My excursion was...
My excursion was cancelled for no reason explained in the day if, I was very disappointed in Viator. Now I’m trying to find another activity for the day.
事業者からの返答
Thank you for your feedback. We're sorry to hear you were disappointed, and we understand how frustrating a last-minute change can be.
However, we would like to clarify that the tour was booked for one person only, and as stated in the tour details, a minimum of two participants is required for the excursion to operate. When we canceled the booking, we made sure to inform you of this requirement and the reason for the cancellation, and we did refund you IN FULL.
We always recommend reviewing the tour requirements prior to booking, and we encourage guests to reach out with any questions. We hope you'll consider touring with us again in the future under better circumstances.
Kind regards,
Loved the tour!
Tour was great and super informative. We learned a lot about the legend and sss able to get a glimpse of his life and history. Def would recommend!
事業者からの返答
Thank you so much for taking the time to share your experience on the Bob Marley Nine Mile Tour! We're thrilled to hear that you found the tour both informative and insightful. It's always a pleasure to help our guests connect with the rich history and legacy of such an iconic legend. Your recommendation means a lot to us, One love!
Great experience, would definitely book again!!
We booked the tour via Instagram. We saw great reviews online so we would figure it should be good and it definitely was!! The communication was really good. Quick and friendly response. They helped us book it online. It was quite a long ride (about 2 hours from Montego Bay) but Romeo was really friendly and he taught us a lot about Jamaica. He also had lovely Jamaican music in the car. The tour at the house of Bob Marley was well organized. We had a nice guide which showed us around. We would love to come back to Jamaica for a holiday instead of one day (we arrived by cruise). We would definitely with Island Treasure Tours again.
Thank you so much for everything!😊
事業者からの返答
Thank you so much for taking the time to share your experience with Island Treasure Tours! We're so happy to hear you had a great time exploring Jamaica with us, even if it was just for the day. It means a lot to know that you found the communication smooth and the tour well-organized. We're especially glad Romeo made the ride enjoyable with his knowledge and good vibes—he'll be thrilled to hear your kind words!
We truly hope you’ll come back to Jamaica for a longer stay next time. There’s so much more to see, and we’d be honored to show you even more of our beautiful island. Until then, thank you again for choosing us, and safe travels!
Warm regards,
Island Treasure Tours
