The pickup was punctual. The guide's charisma and the performance of his duties were excellent. He tried to make himself understood even though those of us who were on the transport were Spanish speakers. It is recommended to consider having simultaneous translation or for him to approach Spanish. Otherwise everything was excellent..
事業者からの返答
¡Muchas gracias por sus 5 estrellas! Nos alegra saber que disfrutó de su experiencia con nosotros. Tendremos en cuenta sus sugerencias y esperamos recibirle nuevamente en Jamaica!
A
aishaluisoni
January 28, 2026 · via Tripadvisor
warmly recommended
Damion was punctual, knowledgeable and respectful at all times. I really enjoyed getting an authentic perspective! The Haunted Mansion was a lot of fun, be prepared to get surprised :-)
事業者からの返答
Thank you for your wonderful review! We’re thrilled Damion provided a punctual, knowledgeable, and respectful experience, and that you enjoyed the authentic perspective. We’re glad the Haunted Mansion kept you on your toes—surprises are part of the fun!
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Sophie G
January 27, 2026 · via Tripadvisor
Perfect for exploring Montego Bay.
Shawn our driver was excellent and brought us a lot of information. We enjoyed a visit to Rose Hall the guide was very attentive.
事業者からの返答
Merci beaucoup pour votre avis ! Nous sommes ravis que Shawn ait rendu votre transfert agréable et informatif, et que la visite de Rose Hall ait été enrichissante grâce à notre guide attentionnée. Nous espérons vous accueillir à nouveau bientôt !
R
romanrod20
January 21, 2026 · via Tripadvisor
A house with a past
We do ghost tours at most of our vacation spots. You learn a lot about the history of a town this way. This haunted tour in particular was a step up. It is an interactive ghost tour. Evenings only. There are people dressed up as former residents and they show up at times is all I will say. Highly recommend. The native music and dance at the beginning was cool too. Very friendly staff. There is a pub at the end to help calm your nerves.
We had the first tour after hurricane Melissa.
事業者からの返答
Thank you for the wonderful review! We’re thrilled you enjoyed the interactive tour and the unique blend of history, culture, and fun. We truly appreciate the recommendation and hope to welcome you again soon!
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Ijeoma_S
October 17, 2025 · via Viator
Driver Michael did not...
Driver Michael did not take us anywhere but Great house . Not if the other sites included did he stop . i was very disappointed and it felt like we over paid for a ride . Very disappointing i would not recommend waste of money over priced ride to Great house.
Great house was an overall nice experience tour guide was very nice and informative . visiting the house was a nice experience but not worth the price.
事業者からの返答
We’re sorry to hear that your experience did not meet expectations. It’s disappointing to learn that the tour did not include all the stops listed, as we aim to deliver exactly what’s promised to our guests. We’re glad to hear you enjoyed the Great House tour itself, but we completely understand your frustration about the value and itinerary. Please reach out to us at sales@holidayservicesltd.com
with your booking details so we can look into this further and work toward a resolution. Thank you for taking the time to share your feedback — it helps us improve our tours and service quality.
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Athea_B
August 6, 2025 · via Viator
Interesting and intriguing story
This was an interesting tour with a very intriguing story behind the house. The driver was quite informative and the tour guide did her best to make the story come alive. A nice afternoon activity suitable for everyone.
事業者からの返答
Thank you for sharing your experience! We’re so glad to hear you enjoyed the tour and found the story behind the house intriguing. It’s great to know that both the driver and the tour guide helped bring the history to life for you. We agree—it's a wonderful activity for everyone to enjoy. We hope to have the pleasure of hosting you again for more memorable experiences!
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Safari02150465595
July 24, 2025 · via Tripadvisor
Very informative tour! A cool experience. Just crazy hot and the end just became long. Our driver was great and we had a good time.
事業者からの返答
Thanks for sharing your feedback! We're glad you enjoyed the tour despite the heat and felt our driver did a great job.
J
Jill H
May 11, 2025 · via Tripadvisor
Best Haunted House Experience
Our family of 5 enjoyed this experience more than any other haunted house tour we have attended. Our guide, Sophia, was phenomenal and told the story well. The actors made the experience as real as it could get. Kudos to everyone at Rose Hall! We toured the evening of March 19, 2025. I highly recommend this tour!
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brendarF9659SB
March 29, 2025 · via Tripadvisor
Disappointed in tour
My husband and I booked the tour because I enjoy haunted house history. To our disappointment it wasn’t about the history of the beautiful mansion but more focused on actors scaring you and interrupting the guide. Not allowed to take any pics which is unlike haunted mansions we’ve visited in Savannah, Georgia and at home in Kentucky. It was dangerous with very dim lighting and actors continually jumping out and screaming. Another lady and I said several times it was very distracting with all the fake activity going on. Took us out to the crypt of lady that killed three of her husbands and again very dim lighting and stumped my toe on an object right by the back door. We felt like we just made a donation of $100 and a waste of our time. If you want to be scared in a haunted house then go to them during Halloween when you know what to expect. Not recommended to waste your money or time on this crap if a tour.
事業者からの返答
Thank you for taking the time to write this review! We truly appreciate it.
Our company is open to new recommendations and always advise their clients to read carefully the contraindications of each excursion, to ensure they can enjoy them to the fullest.
Sincerely,
Holiday Services Team
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Mobile62207875542
March 18, 2025 · via Tripadvisor
Small visit to the haunted house
The driver was very nice. Visiting the super interesting Rose Hall house, I really liked the guide and history of this house. The view is amazing from the White House. Me I went by day and of course, no ghost seen 🫣
