Our family group of 7 (ages 10-65) only had 1 day in Salzburg Old Town. Our 3 hour private guided tour with Elizabeth could not have been more perfect. We hit the major sites on both sides of the river, and she was able to satisfy my desire for historical information while also keeping the children engaged. They were particularly excited to see the Sound of Music scenes, and we even had time to ascend to the fortress where we had a nice lunch.
I would highly recommend this tour!
事業者からの返答
Thank you so much for this wonderful review! I’m delighted you enjoyed your day in Salzburg with Elisabeth and that both the history lovers and the kids were happy. It’s great to hear you could see the Sound of Music spots and still have time for the fortress and lunch. Thank you for recommending the tour and spending your one day in Salzburg with us!
V
Vacation04874072798
December 28, 2025 · via Tripadvisor
Disappointed and wouldn’t recommend to anyone.
Wouldn’t recommend this tour. It was the most expensive tour on our trip and a waste of money. There was no excitement from our guide and we felt the whole tour to be a little down. Most of the places we got taken too where not open. I get that it was a public holiday but there was no discount on the price for this tour given the fact you missed out on a lot. And the fact that the tour guide also didn’t no they where closed doesn’t say much for the knowledge of what’s going on in the area. Up in the castle that had a once in a year advent on and instead of telling us what was going on all we heard about was for the third time what the roof tops where down bellow. We choose to cut our tour short and do it on our own which we seen more that way.
事業者からの返答
Thank you for taking the time to leave your review. We are very sorry for the disappointing experience you had on this tour and truly regret that it did not live up to your expectations, especially considering the price.
Sincere apologies for the lack of clear communication regarding the closures of several locations.
Even on a public holiday, the guide should have offered alternative highlights. We are also sorry that the guiding felt low in energy and repetitive, and that the special event at the castle was not properly explained. That should have been an exciting moment for you.
We understand your frustration and why you chose to end the tour early.
Your feedback is extremely valuable and will be shared with our team so we can improve planning, guide training, and overall guest experience.
We also hope you enjoyed the rest of your time and were able to take away some good memories of the city despite this experience.
Z
Zachary_S
September 29, 2025 · via Viator
Couldve been great, but missed the mark big time
Salzburg is wonderful and I think the tour was very well planned. The big issue was, that the guide we had, spoke VERY VERY quietly the entire day. We had a private group of 8 - only the person walking next to him could hear anything he had to say almost the entire day. The rest of us were left without any of the information that makes the places visited actually very interesting. He was extremely nice and personable, just extremely quiet
事業者からの返答
Thank you so much for sharing your impressions of your Salzburg tour! We’re delighted to hear that you found the city wonderful and felt the tour was well planned. Salzburg truly has so much charm, and it’s always our goal to make the experience both seamless and memorable.
I’m very sorry to hear that your guide spoke too quietly during the day. While we’re glad you found him kind and personable, it’s important that everyone in your group can clearly hear the stories and details that bring Salzburg’s history and culture to life.
Please know that if anything like this happens during a tour, you can always let your guide know right away — we’re here to solve any issues immediately so you can fully enjoy your experience. Your feedback is very valuable to us, and we’ll make sure to address this with our team so it doesn’t happen again.
We truly appreciate you taking the time to share your experience, and we hope to welcome you back for another visit where you’ll hear every detail as it’s meant to be enjoyed.
Warm regards,
Your Salzburg Tour Team
J
jeffrey_g
December 28, 2024 · via Viator
Best guide on the trip
Our amazing guide, Natascha, proved to be our best tour of the trip. She customized our time together and created an amazing three hours seeing Salzburg from above. Not only was she brilliant and in-depth, but she had a great sense of humor and story-telling skills. Highly recommend!
事業者からの返答
Thank you so much for your very nice message. We are very happy you enjoyed the tour with our guide Natascha. We are always eager to offer a fun and informative tour to give you the best information and show you the best sights. Wishing you all the best for this year.
D
Destination796795
May 8, 2024 · via Tripadvisor
great
It's always a pleasure to go to Salzburg!!!
Beautiful buildings, history, life.
I recommend everyone to visit this magnificent city.
A
Anonymous
December 25, 2023 · via Viator
Excellent way to see Salzburg
Our guide Annabelle was fantastic! Was very flexible with itinerary and highly recommended for a quick introduction to the beautiful city and tips for best Christmasmarkets!
D
Deb_A
September 8, 2022 · via Viator
Excellent tour of Salzburg
We thoroughly enjoyed Maria's tour! We hit all the highlights of Salzburg's old town and fortress. Maria was extremely knowledgeable, personable, and flexible with her tour. Many thanks to Maria for showing us beautiful Salzburg!
事業者からの返答
Hello,
thank you so much for your nice message. It is very nice to know that you enjoyed the tour with Maria. On a private tour you can benefit from the great knowledge of a guide.Depending on your interests or needs during a tour the guide can be flexible and create a great Salzburg experience for you. Wishing you all the best in the the future and thank you for booking a walking tour in Salzburg.
K
Katie W
July 5, 2022 · via Tripadvisor
Great tour of Salzburg
We had a great tour of Salzburg. Caroline was a terrific guide. As a art historian, she was extremely knowledgeable. She gave us an overview of the history and layout of Salzburg then walked us through all the amazing sites in the city center.
事業者からの返答
Thank you for your kind and informative message. We are very happy you enjoyed your time in Salzburg with one of our experienced guides Carolin. Our guides are happy to share their knowledge about Salzburg to make your visit memorable and fun. All the best and thank you for booking our service.
K
Kirby_T
June 22, 2022 · via Viator
Wonderful Way to Understand and Enjoy Salzburg
Nicoletta showed all the most interesting historical sites and told wonderful stories and insights about the old city. She couldn't have been better. Highly, highly recommended.
事業者からの返答
Hello and thank you so much for leaving this nice message.
It is so great to know you enjoyed your time with our guide Nicoletta. With a local and experienced guide you can focus on the important highlights and get interesting information to help you understand our culture and life style. We hope you will keep good memories from your time in Salzburg. All the best!
N
Nathaniel L
March 13, 2020 · via Tripadvisor
Great Tour - Salzburg City Center
We had a great 3 hour private tour with our guide Martina - she was extremely knowledgeable and adapted the tour to our interests and speed. We had an amazing time.
1人が参考になったと回答
事業者からの返答
Thank you very much for your nice message. We are very happy to have Martina in our team. It is important to know that you have been happy with her service and enjoyed your time in Salzburg.
We wish you a pleasant trip back home and lots of health.
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