Avoid
I had an absolutely terrible experience with this service. Upon arrival, there was no one with a name tag to assist, and phones weren’t being answered. After a lot of frustration, I finally got help from airport information and found out I wasn’t the only one left stranded—there were other tourists in the same situation. To make matters worse, the car I was given was far from what I ordered. It was not only low-class and smelly but also nowhere near the SUV I had specifically requested. This is a service I would strongly advise you to avoid
事業者からの返答
Dear Traveller,
Thank you for sharing your experience with us, we take customer feedback extremely seriously and we were very concerned to read about your bad experience.
We will start an investigation for your case.
Once again, please accept our apologies for this situation.
Best regards
Transferz Team
Delayed pick up, easy drop off
I was told our pick up would be waiting for us at the airport right after we exited baggage claim. we spent 10 minutes looking and finally located a woman with our name. She wasn't very friendly and we had to wait for other people on her list before she took all of us to a pick up zone and allocated us to a car. Driver was nice and drop off was easy
事業者からの返答
Dear Kirsten,
Thank you so much for taking the time to leave us your feedback. This information will be taken into account.
Transferz Team
Service was as expected
Company communicated with us prior to arrival. Company was there when we arrived. No issues finding the driver
事業者からの返答
Dear Michel,
Thank you so much for taking the time to leave us your feedback. We're glad you enjoyed your Private One-way Airport Transfer to/from Galeao Airport.
See you on the next journey!
Transferz Team
