First of all, the guide named Kyleur, was a really lovely guide, smiling and explaining everything.
We were happy to close this attraction and not Bella Portona, which is the longest river and full of lovely waterfalls.
Not to mention that I was feverless and dysfunctional when I got there the experience was otherwise too much adrenaline in the sky that I didn't feel weak.
Which you'll be preparing to come back late probably because of traffic jams, of course there's an arranged shuttle coming to pick up.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that Keylor made your experience so enjoyable with his friendly attitude and excellent explanations. We’re also glad you loved the river, waterfalls, and adrenaline-filled adventure. Thank you for recommending us, and we hope to welcome you again soon!
R
Ron_U
July 6, 2026 · via Viator
The river experience was...
The river experience was exciting and fun. Roberto, our guide was fantastic and helped make the trip very enjoyable.
事業者からの返答
Thank you for your wonderful feedback! We’re thrilled to hear that you had an exciting and fun river experience. We’ll be sure to share your kind words with Roberto. We’re delighted he helped make your trip so enjoyable, and we hope to welcome you again soon!
T
Tour627762
July 2, 2026 · via Tripadvisor
Thrilling
Guide very experience pleasant humorous
事業者からの返答
Thank you for your kind words! We’re delighted to hear that you enjoyed the experience and found our guide experienced, pleasant, and humorous. We truly appreciate your feedback and hope to welcome you again soon!
J
Jorge_Z
June 17, 2026 · via Viator
Fun experience!
I went solo and I had a blast. Aaron and Esteban were the guides, they made the experience a lot of fun and safe! Good food was also included.
事業者からの返答
Thank you for your great review! We’re happy to hear you had such a fun experience, even traveling solo.
Aaron and Esteban will be glad to know they made you feel safe and added to the fun. We’re also glad you enjoyed the food. We hope to welcome you again soon!
S
Solangel_V
June 16, 2026 · via Viator
Fun experience
So much fun. The watery was murky because it rained the night before. Other than that, it was fun. Luis was our water guide I guess that’s what they are called, he was funny and fun and let us jump in the river and swim for a little bit.
事業者からの返答
Thank you for your review! We’re happy to hear you had a fun experience.
We appreciate your understanding regarding the water conditions, as weather can sometimes affect visibility. It’s great to know Luis made the experience enjoyable and added to the fun. We hope to have you with us again soon!
L
Leon D
May 10, 2026 · via Tripadvisor
The rafting was so cool.
The rafting was super cool very nice guidance and good food
事業者からの返答
Thank you so much for your kind words!
We’re very happy to hear that you had such a great time rafting, enjoyed the guidance of our team, and liked the food as well.
It means a lot to us to know you had a fun and complete experience. We hope to welcome you again soon for another adventure in Costa Rica!
I
IrksomeZeus
May 7, 2026 · via Tripadvisor
Definitely will do again!
Awesome experience that I hope to do again! Eduardo was an amazing guide - he knew the river well and was fun to talk with!
Breakfast and lunch were both great, plenty of food, plenty of space and time to change and store your bags. Don't forget to bring a towel.
Everyone was fun and made the experience welcoming for the first timers and more experienced rafters.
事業者からの返答
Thank you so much for your amazing review!
We’re thrilled to hear that you had such an awesome experience and that Eduardo made it even more special with his knowledge and great attitude.
It’s great to know you enjoyed the meals, the organization, and the overall comfort of the facilities. We also appreciate you sharing helpful tips for future guests!
We’re especially happy that you felt welcomed, whether as a first-timer or an experienced rafter—that’s exactly the kind of experience we aim to provide.
We truly hope to have you back for another adventure in Costa Rica!
B
B6070PZrebecas
April 12, 2026 · via Tripadvisor
Very Disappointing and Unacceptable Experience
My friends and I recently went on a rafting tour, and unfortunately, what should have been an exciting and memorable experience turned into a very disappointing one due to poor service from one of the guides.
