ミラノ・マルペンサ/リナーテ空港と市内間のプライベート送迎

Was perfect and on time. He meet us from the start and made sure we were safe at our hotel. We highly recommend

Terrible driver. He drove very fast and reckless. His car was uncomfortable and he crushed our luggage into his trunk. Didn’t say a word to us and he knew were unhappy with his driving

I booked and paid over $200 for a private airport transfer through Viator with Rydeu from Munich Airport (MUC) to our hotel, about 45 minutes away. Unfortunately, the experience was extremely disappointing. The driver did not arrive at the scheduled pickup time and made no effort to call or notify us about the delay. I had to contact him myself, and he initially said he was only five minutes away. After waiting another 20 minutes, he stopped answering calls altogether. I also tried reaching the company representative, Inna, but received no response. The driver finally arrived roughly 30 minutes late. When he did arrive, we were told we would either need to share the ride with other passengers or wait another hour for a private vehicle. This was unacceptable, as I had specifically paid a premium price for a private transfer. To avoid waiting even longer, we accepted the shared ride, but that was not the service we purchased. I later requested a reasonable 50% refund because of the late pickup and failure to provide the private transfer promised. Since then, the company has completely ignored my messages. Very poor communication, failure to deliver the advertised service, and no customer support afterward. I would strongly encourage others to think twice before booking with this provider.