This toyr experience was nothing short, of amazing. Our driver for the day, Rui was very courteous, kind, professional, and customized our itinerary based off of his local knowledge and even provided recommendations for other things to do for our remiqing stay in Portugal. I highly recommend booking this tour and asking specifically for Rui again as he was a pleasure and made my gamily feel so safe and taken care of!
事業者からの返答
Hi Leiaka, thank you very much for your fantastic feedback! We are extremely happy to know that you had an incredible experience and that Rui contributed to making your tour so special. Thank you for your compliments on Rui's professionalism, courtesy and local knowledge. We will be sure to pass along your comments to him. We are so pleased that your family felt safe and well cared for. We hope to welcome you back to Portugal soon!
P
Peter_B
October 4, 2024 · via Viator
Take a double dose of patience before visiting Pena.
Unfortunately the most memorable part of the trip was the overcrowding at Pena. Far too many tickets were sold and the crowd management was poorly handled.
The rest of the trip was satisfying but it started off terribly at Pena. A+ for the driver though as he treated us very well.
1人が参考になったと回答
事業者からの返答
Hi Peter, thanks for your feedback. We are very sorry that your visit to Palácio da Pena was hampered by overcrowding. We understand how frustrating this can be, but we remind you that the management of monuments such as the Penalty Palace is not in our responsibility, due to this factor we regret that it led to penalizing our score.
We are happy to know that the A+ compliment to our driver, this being our target.
Always available, Exclusif Travels & Tours
R
Rick_B
January 11, 2024 · via Viator
Best use of our time in Sintra!
We are back at home and have commented many times how glad we were that we went to Sintra with Miguel! There is no way we could have accomplished everything we did with a small group let alone by our selves. Miguel arrived on time in a fresh clean very comfortable car with questions about what we wanted to do, including what type of lunch we wanted. Our guide was so qualified, knowledgeable and helpful. He was a great communicator and let us know what to expect and we felt comfortable that he would be there waiting for us with a smile when we finished our tours.
1人が参考になったと回答
事業者からの返答
Thank you so much for sharing your positive feedback about Miguel’s Sintra tour! We are so happy to hear that you had such a great experience and that Miguel helped make your visit even more special. It is great to know that the punctuality, comfort of the car, the knowledge of the guide and the attention to detail made all the difference. We greatly value feedback from our customers and will pass on your compliments to Miguel. We hope to be able to provide you with memorable experiences like this many times in the future!
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Bart L
August 22, 2023 · via Tripadvisor
Perfect chauffeur driven experience
Comfortable transport to the key sites on the itinerary. Miguel was an excellent driver, very chatty and knowledgeable about the areas we were driving through and the places we visited. Overall the team were helpful and flexible to meet our needs.
事業者からの返答
Thank you so much for sharing your positive experience! We are so happy to hear that you had a pleasant experience with the comfortable transportation and that Miguel was an excellent, attentive and knowledgeable driver. It is great to hear that our team was able to accommodate your needs and provide flexibility. We greatly value your feedback!
