Our driver was helpful. It was nice getting a direct ride to our hotel offer a long international trip. Our driver also helped us carry our lovage to the front of the door of the hotel.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
H
HiteshSingh1
August 24, 2026 · via Tripadvisor
Highly recommend
Very friendly and convenient
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
B
Brittney_G
July 25, 2026 · via Viator
Prompt and easy transfer...
Prompt and easy transfer from London Heathrow. Have used this service on multiple occassions and it has always been excellent.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
J
Joel_H
July 7, 2026 · via Viator
Vendor Misrepresentation
MiniCabRide overbooks constantly causing them to be an hour delayed in my kids pickup at Heathrow. They claim traffic was the issue but the driver confirmed that was not the case. I asked for a partial refund but they claim it has to come from Viator, who also denies responsibility. Book directly when you are able.
W
WilliamC_L
June 24, 2026 · via Viator
Excellent service
This was great! Viator is always dependable. I had a last minute small change in pick up time and they got it done for me! Clean car, nice driver, on time and just a solid experience! Kudos to Viator for reliable service and far less than private drivers.
C
Cristabel_L
June 18, 2026 · via Viator
Okay
PROS: the car was extremely clean and got me to my desired hotel. The communication up front was proactive and they track the flight.
CONS: I don't know what happened but once I confirmed that my group was ready and waiting at the meeting point, it somehow then took 50minutes for us to get a driver. Hopefully my experience was an anomaly. We also did not receive any water.
事業者からの返答
Hi Cristabel,
Thank you for your feedback and for highlighting the positive aspects of your journey.
We sincerely apologise for the delay you experienced after confirming that your group was ready at the meeting point. We understand how frustrating it must have been to wait an additional 50 minutes, and we are sorry for the inconvenience caused.
We also apologise that complimentary water was not provided as expected. Your comments have been noted and will be reviewed with our team to help improve our service going forward.
Thank you for your understanding, and please accept our sincere apologies once again.
F
fsergi212
March 31, 2026 · via Tripadvisor
Private MiniCabRide Transfer from London Heathrow to Russell Square
I am a 76-year-old solo traveler from New York. I always use MiniCabRide for transfers between London Heathrow and my hotel in Russell Square during my three annual five-week visits.
The drivers are punctual, safe, friendly, and professional. I travel with two large duffel bags, a cabin bag, my shoulder bag, and a carry-on satchel. I have knee problems, so I am especially grateful for the kindness of the drivers in seeing to the luggage without even being asked.
The office staff is helpful in connecting me to the driver upon arrival at Heathrow, a large, bustling airport. Reasonable cost for a valued service.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
B
Bud56
January 25, 2026 · via Tripadvisor
Good transfer service.
Our driver was on time. He met us at the area where they told us to meet. The car was nice and clean. We would use this service again.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
S
scottscpa
January 16, 2026 · via Tripadvisor
Efficient service
Very pleased and efficient with their service. They called the day before to confirm. They called on day of pickup. Driver was waiting at a very convenient spot at the airport. Ride was efficient. Driver was polite and handled our bags. Strongly recommend
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care
MiniCabRide
M
Mark_B
December 27, 2025 · via Viator
Great service
Great communications in advance and on the day. Arrived as promised. Driver used a good route and transfer time was great.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care
MiniCabRide
