市内観光乗り降り自由バスツアー（音声ガイド付き）

Good enough tour but don’t expect to get on and off more than once. We spent 30 minutes walking around one stop and then were told if we got off the bus again we’d be on our own because it was the last bus. We were on the tour for over 5.5 hours and most of it is just sitting in the Hollywood traffic which I know they can’t control but they should stop calling it a hop on/hop off tour if that’s what people will experience. On top of that, for as much money as they are raking in off of tourists, they should keep their buses maintained. I don’t mind pre recorded tour guide info, but the headphone jacks are falling apart and there’s so much silent time, you can’t tell if you’re missing information or if you’re headphones have stopped working again. The seats are very old and when the bus idles, the empty ones start rattling so loudly you have to either hold onto them or just decide you don’t want to hear anything else. Feels a little like a disappointing bait and switch tactic. You’d be better off figuring out the few places you want to see and drive yourself and park there. We would have spent less for the parking and would have gotten to enjoy more of the experiences.

In their defence, we complained and they gave us a partial refund of the money we paid. So if the trip does not meet your expectations, be polite, be patient and send them the evidence and they will respond. Getting on the bus, is not where the instructions say on Hollywood boulevard, it’s a couple of hundred meters away, outside target. The busses are badly maintained, e.g. loud squeaky fan belt every time it pulls away. The audio commentary is sparse, mostly off rather than on, and not in time with where we were as it was an audio recording. The bus seats were too close together and my knees were pressed up against the seat in front (I’m 5 ft 9). The bus had a PA system so the driver could speak but he spoke once, to tell us that “nipsys car is over there!” (No idea what that even meant). The rest of the time it just made an annoying electrical feedback type sound. Combined with the squeaky fan belt and the seating heat made the whole thing an ordeal. Los Angeles traffic is very busy so the busses are quite slow. There are three routes, yellow route, red route and purple root. We did some of the red route, got off at Beverley hills and had to wait half an hour for the next bus to join the yellow route. When it arrived the driver said he as going nowhere for an hour as it was his lunch break. There was no other bus. You are told it’s every 30 mins for a bus. It is on the red route, but not the others, there is pretty much one or two busses on each route (you can follow them on the app) and each route takes a couple of hours as LA is huge. We purchased a 3 day ticket (wish we hadn’t). Day 2 we got the purple bus to the Grammy museum, it took 90 mins to get to the museum, this bus was a single decker with no windows so you were kept cooler, but no audio commentary. We arrived at the museum, got off the bus, the bus pulled away, and the museum was closed. This was on a Tuesday (foolish of me to assume a famous museum would be open on a week day during peak holiday season). We had the choice to wait a couple of hours for a bus, so we got an Uber to the zoo and had a nice time there instead. My advice, for a one off experience, it’s just that. Once you get off, don’t bank on getting back on, and don’t expect any meaningful audio commentary from neither a person or a recording. Not like any hop on hop off UK experience. If you want to see somewhere, just get an Uber.

+8

This was a fantastic way to see some great places whilst staying in Hollywood, the hop on hop off bus made it so easy for us and having the app so we were able to track the bus was brilliant. Highly recommend this trip

The sound system was horrible. The ear plugs did not work. While the tour was okay, the intent was to learn more about Hollywood and Hop-On Hop-Off left a very disappointing taste in our mouths. Not worth the money.

We had a horrible experience. The buses were delayed - more than 1.5 hours. My friend from Singapore and I had to wait at each stop for more than 1.5 hours. When called, the customer service people had no clue and were rude. Better to go with other bus tours.

Great way to see highlights straight from the beach to Hollywood and Beverley Hills. Our driver Lynnelle was fab! So helpful! Thankyou

When it says get on at any of the stated stops be aware the stops are not marked so not easy to find also some of places that the tour says it goes to be aware you have to get off and walk to most of them

Unfortunately, the service did not meet the standards I expected for a sightseeing tour. Here are the main issues I experienced: * The timetable in the app does not work properly. The live bus tracking is unavailable, making it impossible to know when the next bus will arrive. * The buses are not clean inside and appear to be poorly maintained. * The onboard speakers do not work, so passengers cannot hear the tour commentary or important announcements. * Some of the buses are very old and do not have functioning air conditioning, making the journey extremely uncomfortable, especially in the Los Angeles heat. Overall, these issues significantly affected my experience and did not provide the quality of service that was advertised.

The bus has 3 routes, you have to change at the transfer points. Here we had to wait a long time. The audio on most buses didn't work. It was that I had downloaded the app which gave me something else. Some drivers were very cranky and nothing was told by the drivers. I wouldn't do this again. The only advantage is that you can buy a family ticket here, which was a lot cheaper.

We provided this information to Starline 2 weeks ago and except for a canned thank you for your feedback, received no response. In late-June 2026 we did the Three Day City Sightseeing Hop-On Hop-Off tour in Los Angeles. Unfortunately, we were extremely disappointed with the experience. While we have enjoyed wonderful hop-on hop-off tours with other companies in the past, this particular tour did not meet our expectations. We specifically chose Starline Tours because your service included the Downtown LA loop in addition to the Hollywood and Beverly Hills loops, but the overall execution was lacking. Top issues include: - Late buses, or buses not showing up because there were mechanical issues - Substituting passenger vans for double decker buses, which limited visibility and impeding photographs - Buses in poor repair, seating that was ripped, wouldn't recline, or reclined but not would return to a more upright position and headphone jacks that did not work, causing people to move around the bus trying to find a jack that did work - The commentary was sorely lacking, referencing things that were not even on the road the bus was on. The bus also took different routes than the map which made it hard to follow. - Our biggest complaint is that while this tour advertises that you can simply hop off the bus, take photos, get lunch, see an attraction and once you're ready hop back on the bus to continue your journey In other cities where we have used the "hop-on, hop-off" buses, there were usually buses running frequently enough that about every 30 minutes or so, another bus would be there. That was certainly not the case in LA where times between buses ran 45 - 75 minutes, assuming they were not canceled, which did happen in LA. The timing of the bus arrivals and departures at transfer stops should also be better coordinated to ensure that passengers (customers) are then not waiting and wasting significant periods of time. We ended up taking the metro to and from downtown LA out to Santa Monica instead because the "hop-on, hop-off" routes were not synced up time-wise to allow that as an option and return back to our original stop. We also did the Starline Shuttle to the Dodgers Stadium on 19 June. The driver seemed ill prepared for the trip, was unsure of where to go when he got to the stadium, and did not even know that he had to pay to park the shuttle. The driver was not able to drop off passengers close to the stadium, instead, we disembarked after the shuttle parked at the bus parking lot. The driver never counted the number of passengers when we departed for the stadium, so when we got back to the shuttle he asked if everyone was there. The only thing people could say was that they were with who they came with, but no idea of an entire small group was missing. The passenger van itself had issues - the air conditioning was barely working, the check engine light and the low fuel light were both on for the entire round-trip. Everything turned out alright, we did make it both ways, but it was stressful.