Not worth the time or money. Go if you have time to spare and nothing else to do.
It’s not worth it.
- we started at 7:30am. Spent most time in bus than in the actual places.
- this should have been a two day trip for the price we paid. Because is no other entry fees or any other expense except the travel expense
- the guide, Lidia, lacked basic empathy and communication skills. Her trail of thought would get lost and she repeated endlessly. It was annoying. But i can say this maybe just my experience.
- Halstatt is definitely worth it. It’s beautiful and must make a visit. But this trip is not doing justice to the beauty. I would have appreciated if they allowed us to get off at the start of Halstatt lake so we can walk the beautiful trail. Instead, they took us to the most touristy place and gave us 1:45 hrs to see the place and eat and shop. This is when there was no breakfast.
Salsburg has two atttraction- Morzart and Sound of music. Both are mere pass bys. We spent an entire day only to be rushed by Lidia so she can keep to her time. Did not enjoy the experience.
We reached at 9pm. Not worth my one precious day in Vienna and not worth my money.
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Natia_S
October 1, 2026 · via Viator
Places are really very nice ,but avoid big groups and not Austrian guides
I booked the private/small group tour for 8 people.. on August 20, I even contacted the site chat, to be sure, that we will be 8 person in the mini bus, with the guide!! I payed 1191.68 Eu. There was no hotel pick up encluded.. on September 22, I contacted the Viator chat again, asking for hotel pick up.. they told me, they would check and come back to me. Nobody sent me anything.. So we arrived to the meeting point , on September 27, 7.30.. and discovered, that we are with the huge-70 people group.. :( when I expressed my pretentions, the ugly Russian woman, who whas in charge .. was so rude !! But as we had only few days in Vienna. and all our other days were fully booked with other trips. we had to join this group, had to travel in 2 floor bus.. where a guy beside me was sleeping and snooring all 6 hours of driving .. and 2 spenish speeking girls were talking on loudspeaker with their friends and realtive all 6 hour , that we spent in the bus. The guide Sabrina, yang woman, was giving only poor nessesary information.. :( in Salzburg , there was also ugly guide Natasha.. they were just only making their duty without any interest .. So we dropped this guide.. went to visit city by ourself :( The places to visit were really nice, but the guides and attitude to the customers were unaccepatble !! My question is, why they put us with 70 people group, while my request was the small group trip?
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871dawnn
October 1, 2026 · via Tripadvisor
Good day but very long!
Alexander was very knowledgeable and gave lots of great information. The views were spectacular! We very much enjoyed the tour and did our own thing in Salzburg rather than spend time with the local guide. I would have liked more info on what to expect timing-wise. It is a very long day.
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Daniel_L
September 29, 2026 · via Viator
Nice
The experience was good, though a bit rushed for visiting two such beautiful places rich in detail. The downside of the tour was the bus; the restrooms weren't working (even though it had them).
事業者からの返答
Thank you for your feedback! We’re glad you enjoyed the experience and visiting both beautiful destinations. We’re sorry for the inconvenience with the restroom on the bus. For everyone’s comfort, our tour includes scheduled restroom stops approximately every two hours during the journey.
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171beverleyl
September 29, 2026 · via Tripadvisor
Worth a visit
Lovely young guide Sophie
Was helpful uppity and professional.
We left 15 minutes late.
In Salzburg needed a little extra time, but because the driver had to finish on time, 15 minutes were lost that we could have done with.
事業者からの返答
Thank you for your kind words about Sophie! We’re delighted to hear that you found her helpful, attentive and professional.
Regarding the 15 minutes at the start, this is part of the normal boarding process rather than a delay. Our guests need to be guided from the meeting points to the coach and then given enough time to board and settle comfortably, especially on a large coach. This process is already taken into account in the tour schedule.
The itinerary is carefully planned to allow guests to experience both Salzburg and Hallstatt while also ensuring a timely return to Vienna. We understand that an extra 15 minutes in Salzburg would have been appreciated, and we’re grateful for your understanding.
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Lisa_A
September 29, 2026 · via Viator
Hallstatt is a must see!!
VERY long ride if you are up to it. Hallstatt so so beautiful. The trip is very well organized. Sophia our leader was amazing and she does deserve credit along with driver.
Only con is getting on bus. It was a free for all. Basically a dog fight. Would be awesome if when you bought tix you could pick your seats. That is most fair way to get your preferred seats - first come first to pick. And to sit with friends/fam.
事業者からの返答
Thank you for your detailed feedback! We’re delighted to hear that you enjoyed the beauty of Hallstatt and found the tour well organized. We especially appreciate your kind words about Sophia and our driver — we’ll be happy to share your recognition with them.
We understand your comments about boarding and seating. Seats are not assigned on our buses, and guests choose from the available seats when boarding. We appreciate your suggestion about reserving seats and will share it with our team for consideration. Thank you again for joining us!
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gerrainepoole
September 27, 2026 · via Viator
Well worth it if you are...
Well worth it if you are short for time in Vienna . Fabulous day trip but short of time in each town ( 2 hrs each) if the bus started at 6am - more time could be spent in each one.
Bus is 3 hrs to Hallstatt- which is fine as you can snooze on way there, the first hour is mainly city and towns and then countryside
Hallstatt- we did the cable car up to the skywalk which is well worth it! The views are amazing. We did not have any time to go to the salt museum or venture down the Main Street fully which looked gorgeous! And we were not wasting any time!!
The extra hour could definitely be spent here. So quaint.
1 hr in between both on the bus
Salzburg - national day was being celebrated so we got the best of both worlds, the traditional outfits being worn by the locals really emphasised the atmosphere. Fabulous little streets with nooks and cranny’s which lead into other streets.
3 and 1/2 hrs back to Vienna
If you have enough time it would be well worth spending a day in each place but if not - great choice of a tour !!
事業者からの返答
Thank you for your detailed review! We’re glad to hear you enjoyed the tour and appreciated the experience despite the limited time at each destination.
This tour is specifically designed for travelers with limited time in Austria who would like to visit both Hallstatt and Salzburg in one day, covering around 660 km. If you have more time, we recommend visiting each destination separately to enjoy them at a more relaxed pace. Thank you again for joining us!
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Elizabeth_M
September 26, 2026 · via Viator
Great experience
Everything ran on schedule. Our handsome, articulate and well informed guide, Alexander, gave a running commentary about the history, geography and economic status of Austria. He has every right to be proud of his beautiful country. A personable and cheerful person. I give him 5 stars. It is disappointing that none of the companies provided a guided tour. I was kind of lost in Salzburg and my phone battery died. Luckily I remembered the street where we were to meet.
事業者からの返答
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed Alexander’s commentary and appreciated his knowledge, enthusiasm, and pride in sharing Austria with our guests. We’ll be happy to pass your kind words on to him. We’re also glad everything ran smoothly and that you managed to find your way back to the meeting point. Thank you for joining us!
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xiniaj2026
September 26, 2026 · via Tripadvisor
Beautiful places
We saw beautiful places and everything was very good. It's just that we didn't have the option of a guide in Spanish, so we had to take this one, and the language made it difficult for us to learn more about the places and also for the guide's instructions. In general terms, I recommend it for the price-to-value ratio.
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James_S
September 26, 2026 · via Viator
Sofia was great, very...
Sofia was great, very informative. The views were breathtaking and it felt like you were in a dream. We were very happy with our choice in this tour. These cities were definitely worth seeing. I’m
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