Airline delays meant I missed the food tour part of the package. Tour operator was very pleasant and offered another date, but I was already engaged. Very grateful for the (now very expensive) ride to hotel. Perhaps another visit.
事業者からの返答
Thank you Tania, we made our best to welcome you to Rome. Delays of the flight as you know is not up to us, anyway we waited for you for many extra hours in order to give you the transfer at least. As you list we offered you the opportunity to switch the date but you were already busy and we could not make more than this. We can understand this has not been the experience you would like to have, anyway your poor 3 stars review is referred to our listing and maybe could be more generous considering all our effort to solve the situation. Regards
