プーノからウロス浮島への半日ボートツアー

Prezado César, Muito obrigado por compartilhar sua experiência e por escolher a Titicaca Tours para conhecer as Ilhas Flutuantes dos Uros. Ficamos muito felizes em saber que o passeio, o guia e a visita foram excelentes e que você aproveitou a experiência. Sobre o valor mencionado, é verdade que no porto é possível encontrar opções mais econômicas. No entanto, esses serviços normalmente operam com embarcações com maior número de passageiros e, muitas vezes, próximas da sua capacidade máxima. Como você pôde observar durante o passeio, trabalhamos com grupos mais reduzidos, buscando oferecer uma experiência mais confortável, organizada e personalizada, além de incluir a coordenação prévia, o acompanhamento e o traslado conforme a reserva. Por outro lado, lamentamos sinceramente a preocupação causada no momento do encontro no porto. Reconhecemos que deveríamos ter enviado com antecedência informações mais claras sobre o ponto exato de encontro e um contato direto. Agradecemos muito por mencionar esse aspecto, pois já estamos reforçando nossos procedimentos de comunicação para evitar situações semelhantes no futuro. Esperamos ter a oportunidade de recebê lo novamente no Lago Titicaca. Atenciosamente, Ronald Ticona

Dear Barbara, Thank you very much for sharing such a wonderful review and for recommending us. We are delighted to know that everything went smoothly, from the punctual hotel pick up to the visit with the Rinaldo family and the excellent guidance provided by Jefferson. It is especially rewarding to hear that you found the experience informative, well organized, and good value for money. Your comments encourage our team to continue creating meaningful and memorable experiences for travelers visiting Puno and Lake Titicaca. Thank you again for choosing Titicaca Tours. We hope to welcome you back in the future! Kind regards, Ronald Ticona

Dear Traveler, Thank you very much for taking the time to share your experience. We are delighted to know that you found our transfer service safe, reliable, and comfortable. Providing punctual service, clean and spacious vehicles, and friendly assistance is something we strive for every day, so it is wonderful to hear that we met your expectations. Your kind words inspire our team to continue creating memorable travel experiences for every guest who visits Puno. Thank you once again for choosing Titicaca Tours. We hope to have the pleasure of welcoming you back to Puno in the future. Kind regards, Ronald Ticona

Dear Traveler, Thank you very much for taking the time to share your experience and for your kind words about our services. We are delighted to know that you enjoyed your visit to the Uros Floating Islands and that both the guide and the local family made your experience informative, welcoming, and memorable. Providing authentic cultural experiences and excellent service is always our goal, so it is very rewarding to receive feedback like yours. Your recommendation means a lot to our team and motivates us to continue offering the best possible experiences to our visitors in Lake Titicaca. Thank you for choosing Titicaca Tours. We hope to welcome you back to Puno and Lake Titicaca in the future for more unforgettable adventures. Kind regards, Ronald Ticona

Estimada Nili Tal Dan, Muchísimas gracias por tomarse el tiempo de compartir su experiencia. Nos llena de alegría saber que su visita a las Islas Flotantes de los Uros fue tan especial y que nuestro servicio haya estado a la altura de sus expectativas. Agradecemos profundamente sus amables palabras. Para nosotros, el trato humano, la organización impecable y la atención personalizada son pilares fundamentales, y comentarios como el suyo nos confirman que vamos por el camino correcto. Ha sido un verdadero placer acompañarlos en esta experiencia única en el Lago Titicaca. Esperamos tener la oportunidad de recibirlos nuevamente en Puno o en cualquiera de nuestros destinos, para seguir creando recuerdos inolvidables. Atentamente, Gerente de Experiencias Ronald Ticona

