半日クルーズ ツアー - イルカとホエール ウォッチング

Excellent trip & highly recommended for couples and families

Don’t eat before the trip. I have never been seasick before but this trip proved I could be. The dolphins were great, the crew were nice but, would never go on that trip again.

It was a very lovely experience, the guides were incredible, my husband was having a birthday and they were very sweet and sang happy birthday to him, we saw dolphins and flying fish, they were respectful of the animals, they explained things to us about them, they also allowed us to snorkel and provided the necessary equipment. 100% RECOMMENDED

They didn't send me the exact location and we lost the trip and money, poor communication with foreigners

Spectacular!! We had a great time, there is nothing like seeing the animals in their habitat. Worth repeating 👏🏼

⭐️ 1 STAR – Extremely disappointing I would give zero stars if I could. Two members of our party genuinely became ill and were unable to attend. We contacted the company to explain the circumstances, but were simply told that the cancellation policy applied and we would receive no refund or goodwill gesture. I understand businesses need cancellation policies, but there should also be some basic customer care and common sense when someone is genuinely too ill to attend. We weren’t cancelling for convenience — this was completely outside our control. What has disappointed me most is the way the situation was handled. There was no attempt to find a reasonable solution or show any flexibility. This was supposed to be an enjoyable part of our holiday, but the company’s attitude has left a very poor impression. We gave them the opportunity to resolve this directly before leaving this review, but unfortunately they chose not to. Very poor customer service. I would not recommend them.

A great excursion, pickup by shuttle bus, punctual departure by boat. Nice crew and we saw flying fish, a turtle, and plenty of dolphins up close. The snorkeling stop was also good; you could use slides, jump off the boat, and rent snorkeling masks and pool noodles. Overall, it took about 5 hours including the trip there and back; we were on the sea for about 3 hours.

Absolutely amazing. One of our party was poorly on the boat and the staff were outstanding. Great communication throughout. Would totally recommend.

Fantastic experience! The coach arrived and left on time and the transfer to the boat was smooth and quick. Coach and boat staff really went out of their way to look after us all and were very friendly and joyful. The boat ride out to the dolphins was very scenic with lots of flying fish and birds to enjoy. At the dolphin stopping place we saw dolphins within a couple of minutes and they stayed and swam right up next to the boat for the wholr time we were there. We went a different way back to the port, with different lovely scenic views and then we swam off the back of the boat. I found the experience with the dolphins really beautiful. Thank you all for such a wonderful morning!

The trip was okay overall, but unfortunately it felt quite average compared with what we were expecting. We arrived at our designated pick-up location at the time we had been told to be there, only to watch the transfer bus drive away. It didn’t even wait one minute for us, meaning we completely missed the included transfer and had to make our own way to the boat. This was particularly frustrating because the transfer gets you to the boat around 30 minutes before departure anyway, so there seemed to be absolutely no reason why the driver couldn’t have waited a minute for booked passengers. For the first 1.5 hours of the boat trip we didn’t see any wildlife. Obviously, I completely understand that dolphins and whales are wild animals and sightings can never be guaranteed, so I don’t blame the company for this. Eventually we found a pod of dolphins, but there were around five other boats surrounding the same pod. I will give our boat credit here as they kept a more respectful distance, whereas some of the other boats appeared to be getting far too close and driving over/around the dolphins. What disappointed us most was that after seeing this one pod, we went straight to the swimming stop rather than continuing to search for whales, more dolphins or other marine life. As this was advertised as a dolphin and whale-watching experience, we expected more of the trip to be spent actually searching for wildlife. The snorkelling was also disappointing. There was no reef and we didn’t see any fish, so it was essentially just a swimming stop. Advertising this as “snorkelling” feels a little misleading when there wasn’t really anything there to snorkel and see. The team on the boat themselves were lovely, friendly and professional, and I really appreciated that they seemed more respectful towards the dolphins than some of the other boats we saw. Unfortunately, between being left behind by the transfer and having to make our own way there, only seeing one pod surrounded by several boats, not searching for anything else afterwards, and the underwhelming snorkelling stop, the overall experience didn’t live up to what we expected.