Absolutely awful experience. Waited at the airport for over 2 hours to be picked up. No one would pick up the phone to let us know what's going on. As for the tour itself, we only saw the city - they did not take us to either Puerta del Diablo or the Rainbow slide! The tour lasted under three hours even though it was supposed to be a full-day tour. Have reached out to the company multiple times seeking a refund. They will not respond.
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Jeremy_B
April 6, 2026 · via Viator
Overall awful experience
Absolutely terrible experience. Flew in specifically for a 1-day layover tour. Sat around the airport for over 2 hours waiting for the tour guide/driver. As for the tour itself, we only saw the city, we did not see puerta del diable or the rainbow slide. Horrible communication with the company - they wouldn't pick up the phone; would reply randomly through Whatsapp. Have requested a refund and have gotten no response. I would avoid this company/tour at all costs.
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mercedessX9462JV
October 12, 2025 · via Tripadvisor
TERRIBLE AND SCAMMERS
Beyond horrible experience with this company. My family and I booked this tour for our one excision in El Salvador. We requested hotel pick up and I reached out to the number listed on the listing and messaged on the trip advisor messaging. They got back to me via WhatsApp and said they cannot locate my booking. After sending them all of the information including screenshots of my booking.. NO ONE EVER GOT BACK TO ME. My family tried calling and messaging them as well and NO RESPONSE. I called more than 10 times and NO RESPONSE. At this point this has to be a scam. Do not EVER book with this tour company unless you want to be scammed. Such a horrible experience on our first day in El Salvador.
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Joel_J
July 25, 2025 · via Viator
They never showed up and canceled on me twice!
The phone number never worked. They never called me and canceled on me twice. Almost ruined my trip in El Salvador because I really wanted to do the rainbow slide. I'll be back and next time find a better company.
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Gresham_G
November 21, 2024 · via Viator
El Salvador tour
A very good tour , my driver met me at airport for arrival and departure with courteous and professionalism,
I was able to see all the sites I had planned and the driver went above and beyond
I recommend this tour and will book again my next trip in El Salvador
1人が参考になったと回答
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SJ_WorldTravelers
March 1, 2023 · via Tripadvisor
San Salvador con Don Martin
I loved this tour! My guide, Don Martin, was a pleasure to be with! He is very knowledgeable about the city and it’s history! He helped me with pictures, shopping, and answered all the questions I had! I recommend this tour and specifically with Don Martin. I plan to come back and do more tours with him and my family! Muchísimas gracias, Don Martin! Usted fue la mejor compañía para este tour.
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andrew_e_traveler
December 28, 2022 · via Tripadvisor
Great tour of San Salvador!
Roberto was a great tour guide. He shared lots of history and personal experiences during our tour. Highly recommend this experience!!
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204juandavidf
November 8, 2022 · via Tripadvisor
Great, great, great!
Don’t read the review, just book this trip! An amazing to San Salvador with Marbel. Feel like San Salvador is your hometown!!
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最短: Fun Walking Tour of San Salvador's Historic Center — 3 時間