Avoid at all costs.
Two minutes after getting off the docks we were boarded by the Turkish coast guard without receiving any explanation by the guide, whose English was too poor to convey any intelligible information.
After being detained for one hour and five minutes, the coast guard let us go and we returned to the docks. Several tourists got off the ship (me included) as the time elapsed while being detained by the coast guard meant that most of the cruise would take place under a very dark sky, not during the sunset as promised. Before unboarding I repeatedly asked for confirmation from the staff on deck that I would be issued a refund, and they said that I would. To my surprise, both Viator and the operator refuse to refund me for a service that never took place. To all effects and purposes, I have paid 40 euros to be detained under the sun by the Turkish board guard.
I will not go into other details because I did not have time to interact too much or see any of the attractions. Suffice it to say, Turkish tour operators often have a reputation of dishonesty and dishonest, and this is a perfect example of them taking advantage of vulnerable tourists.
If you a book a tour don’t do it on this platform. You will be unprotected if any issues arise.
事業者からの返答
Dear David, we are sorry the Coast Guard inspection caused such distress. This was a routine maritime safety check — required by Turkish law for all vessels on the Bosphorus — and completely outside our control.
We do want to clarify for other travellers: the cruise resumed after the inspection and continued as planned, including the sunset views. Unfortunately, you chose to disembark before we set off again, which we fully respect — but the tour itself was completed in full for the remaining guests.
P
Piliwi
May 4, 2025
Essential
Highly recommended. It gives you a panoramic view of the city from another point of view.
Spectacular sunset. The guide's fine.
Highly recommended
事業者からの返答
Thank you for your kind words! We're delighted to hear you enjoyed the panoramic views and the sunset. It's great to know our guide contributed positively to your experience. We truly appreciate your recommendation!
R
Richard_P
December 26, 2024
Enjoying the Boat Ride
Nice boat ride, a bit breezy (not the tours problem). Did not like being dropped off in a different place than we boarded.
事業者からの返答
It is stated in the itinerary that the meeting point and endpoint are different places. Therefore, giving us a low star rating ignores the effort of the whole team, it is really sad.
S
Scott_C
October 16, 2024
Nice tour
Nice cruise and service. Difficult to find location to checkin. Good snacks served. Beautiful sunset cruise that allowed to see Istanbul in both the daylight and at night with the city lights are on!
事業者からの返答
Thank you for your nice comments and likes. However, giving you four stars is ignoring the efforts of the entire team, it is really sad. We would have loved to have received five stars from you.
P
Priya_P
April 19, 2024
Disappointed
Unfortunately I was quite disappointed by the experience. The tour is advertised as a tour with an “expert guide” however it seemed the guide knew little about Istanbul, the sights or its history as all that was pointed out was clubs, shops and residential areas.
There was a group of at least 14 people and as the guide didn’t have a mic or tannoy, nor was his voice particularly loud, we only heard snippets of the tour as he sat with each group separately.
Additionally, the tour was meant to end in Karaköy however we were dropped off at Kabataş Pier and told to make our own way back.
事業者からの返答
I'm truly sorry to hear about your disappointing experience, and I appreciate you taking the time to share your feedback. It's always our goal to provide a comprehensive and insightful tour, and I regret that we fell short in this instance. Your comments about the guide's knowledge, the audio difficulties, and the change in the drop-off point are valuable and will be looked into immediately to improve the experience for future guests. We sincerely apologize for any inconvenience caused and are committed to making improvements based on your feedback. Thank you again for sharing, and we hope to have the opportunity to provide you with a better experience in the future.
E
engineydiengineydivo
April 17, 2024
Bosphorus Tour
We had a wonderful boat tour with our friends. The exquisite view of the Bosphorus cannot be described but experienced. The interest is amazing. We were very pleased. I strongly recommend it to everyone.
事業者からの返答
Harika bir deneyim yaşadığınızı duyduğuma çok sevindim! Boğazın o eşsiz manzarasında geçirdiğiniz zaman ve aldığınız ilginin memnuniyet verici olması bizim için de çok değerli. Sizin gibi misafirlerin geri dönüşleri bizleri motive ediyor. Geri bildiriminiz için teşekkürler, bir sonraki gezinizde tekrar görüşmeyi umuyoruz!
9
911hesnae
April 17, 2024
Bosphorus Boat Tour
The boat tour we attended with our friends was wonderful. It was great to accompany the sunset ☀. Everyone who cares about the service on the boat is professional in their job 🥰 Thank you very much.
I have already recommended it to many people.
事業者からの返答
Katıldığınız tekne turunun harika geçtiğini duyduğuma çok sevindim! Tekne içindeki hizmetin ve profesyonel ekibimizin memnuniyetinizi sağlaması bizi çok mutlu etti. Teşekkürler, bir sonraki ziyaretinizde yine sizleri ağırlamaktan büyük mutluluk duyarız!
F
fatiheX9851RG
April 16, 2024
By bosporus curuise
We had a nice day on the Bosphorus, the guide gave a really good explanation. It is ideal for families, children and couples. Do not return without leaving Istanbul for this tour. The sunset on the Bosphorus was excellent. The attention and care of the staff was very good. I recommend it to everyone.
事業者からの返答
Boğazda geçirdiğiniz güzel bir günü duyduğuma çok sevindim! Rehberimizin etkili anlatımı ve turumuzun aileler, çocuklar ve çiftler için ideal olması harika. Tavsiyeniz için çok teşekkür ederiz, İstanbul'dan ayrılmadan bu turu deneyimlemek gerçekten unutulmaz bir anı olacak. Herkese öneriniz için minnettarız!
C
Cristina_B
April 11, 2024
Amazing views and service without a crowded boat!
Really great experience! Sena our guide was super nice and helpful. Enjoying amazing views from both sides of Istanbul without having to wait in line or struggle to find a good spot on a crowded boat was sooo worth it! I highly recommend!
事業者からの返答
Thank you for sharing your experience! We're thrilled to hear that you had such a great time, and that Sena, our guide, made a positive impact on your tour. We completely agree that enjoying Istanbul's amazing views without the hassle of crowded spots or long waits really makes the experience special. Your recommendation means a lot to us, and we’re so happy to have been part of your journey!
8
856rickp
October 24, 2023
No Guide, No Golden Horn, Not what we expected!
Boat is dirty, they charged us 30 Euros for 1 beer and 2 wines. No English announcing what we see. Did not see the Golden horn, NO GUIDE.
事業者からの返答
We apologize for not providing the high-quality service we aim for. Your feedback is crucial for us to improve, and we'd like to hear more about your experience.
Istanbulの類似ツアーを比較
最安値: İstanbul Mega Lüfer Dinner Cruise Bosphorus and Show - Pvt. Table — $30
最高評価: Best of Istanbul 1, 2 or 3-Day Private Guided Istanbul Tour — 5.0 (10,265 件のレビュー)
