The boat Captain was funny and informative!! He told us every detail to expect in a funny and entertaining way!! It was a very cool experience in brackish water!! We experienced the glowing in the water just like the pictures on the internet! Great experience!! Even before the boat there was a fun vibe at the waiting area, where you could have food with your complimentary drink. There were a lot of passengers that went out and the staff were all friendly, polite and professional!!
B
Bryan_J
August 6, 2025 · via Viator
Overall a very disappointing experience
The only reason I’m giving two stars instead of one is because the driver was great, aside from that this was a pretty poor experience. First, it should be fully explained to anyone doing this that tickets for the ride are not pre-purchased or reserved so when you arrive you will have to wait behind everyone who got there before you. We ended up having to wait more than 90 minutes for our turn to go which completely ruined our night because we didn’t end up finishing and returning back to our hotel until very late at night.
Second, the place is LOADED with mosquitoes and you will be miserable getting bitten by them while you wait and the greedy opportunistic gift shop there will gladly sell you bug spray for $20 USD (add $5 more if you’re paying with credit card).
Yes the glowing light in the water is cool, but having to wait several hours when you include driving time and getting attacked by mosquitoes the whole time will ruin the experience for most people.
事業者からの返答
We are so sorry you had a bad experience Bryan, we will be sure to have bug spray in our vehicles, also some evenings there will always be a large crowd ahead of you, whether we pre book or not.
Thanks again for the feedback.
D
Davea_B
April 22, 2023 · via Viator
Best tour. 10/10. Will be back for sure.
The tour was absolutely amazing. Me and my bestfriend enjoyed the beautiful water, which was really cold but felt so good after we went in. Our driver was super nice and very informative. Definitely a 10/10 overall. Will definitely be back and with more friends.
事業者からの返答
Thanks Davea, looking forward to see you again.
T
Tamu_T
April 2, 2023 · via Viator
Nice tour
I recommend visiting the Luminous Lagoon.
It is a rare opportunity to swim and watch the water turn a bright blue around you.
My only complaint is that Viator listed the time on my ticket for 4pm which was actually 2 hours too early.
事業者からの返答
Thanks for the review Tamu, really appreciate it.
It's not viator fault with the pick up time, it gets dark much later in Jamaica now, so the tour pick up is later than before. We will go ahead and adjust the pick up time. Thanks
A
Amber_F
March 11, 2023 · via Viator
Good experience
My driver Marlon was absolutely the best! I had an awesome time! This was a great experience with good conversation.
事業者からの返答
Thanks, we appreciate your business and hope to see you again
A
Amber_F
March 11, 2023 · via Viator
Book Marlon
Marlon was great. He explained the scenery going and coming! We were pleased with the luminous excursion and Marlon's customer service.
事業者からの返答
Thank you for the kind words. Hope to see you again.
M
Moses_S
March 9, 2023 · via Viator
Must see !
Must see for all visitors to Jamaica! And Marlon is an amazing guide. Book this asap! You won't regret it
事業者からの返答
Thanks Moses, the Luminous Lagoon is truly mystical.
J
JENNIFER_B
March 8, 2023 · via Viator
Wonderful
Amazing experience thru Kennedy tours! Our driver Kirk was amazing!! Highly recommended
Hope you all so this
事業者からの返答
Thanks Jennifer, we really appreciate the kind words 🙏
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