Gentile Fiamma, la ringraziamo sinceramente per aver condiviso la sua esperienza e per le sue parole così apprezzate. Siamo molto felici di sapere che, nonostante la natura turistica delle Isole Uros, il tour le abbia permesso di andare oltre il folklore, comprendendo più a fondo la storia, le tradizioni e la vita quotidiana di questa antica comunità. Questo è esattamente il tipo di esperienza autentica che desideriamo offrire ai nostri visitatori. Un ringraziamento speciale va a Rolly, guida nativa delle Uros, il cui impegno e passione nel condividere la propria cultura rendono ogni visita unica e significativa. Apprezziamo molto anche il suo riconoscimento alla professionalità del nostro team. Commenti come il suo ci motivano a continuare a offrire esperienze di qualità, curate con rispetto e attenzione. Speriamo di poterla accogliere nuovamente a Puno per scoprire insieme altre meraviglie del Lago Titicaca. Cordiali saluti, Experience Manager Ronald Ticona

Dear Traveler, Thank you very much for sharing such a thoughtful and positive. We’re delighted to know that your last minute booking turned into a memorable experience and that you found the Uros Floating Islands tour to be excellent value for money. It’s great to hear that the hotel pickup and the communication via WhatsApp made the process smooth and well organized for you. We’re especially pleased by your kind words about Yeferson. His knowledge, clear English, and sense of humor truly help bring the history and culture of the Uros people to life, and we will gladly share your compliments with him. Thank you for highly recommending this tour. It would be a pleasure to welcome you again for another unique Peruvian experience in the future. Sincerely, Experience Manager Ronald Ticona

Dear Dee, Thank you very much for taking the time to share your experience with Titicaca Tours. We’re delighted to know that our team was able to assist you upon your early arrival from Cusco, offering a safe place for your luggage and helping you. Supporting our travelers with flexibility and friendly service is very important to us, especially when they arrive early in the morning. We’re also pleased to hear that you found the tour good value for money and enjoyed visiting two islands while learning about the local way of life. Experiences like these are what make Lake Titicaca so special. Thank you once again for choosing us. We hope to welcome you back for more unforgettable experiences in Puno and beyond. Sincerely, Experience Manager Ronald Ticona

Estimado Francisco Ou, Muchísimas gracias por su calificación y por compartir su experiencia con Titicaca Tours. Nos complace saber que su viaje fue una experiencia positiva y completa, no solo durante el tour de medio día a las Islas Flotantes de los Uros, sino también en nuestros servicios de transporte privado. Nos alegra haber podido acompañarle a lo largo de todo su recorrido. Agradecemos especialmente su recomendación y nos honra saber que nuestra atención y dedicación marcaron la diferencia en su viaje. Será un verdadero gusto recibirle nuevamente y continuar ofreciéndole experiencias seguras, confiables y memorables en Perú y Bolivia. Atentamente, Gerente de Experiencias Ronald Ticona

Dear Breda, Thank you for sharing your feedback and for giving us the opportunity to improve. We are truly sorry to know that you felt pressured during your visit to the Uros Floating Islands. We completely understand that this can make the experience uncomfortable, and we sincerely regret that this was your impression of the tour. We would like to clarify that the traditional reed boat ride at Uros is managed directly by the local residents and is completely optional, as indicated in the Viator tour information, as well as in the recommendations and tour summary that we send in advance by WhatsApp as part of our briefing. When passengers choose to take this activity, it is also a way of supporting the local community. However, we fully understand that optional activities and local sales should always be presented in a respectful and comfortable way, without making visitors feel pressured. Regarding the purchase of handicrafts, unfortunately this is something that can sometimes happen in many tourist destinations, as local families depend heavily on tourism to support their livelihoods. Even so, we agree that the way this is handled is very important, and the well-being and comfort of our passengers must always be respected. For this reason, although this situation is not entirely under our direct control, we have already raised this concern with the local community in the past and we will address it again in our next meeting with them. We sincerely appreciate your comments, because they help us continue improving both our communication and our coordination with the local communities we work with. Please accept our apologies for the discomfort caused, and thank you again for your honest feedback. Kind regards, Ronald Ticona Titicaca Tours (Experiences Manager)