The price is better than local transport.However,there is no wifi on the vehicle.The driver is very on time.
事業者からの返答
Thank you for your feedback! We’re glad to hear that you found our prices competitive and appreciated the driver’s punctuality. We apologize for the lack of Wi-Fi and appreciate your suggestion. We’ll take it into consideration as we continue to improve our service. We hope to welcome you again soon!
M
mdsf1000
September 19, 2026
Punctual and attentive
I would hire 1000 times. Clean, fragrant car. The driver showed confidence and skill. God programming tips in Paje and Stone town.
事業者からの返答
Muito obrigado pelo seu feedback! 😊 Ficamos muito felizes em saber que ficou tão satisfeito com o serviço. É ótimo saber que apreciou o carro limpo e cheiroso, a condução segura e a confiança do nosso motorista. 🚙🌴 Também ficamos felizes por as dicas sobre Paje e Stone Town terem sido úteis! Foi um prazer recebê-lo e esperamos voltar a recebê-lo em Zanzibar em breve. 🙏
J
JuanManuel_R
May 23, 2026
Everything was fine.
Calm trip, they were waiting for us, everything was very good, very kind, and the car was in very good condition.
事業者からの返答
¡Muchas gracias por su amable comentario! 😊
Nos alegra mucho saber que tuvo un viaje tranquilo y que nuestro conductor estuvo esperándoles puntualmente. También apreciamos sus palabras sobre la amabilidad del servicio y las buenas condiciones del vehículo.
Esperamos volver a recibirle pronto en Zanspice Tours. 🌴🚗
E
Erika_B
May 3, 2026
No Driver on Arrival
We landed an hour ago. There is no driver here. We called the driver and he sounds sleep. We booked this service a week ago. This is unacceptable.
事業者からの返答
We sincerely apologize for the delay you experienced upon arrival today. We understand how frustrating that must have been, especially after booking in advance.
Your driver was already in the airport area and did manage to pick you up, but we truly regret the confusion and the impression it caused.
Thank you for your patience, and we appreciate your understanding. We will take this as a lesson to improve our coordination and ensure a smoother experience going forward.
I
Ingrid_M
February 24, 2026
Did not come - die not get money back
They did not come. My name was not written on a paper. Waitet 20 minutes. Die not get money back. Sad. Taxi then was easy to find and cheper.
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事業者からの返答
Thank you for your feedback.
We are truly sorry for the inconvenience caused. However, our driver was at the airport on time and waiting at the designated meeting point with a name sign, as stated in the pick-up instructions. Unfortunately, he was unable to locate you in the arrivals area.
We also tried contacting you by phone and sent a message via Viator, but we did not receive any response at that time. A few hours later, you informed us that you had already taken another taxi and arrived at the hotel.
We kindly ask all guests to carefully read the pick-up instructions provided in the booking confirmation and to contact us immediately if they cannot find the driver. We are always available to assist in real time.
We regret that this situation happened and remain committed to improving our service for all travelers.
J
Jalisa_L
December 9, 2025
Patient and Kind Driver
Very kind driver. Our flight was delayed a couple of hours and our driver was gracious enough to wait for us with no problem. He made sure we were comfortable the whole ride there as well as stopping to buy us cold water.
事業者からの返答
Thank you so much for your wonderful review! We’re really glad to hear that your driver took good care of you, especially after the flight delay. Providing comfort and assistance—like waiting patiently and getting cold water—is exactly the service we aim for.
We truly appreciate your trust and hope to welcome you again on your next trip to Zanzibar. 🙏🚖✨
J
Jeffrey_Y
November 30, 2025
Great, friendly driver, but terrible van quality
Our driver Mohammad was great (kind and friendly). He arrived well in advance, gave descriptions of the down on the way. No complaints there. In fact, if he wasn’t making the experience better, I would have given a 1 star review.
But wow, the van that we were given was terrible. The AC unit was broken, there was a huge rip in one of the cushions, and one of the windows didn’t open. Thus, all of the smoke, dust, and hot sunlight being kicked up outside came into the car… but we couldn’t close it because then we’d have no ventilation. I was thus sweating and breathing toxic fumes the entire 1.5 hour drive.
This company hires well, needs to take better care of its equipment and have higher standards for its customers. For just $30 more we could’ve gotten a perfectly fine van with a competing company.
事業者からの返答
Thank you very much for your feedback. We’re truly glad to hear that Mohammad provided excellent service and helped make your journey more enjoyable. He will appreciate your kind words.
We are, however, very sorry to learn about your experience with the vehicle. This does not reflect the standards we aim to uphold. All of our vans are regularly cleaned, inspected, and maintained, so we take your comments seriously and will be investigating this specific vehicle immediately to ensure that any issues are resolved.
Your comfort and safety are extremely important to us, and we apologize that this was not reflected during your trip. We appreciate you bringing this to our attention and giving us the opportunity to improve.
If you’re open to it, please contact us directly so we can follow up and make this right.
I
Ilyas L
November 20, 2025
Arrival at Zanzibar
We arrived at the airport the transfer company had our details of arrival
But we had to wait 30 mints we had few locals calling the company to find out where they were
事業者からの返答
Thank you for sharing your feedback. We sincerely apologize for the delay you experienced upon arrival. Although we had your details in advance, it’s clear that our service fell short of the smooth and timely experience we aim to provide.
We understand how frustrating it can be to wait after a long journey, especially when you needed to contact us to locate the driver. Please be assured that we are reviewing this situation with our team to prevent similar delays in the future.
We appreciate your patience and hope to have the opportunity to provide you with a much better experience next time.
A
Alec_G
September 30, 2025
Wonderful transportation experience!
The driver arrived on time (even a few minutes early) and transported us smoothly and speedily to our destination. The rates are the best as well!
事業者からの返答
Thank you so much for your kind review! 🙏 We’re delighted to hear that your driver arrived on time and provided a smooth and fast transfer. We truly appreciate your kind words about our competitive rates as well. We look forward to welcoming you again on your next trip to Zanzibar! 🚐🌴😊
J
Juliana_O
September 16, 2025
Quick response!
My driver Kigoda was awesome! The van was clean and as we passed places he told me a little about the history on the island! He picked me up on time ! 10/10
事業者からの返答
Thank you so much for your wonderful review! We're thrilled to hear that Kigoda provided such a great experience — from the clean van to the on-time pickup and insightful local history. We'll be sure to pass along your kind words to him. We’re glad you had a 10/10 experience and hope to see you again soon!
Zanzibar Cityの類似ツアーを比較
最安値: ザンジバル空港送迎とアイランドシャトルサービス — $20
最高評価: Stone Town Private Walking Tour — 4.9 (415 件のレビュー)
最短: Zanzibar Airport Transfers Pickup and Drop off/departure — 1 時間