Charles went above and beyond our expectations! He was patient, my 85 yr old mother traveled with me, helped her in and out of the vehicle and always made sure she was comfortable. We had the best guide ever at the beginning of our trip, we were truly blessed. He helped me to keep a list of names of the animals and birds being photographed so I have a reference when I return home and show the photos to everyone.
We had more guides on our trip but Charles was, by far, the most knowledgeable guide, he knew all the species we shot photos of Took extra time to see what we wanted each day and have a plethora of information while we rode in our 4x4.
Seriously, if you want the best experience ask for Charles (we called him King Charles)!!
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Webster684
February 10, 2020 · via Tripadvisor
Denis made our trip a once in a lifetime experience
We had Denis for our safari in Kenya and my goodness he made our trip incredible! If your looking for a guide who is genuine and excited about animal’s, birds and wildlife he is the man. Not only did he teach us about the wildlife and agriculture he taught us Swahili (the common language spoken in East Africa). We did lots of 4x4 driving through some muddy roads and he made us feel safe 100% of the time! As a family of 5 he always made sure we were able to access the washroom, and if we needed help getting a price on some goods he was always there to help. I would strongly recommend Denis if you’re looking for an experience to remember, with a guide who has your best interest first.
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Boni B
October 18, 2017 · via Viator
Driver was right on time and made...
<p>Driver was right on time and made sure we got to airport well in advance of our flight taking into account potential traffic issues, etc. We elected to prearrange our airport transportation through Viator because we had extra luggage due to prior stop in Tanzania to climb Mt. Kilimanjaro. Van was clean and nice, driver was very professional.</p>