The tour operator not only didn’t show up, but also didn’t have the courtesy to let me know they were not coming. They didn’t answer their phone! It made me stand up in front of my hotel from 3:00 am to 4:30 am, until I called the Vaiator operator, your operator couldn’t contact them as well! Not only did it mess up my day, but I also couldn’t go back to sleep!
There should be a penalty for the company to notify those who mistreat the travelers.
事業者からの返答
We tried to contact you the day before, but you did not respond to our messages. The refund was made in full. We have all the evidence to prove it.
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racani118
December 23, 2024 · via Tripadvisor
Recommendation on tour in Barranquilla.
I am an inhabitant of Barranquilla, I recommend that in the tour include sectors such as El Prado neighborhood, so that you can see the houses republican style, colonial, gothic, it is also filling with good restaurants that delight the night the sector, also sectors of the shopping centers Buenavista 1, Buenavista 2 and Mall Plaza. Not to mention the sports arenas such as the Edgar Renteria, Metropolitan Stadium, the Downtown neighborhood, the house and museum of the carnival.
事業者からの返答
Nos alegra mucho que habitantes de esta ciudad tan importante en Colombia se encuentre comprometido con su ciudad y nos pueda recomendar sectores y lugares interesantes por visitar, agradecemos muchisimo tus recomendaciones y por supuesto que las tomaremos en cuenta para organizar un recorrido especial que abarque todos los puntos de interés de la ciudad.
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E6561LWanthonys
December 6, 2024 · via Tripadvisor
Good but could have been much better
I will try to point out the good things first. The driver was excellent. Pleasant through the trip and stopped to accommodate bathroom needs. The tour itself was good, if you spoke Spanish fluently. We requested an English speaking guide but we were not accommodated. Luckily one of the tourists, like us, spoke Spanish and English, and translated to the best of her ability. Also the toilet on bus did not flush and there was no soap. Thank God for hand sanitizer! that I brought. Also the electrical sockets did not work. The Barranquilla portion of the trip could have been longer and more detailed. Maybe even an hour at the beach in Barranquilla or a quick downtown walking tour would have been nice. Overall, though the guide seemed pleasant. I just wished she could have communicated with us like the Spanish speaking tourists.
事業者からの返答
Dear visitor, we appreciate your comments, we want to improve our service day by day, that is why we are more than grateful that you have detailed your experience in our tour. For our part we will do everything in our power to improve on the points you have pointed out.
R
Raul_H
October 11, 2024 · via Viator
Not a pleasant tour.
This tour had to be the least enjoyable tour i have ever been on. Its mostly a money grab. Trip took almost 16 hours with nothing to really see or do. I paid 212 u.s.dollars for spending 10 hours in a very uncomfortable bus. You dont reslly see Barranquilla only the outskirts of town. I paid for english guide however it was entirely in Spanish. Picked up at 4:45 am dropped off at 8:25 pm and i still have no idea what was the basis of this tour and it definitely was not Barranquilla food was basic. You have to pay to use the atrocious bathrooms along the way. Dont book this tour what a rip off. You really only see a few statues. Trust me its not worth the money. Rent a car it will cheaper and more enjoyable.
事業者からの返答
Dear Raul, we understand that your needs were not met satisfactorily as you expected, so I leave here some details about your comments:
First of all everything that is done during the tour is indicated in the content of the product, the statues as you call them are part of the same tour in the tour of the city of barranquilla, likewise the pick up schedule is established and the duration of the same so we are surprised that you find it strange or excessive time being that all this is indicated in the product before you could make the purchase. I can recommend you in your next tours in any other city in the world to choose the private tours since that way you would not have to drive a rented car as you suggest in your comments and you would have a more flexible schedule for the visit. Thank you in advance for taking the time to recommend this tour.
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855brettneya
September 4, 2024 · via Tripadvisor
Excellent City Tour
This was my favorite city tour. Barranquilla is completely different from Cartagena—it’s a metropolitan city rich in history. The vendors here are more laid-back, and the local food and coffee are delicious. The tour guides, Cesar and Joa are AWESOME! They are extremely knowledgeable, helpful, friendly, and make the tour experience memorable. They go the extra mile for you to have a good time.
Cartagenaの類似ツアーを比較
最安値: Cartagena Street Food Tour: 10 Local Tastings in the Walled City — $52
最高評価: Cartagena: Private Walking Tour of the Walled City & Getsemaní — 4.9 (1,636 件のレビュー)
最短: Cartagena Street Food Tour: 10 Local Tastings in the Walled City — 2h 30分
