It’s a long boat ride to the whale sharks and when you get to the area there are several boats in the area all searching. It could be a matter of minutes finding them or in our case 1 plus hours. Overall, it was a wonderful experience. Everyone got to go in the water at least 3 times. Afterwards we stopped and got to go swimming and had Ceviche. Awesome experience!
S
scottv398
September 18, 2026
Amazing Whale shark experience
Eco colored Mexico was our tour company and they did an amazing . Alejandro and the captain did an amazing job getting us to where the whale sharks were and then positioning us in the perfect spot to go in and swim with them.
If you wanna see a whale shark as I have my entire life, this was definitely the place to go.
P
Petra_A
September 16, 2026
I didn’t at 64
I am age 64 fairly healthy and my friend 72. My friend heard about the whale shark experience through a family member. During our experience in the ocean, I observed several group members out of breath after the first initial swim with the whale shark. The water appeared a little choppy with humid and hot weather, which increased my fear. Victor the tour guide, about age 26 held my hand when I jumped in the water to swim with the whale shark, it was an incredible experience. Thank you victor for helping me conquer my fear and enjoying this tour with my friend.
T
Toni_S
September 15, 2026
Amazing experience! These...
Amazing experience! These gentle giants are so majestic. The crew was very fun and educational. Highly recommend!
E
Excursion05888605919
September 10, 2026
Once in a lifetime experience
The whole experience was amazing! Our tour guide Arturo went out of his way to make sure that we got to see the whale sharks as it is coming to the end of the season! The crew were so friendly and made the experience very special!
N
Natasha625273
September 10, 2026
Highly recommend
From start to finish this was an amazing tour. Genuinely once in a lifetime and so surreal. They were outside the hotel at the exact time they said. Provided a light breakfast as we waited at the dock. The driver Carlos, guide Arturo, crew and captain were amazing and made us feel so safe. They actually stayed longer than we were due to stay to make sure everyone on the boat swam with whale sharks which was greatly appreciated. We were provided with lots of soft drinks and water throughout the boat journey and also sandwiches and delicious freshly caught/made ceviche (this was amazing). Everything was so well thought out and greatly appreciated.
M
m_nicaj510
September 9, 2026
extraordinary
excellent guide, wonderful experience for the whole family
C
Clint_J
September 7, 2026
Don't go solo
Don't go solo because they seem to cater to couples and groups when taking videos (my camera didn't work for some reason). I know for a fact that videos were shared primarily with the Spanish speaking guests and not with myself. They operators on the boat were polite but focused more on the other groups and couples and I felt like I was an afterthought
事業者からの返答
Dear Mr. Clint,
Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that you felt overlooked during your tour, especially as a solo traveler.
We understand how important it is for every guest to feel equally welcomed, included, and attended to, regardless of whether they are traveling alone, as a couple, or as part of a group. Your comments are therefore taken very seriously, and we sincerely apologize if our team gave you the impression that your experience received less attention than that of other guests. That is certainly not the level of service we strive to provide.
We are also sorry to hear about the issue with your camera and that you did not feel adequately supported in this regard. While technical difficulties can occasionally occur, we recognize that our team should always make every reasonable effort to assist and ensure that each guest feels included in the experience.
We truly appreciate your feedback, as it gives us an opportunity to review how we interact with our guests and to reinforce with our team the importance of providing the same level of attention and hospitality to everyone.
Please accept our sincere apologies. We hope you will consider giving us another opportunity in the future to provide you with the attentive and welcoming experience that you should have received from us.
Warm regards,
Ecocolors Tours
M
Maria_R
September 6, 2026
It was amazing! Highly...
It was amazing! Highly recommend!! Monserrat was very kind and gave us clear instructions so when it was time to swim we knew exactly what to do.
We saw whales and manta rays!
G
GrandTour20578229439
September 6, 2026
Bucket list ✔️
Amazing experience! Captain and crew were great. Monserrat was a wonderful, knowledgeable guide. Ceviche and guacamole served after the whale shark encounters was delicious! Highly recommend!
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