To start on a positive note, the transportation service was excellent. We were picked up on time, and our driver/guide, Roberto, was incredibly friendly, professional, and charismatic. He provided outstanding customer service and made us feel welcomed from the very beginning. Additionally, the breakfast and the staff at the base location were great well organized and very attentive.
However, the experience drastically changed once we were assigned a different rafting guide who goes by “Camarón.” From the moment we started, his attitude was rude, disrespectful, and completely unprofessional. Instead of encouraging and guiding us as one would expect he constantly made vulgar and offensive comments.
At one point, while we were paddling (we were a group of all women), another raft asked how things were going. Our guide responded with comments implying he was “struggling” because we “weren’t doing anything,” using inappropriate and offensive language. This kind of behavior continued throughout the entire trip. Rather than motivating us, he belittled us, made us feel uncomfortable, and completely ruined the atmosphere.
We were doing our best, but instead of support, we received constant negativity and disrespect. By the end of the tour, all of us felt discouraged and upset. What should have been a fun and empowering activity turned into a negative experience because of his attitude.
To make matters worse, at the end of the tour, he had the audacity to ask for a tip, referring to himself as a “great guide,” which was honestly shocking given how poorly he treated us.
We were five women in total, and all of us were extremely disappointed. The guide’s use of vulgar language, disrespectful tone, and lack of professionalism are completely unacceptable, especially for a paid tourist experience.
I would not recommend this company if this is the type of staff they employ. At the very least, I strongly advise against being assigned to this particular guide. A good guide can make an experience unforgettable in our case, it made it unforgettable for all the wrong reasons.
R
Rebeca_S
April 12, 2026 · via Viator
Very Disappointing and Unacceptable Experience
My friends and I recently went on a rafting tour, and unfortunately, what should have been an exciting and memorable experience turned into a very disappointing one due to poor service from one of the guides.
To start on a positive note, the transportation service was excellent. We were picked up on time, and our driver/guide, Roberto, was incredibly friendly, professional, and charismatic. He provided outstanding customer service and made us feel welcomed from the very beginning. Additionally, the breakfast and the staff at the base location were great—well organized and very attentive.
However, the experience drastically changed once we were assigned a different rafting guide who goes by “Camarón.” From the moment we started, his attitude was rude, disrespectful, and completely unprofessional. Instead of encouraging and guiding us as one would expect he constantly made vulgar and offensive comments.
At one point, while we were paddling (we were a group of all women), another raft asked how things were going. Our guide responded with comments implying he was “struggling” because we “weren’t doing anything,” using inappropriate and offensive language. This kind of behavior continued throughout the entire trip. Rather than motivating us, he belittled us, made us feel uncomfortable, and completely ruined the atmosphere.
We were doing our best, but instead of support, we received constant negativity and disrespect. By the end of the tour, all of us felt discouraged and upset. What should have been a fun and empowering activity turned into a negative experience because of his attitude.
To make matters worse, at the end of the tour, he had the audacity to ask for a tip, referring to himself as a “great guide,” which was honestly shocking given how poorly he treated us.
We were five women in total (three locals and two from Mexico), and all of us were extremely disappointed. The guide’s use of vulgar language, disrespectful tone, and lack of professionalism are completely unacceptable, especially for a paid tourist experience.
I would not recommend this company if this is the type of staff they employ. At the very least, I strongly advise against being assigned to this particular guide. A good guide can make an experience unforgettable in our case, it made it unforgettable for all the wrong reasons.
C
chrisbel m
March 27, 2026 · via Tripadvisor
Solo trip
This was my first solo trip, and this excursion was amazing! Everything was smooth sailing from pick up to drop off. Highly recommend!
事業者からの返答
Thank you so much for sharing your experience!
We’re honored to have been part of your first solo trip and thrilled to hear everything went smoothly from pickup to drop-off.
Thank you for your recommendation, and we hope to welcome you again for another amazing adventure!
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