Great service. Was easy to communicate with when scheduling times. Very quick responses. Made the airport travel easy
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
H
hannjuho
July 3, 2026 · via Tripadvisor
Great, reliable service
Very impressed with the service. The driver arrived early and was very helpful with the suitcases. He was pleasant and the journey was comfortable. I will use MiniCabRide again.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Z
zertya2016
May 16, 2026 · via Tripadvisor
5 stars!
Very helpful and got us to airport safe and on time!
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
5
567eirinim
May 15, 2026 · via Tripadvisor
Excellent service
Excellent service. The driver was super polite and professional and he went above and beyond to help in any way that he could so that we had an amazing trip.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
D
Dary_W
February 20, 2026 · via Viator
This transfer was excellent and comfortable, like most of the services I've used with Viator. This experience was excel.
Excelente this experience… really excellent.
But I will take advantage of this channel since I have no other way to inform you I only the first time, I had a bad experience with the company, specifically with the taxi you assigned me this time from the Tower London Hotel to the airport H, the assigned driver never answered my calls or texts. I had to contact another phone number listed in the communication options, and I almost missed my flight from another country. Use a hotel taxi for the first time… Almost all I use Viator. They told me they would refund the money I paid to Viator plus the fine for the incident, but they didn't. It was a very bad experience, and it's unfortunate because I've been traveling with Viator for years, and nothing like this has ever happened before. I recommend analyzing and correcting these kinds of situations to avoid losing customers and recommendations.
事業者からの返答
Dear Customer
Thank you very much for your review and for choosing us on 18th for your transfer from Gatwick to The Tower Hotel, Saint Katharine's Way, London, E1W 1LD. We are truly pleased to know that your arrival transfer was excellent.
However, after carefully reviewing our system, we would like to clarify that we did not receive or operate a return booking from The Tower Hotel to the airport under your name or reference. According to our records, no return journey was assigned to our company on that date.
It appears that the return transfer may have been booked with a different provider.we kindly recommend verifying the supplier details shown on your booking confirmation, as multiple transport companies operate through the same platform.
We completely understand how stressful airport transfer issues can be, especially when travelling internationally, and we are genuinely sorry to hear about your experience. However, in this case, the return journey was not handled by our team.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
B
barrettweiser
November 5, 2025 · via Viator
Great ride
Our driver, Mario, was one-time, had a very comfortable car and was very professional. We traveled in rush hour traffic and Mario got us to Gatwick safely.
7
724yassinel
September 11, 2025 · via Tripadvisor
Very good experience.
Very good experience with MiniCabRide. Friendly and courteous driver. Comfortable car. Excellent value for money
事業者からの返答
Dear Customer,
We appreciate your review. Your feedback is highly valued and demonstrates our dedication to excellence. It is gratifying to learn that you had a favorable experience with our services.
At MiniCabRide, we are committed to delivering outstanding service and surpassing customer expectations. Your satisfaction remains our highest priority, and we are thankful for your confidence in us.
Should you require any additional assistance, please do not hesitate to contact us.
We eagerly anticipate the opportunity to serve you again.
Best regards,
Customer Care
MiniCabRide
L
leahz530
August 19, 2025 · via Tripadvisor
Excellent booking process
Booking was excellent and very smooth. I did it over the phone from Canada and the agent who helped me was excellent. Very helpful and made the booking seamless. On the day of pick up from the airport everything went smoothly and just as planned they provided me with car seat and a booster seat for my two children. We had to wait a few minutes for the driver to arrive. The only negative thing I have to say was that the driver took the longer route to our destination which resulted in a long drive which was tedious for my young kids after a long haul flight the driver should be more attentive in ensuring that passengers arrive quickly and be efficient. We found out from friends and family that he took the longer route, possibly to save the toll expense via the congestion charge route however this resulted in a 1 hour ten minute drive turning to 2.5hours!! This is the driver's fault and not the company but the company should ensure to train their drivers to take the best possible route.
事業者からの返答
Dear Customer,
Thank you for your review,
We appreciate you're writing the review and bringing this to our attention.
Upon checking, we can not find any of your bookings or calls related to you. If you do have any booking reference number, you can publish it publicly or send an email to us at info@minicabride.com, and we will investigate.
Kind Regards,
Customer Service Team.
M
Maps13384205885
May 11, 2025 · via Tripadvisor
Good family ride
Easy to book with a child seat through online chat. Very nice driver who was on time both in picking us up and by drop off. Would use again for sure!
事業者からの返答
Dear Valued Customer,
Thank you for your review. Your feedback is greatly appreciated and reflects our commitment to excellence. We are pleased to know you had a positive experience with our services.
At MiniCabRide, we strive to provide exceptional service and exceed customer expectations. Your satisfaction is our top priority, and we are grateful for your trust.
If you need any further assistance, please feel free to reach out.
We look forward to serving you again.
Sincerely,
Customer Care
MiniCabRide
M
massimobanera83
April 24, 2025 · via Tripadvisor
Smooth journey back to London
The journey was smooth and the car was spacious and comfortable. The driver picked us up at the airport as expected. Overall a very good experience
事業者からの返答
Dear Valued Customer,
Thank you for your review. Your feedback is greatly appreciated and reflects our commitment to excellence. We are pleased to know you had a positive experience with our services.
At MiniCabRide, we strive to provide exceptional service and exceed customer expectations. Your satisfaction is our top priority, and we are grateful for your trust.
If you need any further assistance, please feel free to reach out.
We look forward to serving you again.
Sincerely,
Customer Care
MiniCabRide
