Never responded to my calls. Never picked me up. I want my money back. Dissatisfied customer. Do not use this agency.
Dear Katherine, Thank you for your feedback. We are sorry to read this, but after reviewing our records, we could not find a confirmed tour operation matching this situation with Mauna Expeditions. We also take every pickup and booking very seriously, and this does not reflect our usual procedures or service standards. We have reported this case to Viator/Tripadvisor so they can verify the booking details and review the accuracy of this comment. If there was any confusion with the reservation or provider, we would be happy to clarify it through the official booking channel. At Mauna Expeditions, we are committed to responsible, safe, and professional service for every traveler. Best regards, Mauna Expeditions Team












