Very unprofessional! After impossibility to join the diving activity, I was promised to get reimbursed.. the manager said they will call the third party, then stopped answering at all to escape it. They didnt even try to change the timing schedule or find any other solution. Not recommended!
They will comment here that the refund it's being processed, but in fact, nothing is being processed and they stopped responding to my messages. If this review is still present means I was never refunded.
事業者からの返答
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience.
Please note that we have already contacted Viator and informed them that we are happy to proceed with a refund of $35 according to their process. As the booking and payment were handled through Viator, the refund must be completed directly by their system.
We understand your frustration and sincerely apologize for any inconvenience caused. We remain available and cooperative with Viator to finalize this matter.
Thank you for your understandin
3
331dahlias
May 20, 2025 · via Tripadvisor
Amazing experience
Thaer was an amazing instructor and I had the best time! Highly recommend. Showed me some really beautiful parts and cool fish
事業者からの返答
Thank you so much for your kind words!
It was a pleasure diving with you and showing you the beauty of Aqaba's underwater world. I'm very happy you had a great time and enjoyed the cool fish and beautiful spots. Hope to see you again for another adventure soon!
Best regards,
Thaer
N
nuhamahmoud24
May 13, 2024 · via Tripadvisor
Super perfect
The diving was perfect, and the staff was super friendly and helpful
It was so amazing and everything was perfect on the yacht trip
Their professionalism was outstanding
The best recommendation ever <3
Whenever I return to Aqaba, I'll be back for them.
thank you so much guys
事業者からの返答
Thank you for choosing our center
We look forward to seeing you soon
We will be happy to serve you
Thank you all
Thaer Al-Bitar
M
mohameddO3944BJ
February 21, 2024 · via Tripadvisor
A must-do activity with Hammerhead
The team is very professional. They are serious, the activity is secure even if you do not master it, the instructors are there for you. In addition, you will take magnificent photos with the corals. Recommended Hammerhead diving. Very nice experience.
事業者からの返答
Merci pour le merveilleux temps passé à rédiger votre avis
Nous espérons vous voir bientôt
Thaer Al-Bitar
L
lydiacJ8792PG
September 12, 2023 · via Tripadvisor
Amazing!
Ahmed and Samer were the best instructors! We enjoyed the experience 100%. Without a doubt the best diving school in Aqaba. Super nice and attentive at all times
事業者からの返答
Thank you for taking the time to write your review
It was truly a wonderful day
We hope to see you again
S
sondosj866
September 7, 2023 · via Tripadvisor
Good instructor
A very wonderful experience. The coach Ahmed was very wonderful and took care of us at all times. He was very friendly
A very wonderful experience, I highly recommend it
Especially with coach Ahmed
事業者からの返答
Thank you for taking the time to write your review
It was truly a wonderful day
We hope to see you again
S
sami k
August 28, 2023 · via Tripadvisor
What a TEAM!
What an experience!
Unbelievable team: so passionate about scuba diving and super kind!!
I recommend everyone this amazing experience
事業者からの返答
Thank you for taking the time to write your review about our services and our team
We are ready to see and serve you again
We hope to see you again
A
audeb505
July 30, 2023 · via Tripadvisor
A truly uplifting experience : Thank you
I can only recommend this place, which for me has been a truly uplifting experience, both in terms of the activities and the people I've met there.
The European manager is incredible and only wants one thing: for everyone to have a wonderful time, both underwater and in his diving club.
Ibrahim, the instructor, treated me like a princess from beginning to end, being very gentle and attentive to my hearing issues.
You can go to this diving center with your eyes closed.
Once again, a big thank you for this day.
事業者からの返答
It warms my heart to hear how much you enjoyed your time at this diving center! Your recommendation speaks volumes about the fantastic experience you had there, not just with the activities but also the wonderful people you encountered.
It's evident that the European manager's passion for ensuring everyone has a fantastic time shines through, creating a welcoming and uplifting atmosphere. Their dedication to making the underwater adventures and time at the diving club memorable is truly commendable.
Ibrahim, the instructor, also played a crucial role in making your experience special. Treating you like a princess and being attentive to your hearing issues shows his professionalism and care for every individual's needs. It's wonderful to know that you felt comfortable and well-taken care of throughout your journey.
Your assurance that others can trust this diving center with their eyes closed is a powerful endorsement of the exceptional service and memorable experiences they provide.
I'm glad to hear that your day at the diving center was so remarkable, and it's evident that the positive impact will stay with you for a long time. Thank you for sharing your uplifting experience, and I hope you have many more incredible adventures in the future! 🌊🤿💕
O
Oliver_Miles123
July 19, 2023 · via Tripadvisor
Amazing and comfortable
First time diving, amazing experience I’ve ever seen colours like it. Great team made it easy and comfortable for a first timer.
事業者からの返答
Hi there,
Thank you so much for your review of your first scuba diving experience! We are so glad that you had an amazing time.
We're happy to hear that you were impressed by the colors of the underwater world. The Red Sea is home to some of the most beautiful coral reefs in the world, and we're always happy to share this experience with our guests.
We're also glad that you felt comfortable on your first dive. We know that it can be a bit daunting to try something new, but our team is experienced in making sure that first-time divers feel comfortable and safe.
We hope that you'll come back and visit us again soon!
Sincerely,
The Hammerhead Diving Center
4
437muradi
July 13, 2023 · via Tripadvisor
Great
Great experience with this great team
Thanks , so we hope to do this again and again . See you next time
事業者からの返答
We're thrilled to hear that you had a fantastic experience with our team at Hammerhead Dive Center! Thank you for your kind words and for choosing us for your diving adventure. We look forward to having you dive with us again and again in the future. See you next time for more incredible underwater explorations! Safe travels until then! 🐠🌊 #HappyDiving #HammerheadDiveCenter
Aqabaの類似ツアーを比較
最安値: Stargazing Adventure in Jordan — $30
最高評価: Private Diving Experience in The Heart of Red Sea in Aqaba — 5.0 (400 件のレビュー)
