エバーグレーズ・エアボート・エクスペリエンス－ワイルドライフ＆ウェットランズ

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with Armando and enjoyed the convenience of the hotel pickup. Seeing six alligators is definitely an exciting day on the water! We truly appreciate your kind words and hope to welcome you back for another unforgettable adventure soon.

Thank you for sharing your feedback. We’re sorry to hear that the location did not meet your expectations. Our Everglades experience takes place at an authorized airboat park within the Everglades ecosystem in Broward County, rather than inside Everglades National Park. We appreciate your comments and will review our tour description to ensure the location is communicated as clearly as possible to avoid any misunderstanding. We’re glad to hear that you enjoyed the airboat captain’s informative commentary and had the opportunity to see alligators and other local wildlife. Thank you for joining us and for helping us improve the experience for future guests.

We're glad to hear that you found the transportation well organized and enjoyed exploring the Everglades. The vast wetlands, unique ecosystem, and environmental importance of this remarkable area make it a truly special destination, and we're happy that you found the information provided by the guide both interesting and educational. Regarding wildlife sightings, the Everglades is a natural environment, and the number of animals visible can vary greatly depending on factors such as weather conditions, time of day, season, and animal activity. While we always hope guests will see a wide variety of wildlife, sightings can never be guaranteed since the animals roam freely in their natural habitat. We also appreciate your feedback regarding the duration of the airboat ride. We'll certainly keep your comments in mind as we continue working with our partners to provide the best possible experience for our guests.

We sincerely apologize for the confusion regarding the pickup information. Unfortunately, when reservations are made through third-party platforms, the pickup details displayed are sometimes not updated correctly, which can lead to misunderstandings. We understand how frustrating that can be. We're very happy to hear that you enjoyed the alligator show and that our team at Sunny Miami Tours was able to assist you. We always do our best to accommodate our guests and ensure they don't miss out on their experience whenever possible. Thank you for your kind words about our staff. We truly appreciate your understanding and are glad we were able to make the tour happen for you despite the initial inconvenience. We hope to welcome you back again on another Miami adventure in the future!

Muchas gracias por compartir su experiencia. Lamentamos que durante su visita no haya tenido la oportunidad de ver más cocodrilos o una mayor variedad de aves. Al tratarse de animales en su hábitat natural, los avistamientos pueden variar de un día a otro y dependen de diferentes factores ambientales. También agradecemos sus comentarios sobre la oferta de comida; los tendremos en cuenta para seguir mejorando la experiencia de nuestros visitantes. Nos alegra saber que, a pesar de estos aspectos, considera que la experiencia valió la pena. Esperamos tener la oportunidad de recibirle nuevamente en el futuro.

We’re sorry to hear that your experience did not meet your expectations. Our vehicles are sometimes wrapped for promotional purposes, but visibility is still designed to allow guests to enjoy the route. Regarding the guide, commentary is provided throughout the drive, and in most stops guests are given time to explore independently, as guides are not always able to accompany groups inside every location. We also want to clarify that tips are never required or expected, and are always entirely at the discretion of our guests. We appreciate your feedback and will review your comments internally to ensure the quality and consistency of the experience.

Thank you so much for your kind review! We’re very happy to hear that you had a great experience from beginning to end. It’s wonderful to know that our driver made the tour entertaining and informative, and that you enjoyed the boat experience as well. We truly appreciate your feedback and hope to welcome you again soon for another great adventure with Sunny Miami Tours!